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Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 30.09.2020
 

Question:

I purchased the license server. How can I install and configure the license server?



Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.



To install the license server, download the software for the license server from Allplan Connect
or from our FTP server:
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2017/DoWn-License_Server_Setup.zip

The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.

You can activate a license in online mode only if you have ...

  • Internet access
  • a Product Key
  • a license server license; you cannot use other licenses with the license server.




Installing the license server

  • You must install the license server on a 64-bit Windows system.
  • Start License Server Setup on the computer you want to use as the license server.
  • Click Install.
  • Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
  • If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
  • Afterwards, start CodeMeter Control Center.

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

  • Select Configuration -> Server -> Access server in the Network server area and click Activate.
  • Click Apply.



Configuring the license server (optional)

You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.

  • CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service


Access control
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.

  • Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
  • Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.


License tracking
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.

After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.

CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.



Installing and configuring clients

Note for Version 2016: Install at least Allplan 2016-1-4 on the clients.

The license server license will be detected automatically on the network.
Install Allplan on the clients. When you are prompted to select the license file, click Use active license. Follow the installation instructions.

  • You do not need to activatethe clients.


Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto configure license selection.
Services application -> Utilities -> License settings

Areas:

  • License activation: this area is not relevant to clients taking their license from the license server.
  • License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
  • Start as a viewer: click this button if you want to start Allplan as a viewer.



License selection

You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.


Note:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Загрузка PDF  FAQ_EN_Installing_and_configuring_the_license_server...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 05.10.2020
 

Question:

I just installed an upgrade. How can I convert all the projects at once?



Answer:

Back up all the projects beforehand!

Do the following:

  • Exit Allplan on all workstations.
  • Only when working with Workgroup Manager:
    Log in as the Allplan administrator (sysadm).
  • Start the Services application.
  • Only when working with Workgroup Manager:
    Make sure all the computers where projects are located are up and running.
    To check this, select:
    Services application -> Workgroup Manager -> Information -> Display Project List(the second column displays the computer where the project is located).
  • Go to the computer where you want to convert the data and set the drawing file size to the maximum value:
    Services application->Service ->Hotline Tools->docsize ->512 (or 1024, if available) ->OK
    Note:
    After data conversion, you can set the drawing file size back to the initial value.
  • Start converting the data (use the computer where you have changed the drawing file size):
    Services application ->Service ->Hotline Tools -> datwaprjs: convert data of all projects
    If you reply "Yes" at the following two prompts, the program will convert the data of all projects.



Notes:

The time it takes to convert the data depends on various factors:

  • Number of projects
  • Size of each project
  • Performance of the computer converting the data
  • Network performance


It is possible to start data conversion from several workstations at the same time.

Загрузка PDF  FAQ_EN_Converting_all_Allplan_projects_in_a_single_o...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 23.10.2020
 

Problem:

Printing with Windows printer drivers is only possible in a restricted way or not possible at all.



Solution:

Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.

Step 1

Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.

If you can print the test page but you still cannot print from Allplan -> step 2.

Step 2

Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK

If the problem still occurs -> step 3

Step 3

Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.

Now it should be possible to print without any problem.



Note:

You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.

Hewlett Packard: http://www.hp.com
Epson: http://www.epson.de
Océ: http://www.oce.de
Canon: http://www.canon.de
Brother: http://www.brother.de
Lexmark: http://www.lexmark.de

Загрузка PDF  FAQ_EN_Resetting_Windows_printer_drivers_in_Allplan....
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Последнее изменение: 30.09.2020
 

Question:

How can I check out a computer and continue to work as a normal CAD user with my usual settings and permissions?



Answer:

Install the "Microsoft Loopback Adapter" driver.
This driver is necessary so that network services are running on the computer all the time.
Go to Allplan Connect for a detailed description: https://connect.allplan.com/en/faqid/000162ae.html


Sign in as the Allplan administrator to the computer.


Step 1: add the computer to workgroup manager
You must add the computer to the workgroup so that you can store data (data server) on this computer. Do the following:

Create data folders:
Create a folder - for example, “Nemdata” - on the computer and share it (full control).
Create the “Allplan” subfolder in this folder. Create two subfolders - “usr” and “prj” - in the Allplan folder.
In this example: “...\Nemdata\Allplan\prj” and “...\Nemdata\Allplan\usr”

To share a folder for the Allplan file storage

  1. Start File Explorer on the computer that you want to use for file storage and switch to the folder that you want to share (in this example, the “Nemdata” folder).
  2. Right-click the folder that you want to share and select Give access to -> Specific peopleon the shortcut menu.
  3. Select Everyoneand click Share.


Add computer:

  1. Start the Services application as the workgroup administrator.
  2. Click and select Manage computers and projects.
  3. Click the Add any computer to Allplan workgroupicon and select the computer that you want to add.
  4. Select the “Allplan” subfolder under the share and click “OK” to confirm. This computer is now listed under workgroup server.


Note:If you have problems adding the computer to workgroup manager, read the following instructions:
https://connect.allplan.com/en/faqid/20200317162849.html



Step 2: define project owner
A user can only move a project if the user is the owner of this project.
The ownership of a project can only be changed by an Allplan administrator (or the owner of the project).
Allplan -> File -> ProjectPilot ->
Go to the “Projects” node, right-click the required project and click Propertieson the shortcut menu.
Define the owner.


Step 3: move projects
Sign in as the user who wants to check out the computer.
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click the main server and select the project that you want to move.
Drag the projects one after the other to the computer to be checked out.

Important note: You can take projects with you in several ways.

1. You move the project to the computer.
Move project: Drag the project to the destination computer, or open the shortcut menu of the project and click “Cut”. After this, open the shortcut menu of the destination computer and click “Paste”.
After you have checked in the computer, move the project back to the server so that it is available to all and included in backups again.

2. You copy projects. Click a project, select and hold the Ctrl key and drag the project to the destination computer. Or: Open the shortcut menu of the project and click “Copy”. After this, open the shortcut menu of the destination computer and click “Paste”.

You can continue in two ways: Lock the original project on the server to protect it from changes. Consequently, nobody in the office can work on this project, but it is still on the server. When you check in the computer again, you unlock the project on the server, delete the project and copy your copy back to the server if you have changed the project.
Alternatively, both projects remain active. Consequently, both the project copied and the original on the server can be worked on. In this case, however, you must adjust the data manually when you are back in the office by copying the changed drawing files of the projects by using ProjectPilot.




Step 4: check out the computer
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click your computer and then click Check outin the lower-right area.
Confirm the message that tells you that there are still user folders on the computer to be checked out.
Enter a comment and click OK. Users in the office see this comment when they try to access a project that is on the computer that is checked out.
Specify the parts of the office standard you want to copy to the computer and click OK to confirm.
The first time you check out the computer, you must copy the office standard once so that the entire STD folder is on this computer. This is no longer necessary when you check out the computer afterward because the contents of the STD folder do not change very often.


Conclusion:

You can now remove the computer from the network and work on your projects when you are out of the office. To make sure that the projects are not changed in the office in the meantime, the projects that are on the computer checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.



Notes:


Загрузка PDF  FAQ_EN_Workgroup_Manager_checking_out_computer_and_w...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 30.09.2020
 

Question:

I have used the "Check out" tool to check out the computer from the network and remove the network connection.
Why is Workgroup Manager no longer working?



Answer:

Windows disables network functionality as soon as you remove the network connection (unplug the network cable).
Running Allplan, however, requires specific network protocols (even if the computer is checked out).



Solution:

To make sure that the operating system's network functionality is not interrupted, you can install a virtual network interface card.
Microsoft provides a driver for this (loopback adapter).

How to install:

Windows 8/10:
Right-click the Windows Start button -> select "Run".
Type in "hdwwiz" in the search field. Right-click the program found -> select "Run as admin".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter for KM TEST" is presented for selection on the right -> click "Next" -> click "Next".

Windows 7:
Click the Windows Start button -> type in "hdwwiz" in the search field. Right-click the program found -> select "Run as administrator".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter" is presented for selection on the right -> click "Next" -> click "Next".

Windows Vista:
Start the "Hardware Wizard" by selecting
Start -> Control Panel -> Hardware and clicking Continue -> Next.
Select "Install the hardware that I manually select from a list (advanced)" in the box and choose "Network adapter" in the list that follows.
This selects and installs the "Microsoft loopback adapter".

Загрузка PDF  FAQ_EN_Installing_loopback_adapter_for_a_stand-alone...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 12.11.2020
 

Question:

Which graphics cards are recommended for Allplan?



Answer:


Follow this link to see a list of the AMD/ATI & NVidia graphics cards manufacturers that are CERTIFIED FOR ALLPLAN.
We have tested the OpenGL functionality and the animation performance of various Allplan modules with specially prepared data with each of the cards available.
https://www.allplan.com/services/cad-software-support/grafikkarten.html

The tested drivers can be found on the homepage of the individual manufacturer. The driver versions that were used in the tests are included in the tables so that you can compare the data. However, we strongly recommend that you always installthe current driver of the manufacturer.

It is a good idea to check your system using the system tool you can find on our homepage:
https://www.allplan.com/services/cad-software-support/downloads.html



Additional information:

Allplan 2011 was revised completely for accelerated graphical representation.
To guarantee full performance support for Allplan 2011 and later, please check that your graphics cards meet the hardware requirements for DirectX 10 & OpenGL 2.0 (chip-based). In addition, you need to install the current drivers. Allplan will automatically switch to the conventional drawing method when it starts and finds old graphics cards that do not meet the requirements stated above.

For more information on graphics card specifications, go to

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Note:

We kindly ask you to understand that products of other manufacturers that are not mentioned have not been tested and therefore cannot be recommended.

Загрузка PDF  FAQ_EN_Recommended_graphics_cards_for_Allplan.pdf ...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 30.09.2020
 

Question:

How can I make several projects available to users when Workgroup Manager is installed?



Answer:

You can make several projects available to a user or define a user as the project owner of several projects.

Do the following:

First, log in as the Allplan administrator.
If necessary, set up an Allplan user for the new Windows user: Services application -> Workgroup Manager -> Configuration -> Add a user
(Allplan 2014 and later:Services application -> Workgroup Manager ->Administer users)

Start Allplan and then ProjectPilot by clicking
File -> ProjectPilot

Open the Projects folder in the area on the left.
You can see all the projects in the Contents of "Projects" area on the right.

a. Making several projects available to users:
In the area on the right, select the projects to which you want to add users or from which you want to remove users (CTRL or SHIFT key or use a selection rectangle).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Add / remove authorized users...
The Add / Remove Authorized Usersdialog box opens.

Select the users you want to add to or remove from the selected projects.
Note:
The user list displayed only helps you select users. It does not list all the authorized users currently assigned to projects.

Click Addor Remove.
This adds or removes the selected users to or from the selected projects. Whether users you have already added to a project are added again is irrelevant. The same applies if you remove users you have never added to a project.

b. Defining a project owner for several projects
In the area on the right, select the projects for which you want to define the owner (CTRL or SHIFT key).

Click one of the selected projects with the mouse button. On the shortcut menu, click
Change project owner...
The Define Owner dialog box opens.

Select the user you want to define as the owner of the selected projects.
Note: The user list displayed helps you select users. You can define only one user as the owner.

Click OK.

c. Defining a project owner for a project or making a project available to several users(also applies to earlier versions):
In ProjectPilot in the area on the right, click the relevant project with the right mouse button. On the shortcut menu, click Properties.
The Properties for <project name>dialog box opens. Switch to the Security tab and define the owner and the authorized users.



Note:

You can add or remove project users or define the project owner only if the projects in question are in the current Allplan format.

Загрузка PDF  FAQ_EN_Making_several_projects_available_to_users.pd...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Последнее изменение: 20.01.2021
 

Question:

You would like to know which colleague has borrowed a license from the license server and for what period of time it was borrowed?


Answer:

Prerequisite:
Please make sure that at least Codemeter version 6.60b is installed on the license server.
To do so, start the CodeMeter Control Center on the server
Either in the Windows Start menu via CodeMeter -> CodeMeter Control Center. Or enter Codemeter in the search bar of the start page and press ENTER. Under Help-> About you can see the installed Codemeter version. If a version lower than 6.60b appears here, install the latest version of the Control Center released by Allplan. Instructions on how to do this can be found at the following link https://connect.allplan.com/de/faqid/20160113131406.html


Application:
The administration of the license server is done via the CodeMeter WebAdmin application on the server itself.
Start the CodeMeter Control Center at the license server on the server
Either in the Windows Start menu via CodeMeter -> CodeMeter Control Center. Or in the search bar of the start page enter Codemeter
and press ENTER, then click WebAdmin in the dialog box at the bottom right.

Or:
Type Localhost:22350 in the address bar of your browser.

In WebAdmin go to Container -> All Containers -> here select your Allplan Cm6 in which your license/s have been stored -> select the desired license by clicking on the Product Code 999 in front of it. -> Now scroll down to the end, to the License Transfer History area.

Here you can see exactly when the license was borrowed, for how long and by which user.


Hints:
If you want to see which users are currently in the network pulling licenses from the license server, you can also see this. To do this, go to License Monitor-> Sessions in WebAdmin.

Borrowed licenses are currently only displayed with the container number under License Monitor-> Sessions, only under License Transfer History the user is also visible.

Since under License Transfer History it is a complete history, all license loans are listed, even those that have already been terminated, i.e. the license has been returned to the license server in the meantime.

Загрузка PDF  FAQ_EN_License_server_-_license_borrowing_tracking_w...
Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Последнее изменение: 25.11.2020
 

Questions:

Why can’t I see anything in a project or why are elements missing from drawing files?
Why are layers not visible?
Why is it not possible to select a privilege set in layer selection?



Answer:

Probably, you have not yet been assigned any privilege sets or the layers are frozen in the privilege set in question. First, check whether you can select another privilege set.


1. Selecting another privilege set

To do this, select the project in question and open the layer settings(Format -> Select, Set Layers). Go to the “Privilege set in list box” area at the top on the right and check whether you can select another privilege set (for example, ALLPLAN).
By default, all layers have full access rights in the predefined ALLPLAN privilege set.

If there is no privilege set with full access rights, you should assign the privilege sets correctly.
This can only be done by a user with administrator privilegesor, in the case of a project-specific layer structure, by the project owner.

Thus, log on as a user with administrator privileges and do the following:


2. Assigning a privilege set

Select the project with the frozen layers.

Open the layer settings(Format -> Select, Set Layers). Switch to the "Privilege Set" tab and click Define, modify privilege set.

Select the relevant user and assign the privilege set using the arrows.

Click OKto confirm.


3. Adjusting layers’ access rights in the privilege set

Finally, check the access rights of the layers in the privilege set assigned.
Go to the "Privilege set in list box" area at the top on the right and select the relevant privilege set (for example, ALLPLAN).

Check the area on the left to see whether there are frozen layers (gray or white). To change this, select these layers or simply select all layers using CTRL+A. Then click the Full access right (modifiable)icon in the “Change rights” area.
Click OKto confirm.

The next time you open this project, you can select this privilege set in the layer settings. You can then see all layers and set them to modifiable.

Do the same with print sets.


Alternative:

Since version 2006, the administrator has been able to select Show all users all print sets and privilege setsin the “Administrator options” group on the “Privilege Set” tab (“Design group” in version 2006). Thus, you do not need to assign new users to privilege sets. This option applies to all projects.

However, as soon as a user has been given a privilege set or print set, this option no longer applies to this user.



Note:

As a project can have its own layer structure, it is essential that you check the privilege set in the correct project.
To find out whether a project has its own layer structure, click
File -> New Project, Open Project-> right-click the relevant project -> Properties. Check whether the path settings for Layerstructuresare set to Officeor Project.

Загрузка PDF  FAQ_EN_Enabling_privilege_set_for_user.pdf
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Последнее изменение: 17.12.2015
 

Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

  • Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.
    User List Generator
    You can use this tool to create the users for NemSLock Server from a text file or based on a server.
    By default, Setup installs all these features.
  • If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).


Transferring the user administration from the old server (if users are available)

  • You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
  • Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
  • After copying, start the license server service again. To do this, use the "startService.bat" program.


Returning the registered licenses

  • Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Stop server".
  • Click "Modules".
  • Click "Transfer license permanently".
  • Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
  • We will send you an email, confirming that we have received the licenses.
  • You always have to return all licenses.
  • After you have done this, they are only valid for two more days.


Registering the license(s) on the new server

  • Open NemSLock 2006 Server Console on the new license server.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
  • Click "Registration request (register.txt)".
  • Click "Edit".
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.


If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click ”Browse” to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".


Configuring the clients

  • Now you need to change each client to the new license server.
  • Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  • If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.


Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Загрузка PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server.pdf ...
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