[Вопрос] Export PDF and rt render no working

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Good evening,
I have a problem with the ALLPLAN 2018 program, I can not export PDF and do not show my RT render button. I attach two pictures.
How can I solve these problems?
Thank you,

Marius Paval.

Вложения (2)

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RT render no show.jpg
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Загружено 4 раз
Size: 419,75 KiB
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Export PDF not working.jpg
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Загружено 6 раз
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it looks as if you are using the wrong licence. If i remember correctly, OLD Licences created before ~ Oct 2017, had a similar problem.

Your procductkey, starting with "HSLPB-", should be okay.

BUT: if you have still also installed an Old Licence, the effect you described could occur.
Solution:
Return the old Licence as the new Licence can also be use for older allplan versions ..

Jörg (Velletti), Allplan Webentwicklung

Man kann mich Siezen oder Duzen. Wie derjenige mag. Und bitte beachten: Supportfragen zu Allplan bitte nur über das Forum stellen und bitte mir nicht als "Persönliche / Private" Nachricht senden. Die kann ich nämlich nicht weiterleiten.

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