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Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Последнее изменение: 01.12.2020
 

Question:

How can I give individual users the right to see and select specific seats on the license server? And how can I deny users this right?
Sometimes, it may be necessary that a specific user does not see the seat with, for example, the terrain option so that this user cannot use this seat inadvertently.


Answer:

Using WebAdmin, you can give users rights for specific seats on the license server.
Please note the following points:

1. Before you start, check that at least CodeMeter Version 6.50 is installed on the license server.
Start CodeMeter Control Centeron the server.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen. Enter Codemeter and press ENTER. Select Help -> About to see which version of CodeMeter is installed. If the version displayed is older than version 6.50, you must install the latest version of CodeMeter Control Center. Go to the following website
and download the CodeMeter User Runtime for Windowsprogram.

https://www.wibu.com/de/anwendersoftware.html

2. Open WebAdmin. Start CodeMeter Control Centeron the server again.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdminat bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

3. Go to "Configuration -> Server -> License Access Permissions".
Select Mode: Advanced.

4. Go to "Advanced Mode Configuration -> Specific access rules -> Add Firm Code"and select "6000100 - Allplan GmbH". Click Add. "Specific access rules"now inlcude "6000100 - Allplan GmbH".





5. Click "Add Product Code"to select the seat for which you want to define access rights. However, this is only possible if the "Distinction based on Product Item Text" check box is selected.
The "Note" section below in this FAQ lists the abbreviations given at the end of each seat. These abbreviations represent the license contents.
Select the required seat and click "Add" again. Repeat these steps to assign more seats.





6. After having defined the product code, you can now assign an access rule.
By default, all users are allowedto access this seat.
Select the product code you just defined and click "Add new access rule".
Click "User" and enter the required user.
When you click in the field next to "User", you can see all available users with their domain names.
Select the user or enter the user manually. For example, enter DOMAINNAME\SSample and select the right you want to assign to this user by clicking "Allow" or "Deny".

If the default setting is "Allow", you can thus deny users access to the license. If the default setting is "Deny", you can thus allow users to access the license again.
You can add more rules. When you have configured all rules, click "Apply" to apply the changes.

7. You need to restart CodeMeter Service so that the changes take effect.
To do this, select CodeMeter Control Center -> Process -> Stop CodeMeterServiceand then click Restart CodeMeter Service.Before you restart the service, make sure all users have closed Allplan.


Information:

Client access can be defined by one of the following parameters: computer name, IPv4 subnet, user name or group name.
Enter the required parameter in the corresponding field. If you use an active directory, the program auto-completes entries in the "User" and "Group" fields.


Here comes a practical example:

Think about which setting is most useful to you. For example, you have two seats: seat 01 with 7 architecture licenses and seat 02 with 1 architecture license and 1 terrain license. Only two specific users should be able to use seat 02. If you want to deny all other users access to seat 02, you need to add seat 02 to specific access rules and define a rule for this seat 02. First, set the default setting to "Deny". Then, add these two users and select or "Allow" for these users. As a result, all other users can only see seat 01 and these two users can see seats 01 and 02.

However, if you want that these two users can only see seat 02, you need to add both seats to specific access rules and define a second rule for seat 01. Add these two users to this second role and select Deny for these two users. The default setting, which applies to all the other users, is still Allow. As a result, all other users can see seat 01 and these two users can only see seat 02.


Note:

The following abbreviations are used:

T Terrain
B Bamtec
W Workgroup
K Key Plan
M Bridge Modeler
L Cadastral plans for conduits
S Language option
V Visualization
A Architecture option
E Engineering option

Here are some examples:

Architecture:
"Allplan Architecture 2017”

Architecture + Terrain
"Allplan Architecture 2017 T"

Architecture + Bridge Modeler
"Allplan Architecture 2017 M"

Architecture + Terrain + Bridge Modeler
"Allplan Architecture 2017 TM"

Загрузка PDF  FAQ_EN_License_server_-_assigning_access_rights_for_...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Последнее изменение: 30.09.2020
 

Task:

Several users require Allplan administrator privileges in an installation with Workgroup Manager.



Note:

There are normal users and Allplan administrators in Allplan installations with Workgroup Manager.
Allplan administrators are:

  • Windows users with any login name who are granted administrative rights in the Workgroup Manager administration.

In other words, a Windows user with Windows administrator privileges does not necessarily have to be an Allplan administrator at the same time.

We do not recommend that several users work with Allplan administrator privileges at the same time, making it difficult to manage and protect the office standard, that is, the global settings. See solution 1.

However, if it is essential that several users are Allplan administrators, see solution 2.


Solution 1:

There is one Allplan administrator and normal Allplan users.

As the owner of a project has advanced rights in this project, you can define a user as the owner in a project and set the required resources to 'project'.
File -> New Project, Open Project... -> right-click the project you need -> Properties ... -> Path settings
Set the required resources to project.
You can also make these settings when you create a project or in ProjectPilot.

In addition to the Allplan administrator, another user (the owner of the project) can now define settings in the project.

Notes:

  • There are two standards for the definitions set to project: office and project.
  • It is only the Allplan administrator who can make changes in the office standard.



Solution 2:

Windows users with any login name are set up as Allplan administrators.


First, set up the Windows user as an Allplan user.
Services application -> Workgroup Manager -> Administrate users -> right-click->Create user

For the "user name", you can enter any Allplan user name, which can be up to 8 characters long.
For the "Windows user name", you must enter the name the user uses for login.
Important: If the user uses a domain for login, you must add it to the "Windows user name", for example, DOMAIN\user.

Grant the administration privilege to the "user group":
select "Administrator"on the dropdown menu. Using this approach, you can also assign the administration privilege to existing users.

Important: Click "Apply" and then "OK" to close the dialog box and the user overview, respectively.

Загрузка PDF  FAQ_EN_Several_users_with_Allplan_administrator_priv...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019  | Последнее изменение: 05.11.2020
 

Question:
How can I work together on a project with a partner from another country?

Answer:
Using Allplan 2019 and later, you can work on projects across countries.
You can define projects in a country-specific manner. This means that a project gets the resources (for example, hatching, patterns, layers and so on) and reinforcement settings of a specific country. Depending on your license, you can install one or more additional country packages. For example, you can then create a project with resources and settings for Germany and another one with resources and settings for the UK.


Requirements:

Whether you can use country packages depends on the Allplan license.

Only the ‘Cubed’ and ‘Exponential’ license types include country packages.
These license types enable you to use as many country packages as you like. You can create and open projects with any country code.

The ‘Lineared’ and ‘Squared’ license types only include one country package by default. This also applies to all conventional license types such as ‘Architecture’ and ‘Engineering’. In other words, you can only create and open projects with this country code.

Installing country packages:

When installing Allplan 2019 for the first time or upgrading from Allplan 2018 or earlier, you must explicitly install the additional country packages.

A default installation onlyinstalls the country package of your country. If you want to use different country packages, you must do a custom installation. Only a custom installation allows you to select the country packages you want to install.
You can do this whenever you want - be it the first installation or an upgrade or update.

Doing a custom installation:
Start Setup.

Select Customfor the Setup type.
When it comes to selecting Features, you can select the language packages you want to install.
You can see a list of all Allplan languages included in your license.
After this, you can select the countries. Select the country packages you want to install.
Click ‘Next’ to confirm all other dialog boxes.

Note:Please note that the more country packages you select, the longer the installation will take and the more hard disk space will be required.

Using country packages in Allplan:

You must define the country when you create a project. You cannot change the country later.

Creating a new project:
When creating a new project, you can select the county in country-specific templates.
Select the country and the template you need.

If you do not select a project template, you must select the required country in the next dialog box.


In the project:
The status bar shows the country set for a project.
The units for length entries and reinforcement set in the Options are project-specific settings. These units are preset depending on the country selected.



Important note:
  • When checking out a project in a workgroup environment, you can choose which country-specific office standard you want to check out.
  • Click in the ‘License Settings’ to see which countries are included in your license.
  • There is a default country, which is usually the country entered in your license. Setup always installs the data for this default country in the STD and ETC folders. During installation, Setup creates a STD.??? folder and an ETC.??? folder for each additionalcountry package selected (??? stands for the country code). The office path and default path are always based on the country set for the project that is currently open. That is to say, when you open a project and save a favorite or library element in the office path or default path, these elements will only be available in projects with the same country settings. ProjectPilot is an exception; here, the office path and default path always refer to the STD and ETC folders.


Загрузка PDF  FAQ_EN_Country-specific_projects_-_working_together_...
Версия:  Allplan 2021  | Последнее изменение: 14.12.2020 14:33
 

The original FAQ contains pictures. Use the PDF link to get the complete presentation.

Question:

What does this error message mean and how can I fix it? How can I change the
path and switch from server to local?

Response:

For the use of Allplan Share, a defined path for the "LocaldataPath" is used
for the temporary storage of the project data to be edited. In Allplan 2021, a
default setting was made so that the LocaldataPath should always be in the
Windows user folder. However, for customers who place their users on the
server, this causes the problem that 80 characters are exceeded.
Since hotfix 2021-0-3 there is a possibility to change this path to local by
creating a registry entry.


Note:

The procedure described below is done at your own risk.
Questions about this should be clarified before the practical implementation.
Always make a copy of a file before making any changes to it.
Before changing registry entries, create a backup of the registry key to be
modified by exporting the key in the registry editor under File->export.
We recommend that you have this work done by an experienced technician.


After you have installed at least version 2021-0-3 of Allplan, proceed as
follows:

Be sure to exit Allplan before making the change to prevent data loss and
errors.

On a local C: or D: drive of the computer used for Allplan, create a new folder
with the name "Local data" and the subfolder "Allplan" (e.g. C:\Local
data\Allplan) .
In Windows, as an administrator, start the Windows Registry Editor (Start->
Run-> Regedit) .
In the registry, in the left column, open the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Nemetschek\Allplan\2021.0\InstallRoot.
In the right window, right-click and select New -> String Value. Create a
string value with the names LocalDataDrive and a string value with the name
LocalDataPath.
Now activate the edit mode for the "LocalDataDrive" key in the right column of
the registry editor by double-clicking the left mouse button and enter here
only the drive you have chosen for the local file storage (e.g. C: ) and
confirm the change with "OK". Thus the change is taken over in the registration
editor.
Then activate the edit mode for the "LocalDataPath" key in the right column of
the registry editor by double-clicking the left mouse button and enter the
additional path defined for the local file storage (e.g. \LocalDataPath ) and
confirm the change with "OK". The change will be applied to the registry
editor. The result should look as follows:



Close the registration editor. Allplan now uses the newly defined path for the
Allplan Share cache.
Restart the Allmenu and you will see the local path displayed there.

Загрузка PDF  FAQ_EN_Error_message_LocalDataPath_exceeds_maximum_l...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018  | Последнее изменение: 01.12.2020
 

Question:

After updating Codemeter Runtime on the server, the client computers do not receive a license from the license server anymore.
How can this be fixed?


Answer:

Please check if the setting for visibility of licenses in the network is still set.
Proceed as follows:
Start the CodeMeter Control Center on the server

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

  • Select Configuration -> Server -> Access server in the Network server area and click Activate.
  • Click Apply.


Загрузка PDF  FAQ_EN_No_license_on_client_after_update_of_Codemter...
Версия:  Allplan 2020 / Allplan 2019  | Последнее изменение: 08.04.2020
 

Question:

You may ask yourself on which occasions or user actions Allplan synchronizes drawing files and plans with the Bimplus Cloud in an Allplan Share project.


Answer:

The following cases apply to drawing files:


Case 1:
Drawing files in a share project are uploaded to the Bimplus cloud for synchronization if all three of the following conditions apply:

  • A change has occurred on the drawing files
  • The drawing files have been changed to gray or deselected
  • Open on a project-specific basis is closed


If other users have the drawing file which meets all the criteria in case one, grayed out (i.e. it is passively in the background), then after the first user has carried out all three steps, they will automatically receive a message informing them that there have been changes to the drawing file. They can then either display or reject these changes.
If the other users do not see this message, they should make sure that they are using the latest version of their Allplan installation and that the check mark is set in the options for
Options -> Desktop Environment -> Save/Load -> For changes in reference drawing files show message. If the check mark is not set, simply set it and restart Allplan.

Case two:
In Allplan, click on Allplan A in the top left-hand corner and select Save all -> all drawing files that have changes are synchronized.

In this case too, as in case 1, a message is sent to all users who have the drawing file, to which all the criteria from case 1 apply, in grey (i.e. passively in the background).

Case three:
Even if you simply open the function New project, Open Project, all drawing files that have been modified are synchronized

Case four:
When you call up the Layout Editor, all drawing files that have been changed are also synchronized



The following applies to plans:
If drawing file contents in the plan change, then the plan is NOT uploaded - no need . Plans are only uploaded if either something changes in the plan layout (move or delete a plan element in the plan, etc.) or, for example, the scale or drawing type of a plan element is changed. The upload then takes place automatically when you change the plan or leave the plan layout.




Note:

In Allplan version 2018, these notes also apply accordingly; only case 2 for drawing files does not work in this version.

Загрузка PDF  FAQ_EN_When_do_Allplan_share_projects_synchronize_dr...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018  | Последнее изменение: 29.12.2020
 

Question:

How can I switch Allplan from German to English?



Answer:

Allplan 2018 is the first version to include English in the license by default.
This means that by installing Allplan 2018, you automatically install the English version too.
As a result, you can switch languages using the Services application.

Important! This switch only applies to the program itself.
The content of the defaults (standards and country-specific content) does not change and is still in German.

Before starting Allplan, you can select the language using the Services application.
To do this, select Configuration -> Language. ‘Current setting’ shows the language currently selected.
Select the required language in the area at the bottom, that is, English.
A German default license only includes German and English.





Allplan now starts in English.



Note:

If English is not included in the Services application, you can install this language (or other languages you purchased) at any time.

All you need to do is download the current installation package of the version you use. You can find this package at www.connect.allplan.com

During installation, select Update installationand Use active license.

Select Customfor the Setup type.

When it comes to selecting Features, select the required language(s) in the ‘Language packages’ area.
This area lists the languages included in your license.
Do not change the other settings and click ‘Next’ to confirm the following dialog boxes.




After installation, start the Services application-> Configuration -> Language. Select the required language.

Загрузка PDF  FAQ_EN_Using_Allplan_in_English.pdf
Версия:  Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Последнее изменение: 30.11.2017
 

Question:

How can I output a test plot with different data types used in Allplan?



Solution:

Allplan comes with drawing files containing test data that can be used for this purpose.

If necessary, create a new project and copy the drawing files with the test data to this new project.

Open ProjectPilot: Allplan -> File -> ProjectPilot - Admin.

Set the external path to the '..\New\Testplot' folder, which is a subfolder of the local Allplan program folder.
Click 'External path' with the right mouse button and, on the shortcut menu, choose 'Select external path'.
Select the '..\New\Testplot' folder, which is a subfolder of the local Allplan program folder: c:\Programs\Nemetschek\Allplan\New\Testplot, for example.

The following layouts and drawing files are available:

  • Layout 1 - Test Plot Allplan Testbild / Allplan Test Layout
  • Layout 2 - Test Plot Muster & Schaffur / Patterns & Hatching
  • Layout 3 - Test Plot Allplan Testbild / Allplan Test Layout
  • Drawing file 25 - Füllflächen + Stifte / Fills + Pens
  • Drawing file 26 - Muster / Patterns (Version 2006 and later)
  • Drawing file 27 - Schraffuren / Hatching (Version 2006 and later)
  • Drawing file 100 - Allplan Test Drawing File (Version 2008 and later)


Copy these layouts and drawing files to the new project.
Select the relevant drawing files with the right mouse button and choose 'Copy to ...' on the shortcut menu.
Select the new project.

If necessary, create a layout, place the drawing files in this layout, specify an output device and and print the layout.

Note:

Make the following settings to ensure that the data is output correctly:

  • Select "white" for the background color.
  • Turn off "Color stands for pen" in "Show/Hide".
  • Turn off "Surface elements in background of each document" on the "Selection" tab of "Plot Layouts".
  • Use Windows drivers for printing.
  • For HP plotters, select the "Avoid out of memory condition" or "Output as a bitmap" option in the plotter properties.
  • For optimum color output with sRGB values, apply the settings described in the FAQ entitled Color adjustment - Windows drivers and Nemetschek vector drivers.
    https://connect.allplan.com/en/faqid/0001a106.html



Notes:

Colors in printouts can vary depending on several factors such as

  • Output device used
  • Paper used
  • Ink used
  • Driver type used (Windows or Nemetschek drivers)

In particular, colors can differ regarding

  • Color display
  • Brightness


Colors in printouts can even vary if you use the same output device but different Windows drivers.
On-screen display can be influenced by various factors such as different settings for contrast and color temperature.

As the possible settings are so widespread, you can see that it is essential to print out test data in advance.

Загрузка PDF  FAQ_EN_Printing_test_plots.pdf
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 17.12.2015
 

Question:

After I have installed Allplan, the program no longer accepts the parallel dongle connected to the computer. Allplan starts as a viewer.
What can I do?



Answer:

The dongle query changed with Allplan 2013. The dongles causing these problems are usually parallel dongles that are connected to a port (LPT3) that was added later.

Determine the I/O range of the LPT port:

Open the Control Panel and then the Device Manager.

  • Select "Ports -> ECP Printer Port" for a direct parallel port.
  • Select "Multifunction adapter" and the corresponding port for a parallel adapter (e.g., SUNIX).


Properties -> Resources

Note down the first value in the first line below resource settings.

For example:

Resource typeSetting
I/O range0378 – 037F
I/O range0778 – 077F



In this example, the value is 0378.

Open Allplan's license settings:
Services application -> Utilities -> License -> License Settings

Switch to:
License check tab -> Specify searching order ... (or environment variable...)

Enter theI/O value followed by a "p"in the "HL_SEARCH=..." box. For example,
0378p

Click "OK" and then "Apply".


Загрузка PDF  FAQ_EN_Parallel_dongle_is_no_longer_accepted_after_i...
Версия:  Allplan 2018  | Последнее изменение: 18.05.2018
 

Question:

Can I run Allplan 2018 on an Apple computer?



Answer:

Basically, you have two options to run Allplan 2018 on an Apple computer.


1. Allplan 2018 with Parallels Desktop 13

Quality assurance at Allplan tested this option with the following components:


Hardware requirements

  • iMac (end of 2015 or later)
  • Intel Core i5, i7 or i9 processor
  • 16 GB of RAM
  • 50 GB of free hard disk space
  • AMD graphics card or NVIDIA graphics card (Note: Parallels does not support OpenGL 3.3. Consequently, Allplan uses GDI+, and the graphics card is labeled as unsuitable by the system test.)


You can also use the following hardware, which was not tested:

  • MacBook Pro (end of 2015 or later)
  • Intel Core i7, i9
  • NVIDIA graphics card


Software requirements

  • Mac macOS High Sierra 10.13.1 or later
  • Parallels Desktop 13 for Mac
  • Windows 10 Pro, 64-bit
  • Allplan 2018-0-6 or later


Please note that running Allplan 2018 on Parallels Desktop 13 is much slower than running Allplan 2018 on a native Windows operating system.
Parallels Desktop 13 supports OpenGL 3.2. Therefore, Allplan 2018 must use the GDI+ mode, which is generally not suitable for architectural data. We do not recommend using this approach. Parallels Desktop 13 is available as a free 30-day version. So, you can test Parallels Desktop 13 for 30 days and see for yourself.

Important note: You cannot activate an Allplan trial license or presentation license with Parallels Desktop 13.



2. Allplan 2018 with Boot Camp

This option has not been tested by quality assurance at Allplan. With Boot Camp, Allplan 2018 runs on a native Windows operating system. Therefore, Allplan 2018 with Boot Camp is faster than Allplan 2018 with Parallels Desktop 13.
Make sure you use current hardware and software (Mac macOS High Sierra 10.13.1 or later).
We do not provide support for this installation.



Note:

You can find the software requirements and hardware requirements for Allplan 2018 on this page:

https://www.allplan.com/info/sys2018

Загрузка PDF  FAQ_EN_Running_Allplan_2018_on_an_Apple_computer.pdf...
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