Question:

How can I set up a computer where I can archive projects I do not need regularly?



Answer:

If you work with Workgroup Manager, you can add computers to the workgroup (Services application -> Workgroup Manager -> Administer projects and computers).

Initial situation:
You have set up a workgroup environment
and a computer you want to use as the archive. You do not need to install Allplan on this computer.

Preparation:
Create a new folder (..\Archive) on the archive computer. Share this new folder.
Create a subfolder (..\Allplan) in this new folder. Then create two more subfolders (..\PRJ and ..\USR) in the ..\Allplan subfolder.

Adding the archive folder to the workgroup:
Open the Services application and select
Workgroup Manager -> Administer projects and computers.
In the 'Remote projects' column on the left, right-click in the empty white space. The shortcut menu opens. Select
Add any computer to Allplan Workgroup
Find the archive computer in the list. Select the 'Archive' folder you just created and shared as well as the 'Allplan' subfolder.

Archiving:
Move the projects you want to archive to the archive computer. You can use drag-and-drop operations or 'Cut' and 'Paste' on the shortcut menu.



Summary:

• Using the admin tools, you can move projects to the archive computer.
• You do not need to back up the archive folder every day, as you do not edit the projects.
• It is not necessary that the computer is up and running.
• Switch on the archive computer before you upgrade. When you convert the project data of all projects, Allplan includes archived projects, making sure all projects are up-to-date.
• You can now use the project filter in Allplan to access the archive computer. To do this, open the File menu -> New Project, Open Project. Open the project filter and add all the computers of which you want to see the projects to the filter conditions.

Note:

You cannot create the archive folder on the server with the Allplan data, as you can add only one shared folder per computer.

Question:

I can neither check in nor check out the computer.
When I try to check in the computer, the following error message appears: “The registry entries are not correct!” How can I correct this error?


Answer:

There is a hidden file on the server. This file causes the problem, which is probably related to user rights or user account control.

You have to change the settings directly on the server, that is so say, you have to use the folder options to show all hidden folders and files.

1. Open the central file storage folder on the server. There is a subordinate folder called
NET. This folder contains the computer_name.out file. Here, computer_name is the name of the computer that is checked out.
Delete this file.

2. Open the shared folder (for example, C:\Nemdata\Allplan) on the computer that is checked out.
Allplan 2015 and earlier: Delete the Net.ChkOutfolder.
Allplan 2016 and later: Delete the NETfolder.

Now the computer is checked in again. Consequently, you can move projects to this computer
or check it out once more.


Note:

If the computer or the projects are still red, you have to fix the projects.

To fix the projects:
Services application -> Workgroup Manager -> Administer projects and computers

Do the following:

Ctrl + right-click computer-> can be checked in
Ctrl + right-click project-> can be unlocked

Repeat this step to unlock every project on the computer.
When you have finished, close the dialog box and open it again to update it.
Now everything should be correct.

Question:

How can I import DXF and DWG files that contain elements with large coordinates?



Answer:

Imported DXF and DWG files that contain elements with large coordinates can cause performance problems in Allplan. To avoid problems with this data, you have the following options:

Option 1: set an offset
Set an offset in the project. In Allplan 2011 and later, you can do this directly when you create a new project. For existing projects, you can specify offset coordinates later. To do this, select the File menu -> clickOpen Project-> select the relevant project -> open the shortcut menu and click Properties. (In Allplan 2009 and earlier, select the Tools menu -> Options -> Advanced Draft -> Settings tab). The offset can also be set automatically during the import, which is described in option 2.

Option 2: adjust center of gravity to: offset
When importing, select the Options -> General Settings tab (Advanced Transfer Settings tab in V2008 and earlier) and select the Adjust center of gravity to "Offset" check box. The system automatically sets an offset in the project. Consequently, the origin of the file (= center of the min-max-box) is set to the origin of the coordinate system. This option is not available if you have already specified an offset or if the data to be imported does not contain large coordinates.

Option 3: adjust center of gravity to: origin
When importing, select the Options -> General Settings tab (Advanced Transfer Settings tab in V2008 and earlier) and select the Adjust center of gravity to "Origin" check box.This moves the center of the file to the origin of Allplan’s coordinate system. As opposed to the previous option, the coordinates themselves are changed. Use this option only when you do not need to export the data again.

Option 4: adjust center of gravity to: off
This imports the data into Allplan; the coordinates are not taken into account. To optimize working with large coordinates, select the Options -> Desktop environment page -> Optimize working with large coordinates (in Allplan 2009 and earlier: Tools menu -> Options -> Global Options -> 'Miscellaneous' tab -> Optimize working with large coordinates). However, the larger the volume of data you create far from the origin, the slower the performance might get. In addition, you can can move the data to the origin using Allplan's "Move" tool and, if necessary, specify a corresponding offset later.



Note:

Using an offset (as described in the first two options) is usually the better solution. You edit the data at the origin of the coordinate system but - due to the offset specified - point coordinates are measured correctly. The offset set is automatically taken into account when you export and import data, and it applies to the entire project.
If you do not need to export the data with the same coordinates again, we recommend that you use option 3 - adjust center of gravity to: origin.

Question:

How to update the license server and the licenses?



Answer:

Allplan 2016: Before you do anything, make sure Allplan 2016-1-4 or later is running on all clients.
Allplan 2017 and higher: Check the version of the license server as described below and update the licenses.

1. Updating the license server
Check the version of your installed license server on the server. Starting with the license server version 2016-1-4, the detailed version status (Build-ID) is displayed directly in the lower left corner of the License Settings program.
The latest version 1.11xx.xxx.xxx should be displayed here. If an older Build ID is displayed, then you still have an older license server in use. In any case, please update your license server. Download the software for the license server from Allplan Connect - license server version 2021 or from the following link.

https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p

The package is in the folder

/Allplan/Lizenzserver/2021/

Start the new License Server Setup on the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.

• Click Install.
• Click Exit.
  

If you have not yet installed the license server or if you have not switched to Allplan 2016 or higer until now, you can find detailed step-by-step instructions at
https://connect.allplan.com/en/faqid/20150618084450.html


2. Updating the licenses
Update the licenses at the license server as follows:

• Start the License Settingsprogram on the server.
• Click License activationon the left. Then click the license you want to update so that this license is highlighted in blue.
• As you can see, the 'Update license' function is now available.
• Click Update license.
• If your license includes configurations for several seats, you must update each license separately.
  
  

Note: When updating the license it can be that you will receive a higher version of the license as the version of Allplan you are using. The license is downward comatible and can be used until Allplan 2016.

Question:

Internet connection exists on your computer and the settings used for the proxy for the URLs you have set also. You try to activate your license with your product key, but the activation could not be performed. You get the message ' server not found error'. How can the license be activated yet?

Reply:

License activation:

The following description is valid for single user license as also license server licenses.

Try to activate the licenses on the computer/server via the following website online.
This Web site must be launched directly on the computer on which the license should be enabled.

http://lc.codemeter.com/59885/depot/index.php

In the row "Ticket", enter your Product Key and click continue your license will be displayed, click on activate license now.

Note: (only for license server license)
A selection appears asking for the binding of licenses.
Select firm code 6000100 on the right hand side.
'I want my licenses on one computer (CmActLicense). Firm code: 6000100 CmContainer ALLPLAN CM6 (2000)'

Sometimes multiple rows for the same license will be displayed (E.g. license number and a -u behind it) please leave all licenses checked and click on Activate selected licenses now.

The transfer of the license starts now. When activation is finished your license on this page should now appear with status activated.

If the problems with license activation occurred during the installation of ALLPLAN, cancel to exit Setup and restart the installation of ALLPLAN again. Then select in the Setup license configuration use active license now and the installation can continue.

Then open the license setting over services -> utilities-> license settings.
Or license server via License Settings.

Click on the left side on license selection. Now the license is displayed under the computer name.

License return:

This Web site must be launched directly on the computer on which the license should be enabled.

http://lc.codemeter.com/59885/depot/index.php

In the row "Ticket", enter your Product Key and click continue your license will be displayed, click on re-host license now.

Sometimes multiple rows for the same license will be displayed (E.g. license number and a -u behind it) please leave all licenses checked and click on Re-host selected licenses now.

The transfer of the license starts now.

Notes:

• Sometimes the license is not displayed under license activation, because it has been enabled via the website.
• If you want to remove the licenses, you must do so via the website again.

Task:

You want to transfer a project with all its settings to a partner office for further editing.

Note:

The following description works only if both partners use the same version of Allplan (Allplan 2018-1 or later).

1. Backing up the project:

Before you back up the project, make sure that “office” or “project” is selected for the path settings of the project.
To do this, open ProjectPilot and select the project: right mouse button -> Properties-> Settings. Here, you can select the path settings.
For exchanging projects with partner offices, we recommend that you switch all project settings to “project”.
This ensures that all pen definitions and line definitions, user-defined fonts, patterns and hatching styles, bar and mesh cross-section catalogs, and layer definitions will be copied to the project and backed up together with the project.

Note:
After the backup, switch the path settings back to “office”. But do not change the paths that already had the “project” setting.

Start Allplan and select the “File” menu -> “New Project, Open Project...”.
Right-click the project that you want to back up and select "Create project backup".
(Allplan 2018: Select “Compress and export project”: )
Select the folder where you want to save the project.

2. Importing the project:

To add a compressed project to the "New Project, Open Project" dialog box

Start Allplan and select the “File” menu -> “New Project, Open Project...”.

• Drag a compressed project (*.zip) from the desktop or from File Explorer into the "New Project, Open Project" dialog box.
• Specify the folder and enter a name for the project; then, click OK.
• Allplan unzips the project, adding it to the project list.

Question:

Does Allplan create backup files (*.bak)?
How can I use these files?



Answer:

Allplan creates backup files when you do the following:

1. Copy, Move Elements between Documents …
   Allplan creates a backup file of the destination drawing file or layout.
3. Deleting drawing files and layoutsin the "Open on a project-specific basis" dialog box
   If you have selected "Create backup copies of drawing files", Allplan creates a backup file of the drawing file or layout.
5. Importing data to drawing files
   If you have selected "Create backup copies of drawing files", Allplan creates a backup file of the drawing file.

Note on points 2 and 3:

To select the "Create backup copies of drawing files" option, click
Tools -> Options -> Desktop environment -> Save/load area (until V2009 Global Options -> Miscellaneous -> Autosave, Backup)->Create backup copies of drawing files.


Restoring:

If need be, you can restore the original drawing file or layout.
Make a note of the drawing file number or layout number and determine the corresponding project folder as follows:
Services application -> Service -> Hotline Tools -> wopro

Open this folder in Windows Explorer.

Rename the corresponding drawing file "tb000001.ndw" "tb000001.ndw.old" or the corresponding layout "pb000001.000" "pb000001.000.old.", for example.
Delete the bak extension from the corresponding bak file.

Example 1:

You have inadvertently copied the wrong elements to drawing file 4711.
1st step: exit the project in Allplan.
2nd step: delete file tb004711.ndw or rename it tb004711.ndw.old.
3rd step: find file tb004711.ndw.bak and rename it tb004711.ndw.

Example 2:

You have inadvertently copied the wrong elements to layout 815.
1st step: exit the project in Allplan.
2nd step: delete file pb000815.000 or rename it pb000815.000.old.
3rd step: find file pb000815.000.bak and rename it pb000815.000.



Note:

These backup files can considerably increase the volume of data to be backed up. So it is a good idea to delete the .bak files you no longer require before you start backing up data. To delete the .bak files, you can select the Services application and click Utilities -> Delete temporary files.

You can also find this information in the help for Allplan. Please refer to the topic "Using bak files".

Question:

What graphics cards can be used with Allplan?



Answer:

Generally, the graphics cards of the two large manufacturers - NVIDIA and AMD (ATI) - can be divided into two product lines each:

1. Graphics cards designed for CAD (NVIDIA: Quadro / AMD (ATI): Fire)
2. Graphics cards designed for other applications (games, office) - "consumer level" (NVIDIA: GeForce / AMD (ATI): Radeon)

The performance and price of the individual product lines and models vary considerably.

In Allplan, the differences in performance become evident in the following situations:

• Graphics engine, a hardware-based graphics accelerator for designing in Allplan, which is important for large volumes of data.
• Animation

Nemetschek Allplan tests current graphics cards and certifies those that can be used with Allplan.
The section that follows provides information on various situations.

• Purchase of new hardware:

You are advised to only consider graphics cards that are designed for CAD.
Allplan Connect helps you find a suitable graphics card. Just follow this link:
https://www.allplan.com/services/cad-software-support/grafikkarten.html

To see whether a specific graphics card can be used, all you need to do is type in its name in the custom box.

• Existing hardware:

To determine whether the entire system you use meets the technical requirements, you can use the system test:
https://www.allplan.com/services/cad-software-support/downloads.html

Explanations of the messages issued for graphics cards:

Warning: The graphics board is a consumer-level card (see log). Although it supports the hardware requirements for ..., it is not optimized for CAD systems.
-> The graphics engine works with this card. Please read the following notes:
https://connect.allplan.com/de/faqid/20101004223723.html

Warning: The graphics board 'XXX' causes problems.
-> The graphics engine does not work with this card. Allplan runs in "GDI+" mode. large volumes of data considerably slow down the performance of the computer.
Allplan Connect also helps you determine whether a specific graphics card can be used (see above).

Question:

How can I import a DWG/DXF file into Allplan?



Answer:

A DWG/DXF file always consists of the model space (design). In addition, the file can have one or more layouts (paper space). AutoCAD’s paper space is similar to the layout editor in Allplan; AutoCAD’s model space is equivalent to drawing file edit mode in Allplan (provided you work with only one drawing file).

You can use the following settings for import:

Import to a drawing file
For importing only the model space of the DWG file

Double-click an empty drawing file to select it. Then click File -> Import -> Import AutoCAD Data... -> Settings(click the icon showing the gearwheel).

Click Resetat bottom left to restore the default settings.
If you do not require 3D data, open the 'General Settings'tab and select 2D for the transfer mode. Open the 'AutoCAD specific' tab and select the 'Design (model space)' and'Check file during import' options.
Click OKto confirm the settings. Then click Opento start importing the data.

Another dialog box appears. Click the Modifybutton.You can then check and correct the assigned colors, line definitions, layers and so on. To do this, select the entry you want to change and reassign it using the shortcut menu (right mouse button)

Import to a layout
If the DWG file has one ore more layouts you want to include in the import.

Select an empty layout. Then click File -> Import -> Import AutoCAD Data... -> Settings(click the icon showing the gearwheel). Click Resetat bottom left to restore the default settings.

If the DWG file has several layouts, you can open the 'AutoCAD specific' tab and select the 'Multilayout' option. You can then select the layouts you want to import. In addition, select the 'Check file during import' option.
Sometimes the unit used in the layout can differ from that used in the design. In this case, open the layout editor and set the unit from 'm' to 'mm'. Then open the 'AutoCAD' tab and set the Factor for correcting layout unitto 1000(1000 mm = 1 m).
Another dialog box appears. Click the Modifybutton and open the 'XRef files'tab. Select the entry. Open the shortcut menu and assign an empty drawing file. Allplan will create the design of the DWG file in this drawing file.

Note:

If you still cannot import the DWG file, please send this file by email to support.de@Allplan.com.

Information:

This document provides additional information on installing Allplan 2021.

Data backup/archiving:

We strongly recommend that you perform a complete data backup and archive this data before you upgrade to Allplan 2021!


Installation Instructions:


Detailed installation instructions can be found in the following places:

- If you have downloaded and unpacked Allplan 2021, you will find the file install.chm in the folder C:\Users\Public\Documents\Allplan 2021\HelpFiles\English


Please read these before installing Allplan 2021.

System requirements Allplan 2021

https://connect.allplan.com/de/faqid/20200930085615.html

Licenses when upgrading to Allplan 2021

https://connect.allplan.com/en/faqid/20200821110044.html


Extract from the installation instructions (see above)

If you want to switch from Allplan 2018/2019/2020 to Allplan 2021, you have three basic installation options.

1. New installation

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. No data and settings are transferred to the new installation.

The following options are available for transferring data later:

Uninstall Allplan 2021 and then upgrade Allplan 2018/2019/2020.
Integrating the data by hand (administrator knowledge required).

2. New installation with data copy from version

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. The office standard (\std), projects (\prj) and user data (\usr) can be automatically copied from an existing version 2018/2019/2020 to the new installation folder.
In this way, you can create a duplicate dataset if necessary: all projects, standards and resources can be used in both Allplan 2021 and 2018/2019/2020. This allows you to test the transition to the new version in real life, while the existing Allplan installation remains fully functional.
Note, however, that this method of working should avoid parallel processing of data in both installations, as the subsequent merging is time-consuming.

2a. Continuation of new installation with data copy from version

This option is available if a new installation with data copy has already been performed on another computer accessing the same data server and therefore the data has already been transferred.

3. Upgrade with data transfer from version 2018/2019/2020

Allplan 2021 is installed in an existing folder. The existing installation of Allplan 2018/2019/2020 is converted to Allplan 2021 and all important settings are transferred (see also Limitations for Data Transfer). Allplan 2018/2019/2020 is then no longer available.
Any existing installations older than Allplan 2018 are not affected.


Network Installations:

For network installations (shared 'central file storage folder'), only one main release version can be used - all workstations must be brought to Allplan 2021. Before starting the installation, make sure that all workstations have upgrade authorization. A mixed installation of different main versions is not technically approved. Complications that may arise are not covered by the maintenance contracts.

During the upgrade, no workstation may be running any version 2020, 2019 or 2018.

In case of an installation with Workgroupmanager all workstations must be checked in during the upgrade.




Data Conversion:

Data from older Allplan versions must be converted to version 2021. This happens automatically for projects opened in Allplan 2021. For instructions on how to convert all projects at once, click here:

https://connect.allplan.com/de/faqid/20090408124904.html

Question:

I installed Allplan with Workgroup Manager on a new computer for the first time. When I start Allplan, I get the following message: The user profile "DOMAIN\user name" was not found. Temporarily, the profile of local will be used.
Therefore, I cannot access any project. What can I do?



Answer:

You have logged in to the computer with a new Windows user who does not yet exist in Workgroup Manager administration of Allplan.
You need to add this new user to Workgroup Manager. To do this, log in as the administrator to the computer or use a different computer where a user has administrator privileges for Workgroup Manager.

Services application -> Workgroup Manager -> Administrate users -> right-click -> Create user

For the "user name", you can enter any Allplan user name, which can be up to 8 characters long.
For the "Windows user name", you must enter the name the user uses for login.
Important: If the user uses a domain for login, you must add it to the "Windows user name", for example, DOMAIN\user.


There is one Allplan administrator and any number of normal Allplan users.
A Windows user with any login name becomes an Allplan administrator if you go to "User group" and
select "Administrator"on the dropdown menu. Using this approach, you can also assign administration privileges to existing users.


You must enter the email address and the password only if the user is notpart of the workgroup but needs access to online projects (Workgroup Online).


Important: Click "Apply" and then "OK" to close the dialog box and the user overview respectively.



Note:

After you have created the user as an Allplan user, do not forget to assign the relevant projects to this user. Otherwise, this user is not allowed to edit the projects.
To find out how to
make several projects available to users: https://connect.allplan.com/en/faqid/0001cbd2.html

Question:

Reinforcement views are no longer available as of Allplan 2023. How can I continue to use the data from the reinforcement views module from Allplan 2023?


Answer:

As of Allplan 2023, there are important changes regarding the old reinforcement views, these are no longer available as of this version.

Your data that you have drawn with the reinforcement views will then be automatically converted into 2D elements.

Therefore we recommend to wait with the installation of the 2023 until you have finished these projects, or to make a mandatory backup of your projects, offices and user data in the older version before installing the "upgrade".

Please consider carefully for your further project handling whether a project that is still being processed should be processed in the Allplan 2023 version or higher, or whether this should be completed in Allplan 2022 for the aforementioned reasons.


Conversion of the data in version 2023 and higher.

The data with reinforcement views from versions up to 2022 are automatically converted the first time the project is opened or when *.ndw files are opened for the first time.

The plan layout of the formwork or reinforcement plans is retained!
The 3D model of the reinforcement is retained!
The reinforcement views (and also the reinforcement shown in them) are converted into 2D constructions and texts.

Further processing of the data:

Since the reinforcement remains as a 3D model, it is possible to derive new views and sections from this model data again after the drawing file has been converted.

The reinforcement can be further placed, modified and labelled. Schemas, legends or reports are generated as before.
 

Question:

How can Allplan program data be repaired?



Answer:

The Allplan program files can be repaired via a repair installation.

To repair the Allplan program data, please proceed as described:
In Windows, select Start  > Einstellungen > Apps > Apps and Features.

Select the Allplan version (from Allplan 2022) for which you want to repair.
Select the "Change" button offered in the dialog that now appears.



The Allplan Setup Menu is started.
Select the "Repair" option here



You can then select the components to be included in a repair installation in the options of the Allplan installation dialog.
To perform the repair installation, select the "Install" button.


The repair installation will now be executed.

Question:

You get an error message at program start that the UID(xx) of the new user is greater than the current maximum UID(xx). How can you increase the maximum number?


Answer:

By default, Allplan with Workgroupmanager can manage a maximum of 128 CAD users.
However, since version 2008, it has been possible to increase the number of Workgroupmanager users to up to 992 CAD users.
To do this, you need to create the file nemusers.cfg in the Net folder of Allplan's central file storage.
You can see the path of the central file storage in the Allmenu/Service Application window.

If the file with the name "nemusers.cfg" exist (the file type does not matter) already, then the value noted in the file is important.
In this case, check the entered value and increase it in 32 steps up to max. 992.

If the file does not exist, create this file, open it and enter a value in 32 steps e.g. 128, 160 or 192...

Question:

What can I do if Allplan does not start?


Answer:


Work through the following steps:

Step 1 - run as administrator
Start Allplan with the ‘Run as administrator’ option.
To do this, right-click the Allplan icon and click ‘Run as administrator’.
If Allplan does not start, go to step 2.

Step 2 - cleanup
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanup -> OK
If Allplan does not start, go to step 3.

Step 3 - cleanstd
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanstd: reset CAD defaults -> OK -> OK -> Yes -> OK
If Allplan does not start, restore the settings:
Services application -> Service -> Hotline Tools -> laststd: restore the last settings -> OK -> OK -> Yes -> OK
Go to step 4.

Step 4 - cleanreg
Allplan is not running. Start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanreg: reset CAD registry settings -> OK -> OK -> Yes -> OK
If Allplan does not start, restore the registry settings:
Services application -> Service -> Hotline Tools -> lastreg:restore most recent CAD registry settings -> OK -> OK -> Yes -> OK
Go to step 5.

Step 5 (Allplan 2016 and later)
Restart the Wibu service:
Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.

CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.

If Allplan does not start, go to step 6.

Step 6 (Allplan 2016 and later)
Go to the Wibu website and install CodeMeter User Runtime Version for Windows (64-bit version).
You can find the installation program at https://www.wibu.com/de/anwendersoftware.htmlor on the Nemetschek FTP server ftp://nemhotline:ha37jvg8f@ftp.nemetschek.deat download/General/Wibu/CodemeterRuntime.exe

Start the ‘CodeMeterRuntime.exe’ file.
To do this, right-click this file and select
‘Run as administrator’.
Confirm all messages displayed and the defaults by clicking ‘Next’.
CodeMeter Control Center will be installed afterwards.
If Allplan does not start, go to step 7.

Step 7 - contact Technical Support
Send the following information by email to support.de@allplan.com:

1. An exact description of the last step before the error or crash occurred.
2. The error message itself (as a screenshot). To find out how to take a screenshot, look at
   https://connect.allplan.com/en/faqid/0001cb36.html
3. A support request (Hotinfo) with question 01. To find out how to create a support request, look at
   https://connect.allplan.com/en/faqid/20140528094911.html
4. The 'Allplan.out' log file. To find out how to create a support request, look at
   https://connect.allplan.com/en/faqid/0001a27a.html
5. Allplan 2016 and later -> a screenshot of the Wibu Control Center. To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.
   

We will contact you.

Task:

You have installed Allplan locally on several workstations and now wish to change the installation to access a shared network drive with the data store.



Note:

Before you switch to a network installation, you must back up the data of all workstations.
We highly recommend that this work be carried out by a technician. Your sales partner will be happy to provide you with a quote for this.



Solution:

For cases where Allplan is installed locally and the project data is also stored locally on each computer, the following description shows how to change to workstations with a common network drive for common file storage.

1. Getting ready
Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
First, move all the projects to the main workstation.

1.a: copying resources into projects
To make sure that the projects in your office have a uniform appearance, change the path settings for the projects' resources to 'Project'.
Make the following setting for each project:
Allplan -> File -> ProjectPilot - Admin. -> Select projects individually -> right mouse button -> Properties -> Settings tab
Change the path settings for 'Pen and line definitions', 'Fonts', 'patterns, hatching styles, area styles', 'bar and mesh cross-section catalogs', 'layer structures, line styles, drawing types' and 'attributes proposed' from 'Office' to 'Project', if necessary.
The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.

1.b: pen color ("Color stands for pen")
The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved to the project but to the user folder (...\Usr).

2.a: Importing projects from individual workstations to the main workstation
The projects of the secondary workstations can now be imported at the main workstation via the tool "New Project, Open Project -> Import project". Here you can import one or more projects or zipped project backups from any path. You can select the projects in the “import project” dialog box and import them into the current version. The source version is displayed in the version column.

The main workstation contains the latest version of all the projects of the office.

3. merging project defaults
To do this, copy the elements to be transferred (symbols, smart symbols, lists, etc.) on the secondary workstations in ProjectPilot to the external path, which can of course be set to a shared network folder.
In a second step, copy the elements to be transferred to the office standard on the main workstation in ProjectPilot via the external path.

4. Transfer the central file storage folder from the main computer to the future server:

• Before the switch, create a folder on the server (e.g. Data) and share this folder with anyone with full access (e.g. as Data). Create a subfolderAllplanunder it. (e.g. \\server\Data\Allplan). Allplan works with UNC path. In the case of a network installation, there must therefore be a folder for the central file storage on which Allplan 2022 is to be installed that is shared by all computers.
  1.
• Exit Allplan on all Allplan workstations.
  1.
• Open the Allplan Diagnostic Tool on the first computer viaServices application - > Service - > Allplan Diagnostics. Switch to the "Settings" tab.
  1.
• Under the field "Workgroup settings” press "Search...". In the browser that appears, you can search for the new share by entering the UNC name of the new server at the top followed by the share or the complete path and confirm with Enter. Select your new central file storage folder and confirm with OK. Please note that the new path must conform to UNC only when using the Workgroup Manager. For example: \\server\Data\Allplan)
  1.
• To start the migration, please press "Apply". This will start the copying process and change the configuration. The data is not moved but copied and this workstation is now converted and accesses the new data store.

• You can now switch all the workstations to the future network installation via the same process. For the other workstations, the copying process of the project and STD folder is prevented with a corresponding note, because the routine already recognizes these folders on the new server. Only the configurations on the computer are changed.
  

5. Optional: Activate Workgroup Manager (if the licenses include it)

Please refer to the following FAQ to enable the Workgroup Manager on the workstations:

https://connect.allplan.com/en/faqid/20211001075702.html

6. Summary:
All the workstations access a common network drive with the same project pool and office standard.
Without the Workgroup Manager, only one user can access a project at the same time. Simultaneous work of multiple users in one project is only possible in an Allpan installation with the Workgroup Manager, if the license includes it. Please see section 5.

Question:

Allplan does not start. When you open license selection in the license settings, you can see the following message: "Cannot find a license for running Allplan." Sometimes you might also see one of the following error messages: "This license is no longer available", "CmActLicense runtime system is not installed!" or "NemAll_DataResource20.dll: Start Error 102". Allplan no longer starts after these messages. How to solve this problem?

Answer:

Check the following points:

On the client:

Open the license settings: Services application -> Utilities -> License settings

1. Has the license been blocked on the client?
Check the 'License selection' area to find out whether your license has been blocked. This is indicated by the symbol. If the license is blocked, Allplan cannot use it.
Click this symbol to unblock the license again. If you want, you can select the check box in front of the license to select it as a favorite. Allplan will then prefer this license.
If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.


2. Has the server been found?

Select the 'Find license server automatically' option. You should now see the license provided by the server.

Note: In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually.


3. Is the local Windows service, which is used by licensing, running correctly?

If communication with the local Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans. You can find this folder in the following path: C:\Program files (X86)\Codemeter or C:\Programme (x86)\Codemeter

Then restart the service:

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.

CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.


On the license server:

4. Is the 'Start network server' option active?

Start CodeMeter Control Center on the server.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

• Select Settings -> Server -> Access serverin the Network serverarea and click Activate.
  

Update the license settings on the client. To do this, click Updateor open the dialog box with the license settings again. You should now see the license on the client.


5. Restart the license server service on the server

To start and stop the license server service, you can use CodeMeter Control Center.

• CodeMeter Control Center -> Action -> Stop CodeMeter Service
• CodeMeter Control Center -> Action -> Start CodeMeter Service

Update the license settings on the client. To do this, open the dialog box with the license settings again. You should now see the license on the client.


6. Is the virus scanner blocking the Windows service, which is used by licensing, at the server?

If communication with the Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans.
You can find this folder in the following path: C:\Program files (X86)\Codemeter or C:\Programme (x86)\Codemeter
In addition, exclude the C:\Program Files\Allplan GmbHfolder.

Then restart the license server service:
If the service is running, stop it and restart it.


7. Check the firewall

Allplan communicates with the license server via TCP/IP. By default, communication is via port 22350 unless you change the port in CodeMeter WebAdmin. So you need to configure the firewall accordingly.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Allplan from version 2011

Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.



General graphics card requirements for Allplan

To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.

For more information on graphics card specifications, go to:

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Professional graphics cards versus Consumer-Level cards

Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.

Example: comparison of graphics cards

Professional graphics cards versus Consumer-Level cards

Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:

• Extensive application tests and certifications with CAD providers
• Optimized and advanced support for API as well as further developments
• Longer product life cycles and availability
• Direct product support
• Longer warranty period
  

Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.

For more information on certified graphics cards, go to:

https://connect.allplan.com/support/tested-graphics-cards.html

There are four different categories and areas:

Recommended graphics cards for laptops (Windows)

For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.



Graphics cards drivers for Apple Macintosh

Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.


Notes for Allplan and Macintosh:

• There is no provision for a direct installation under Macintosh.
• Access to Windows must be straight from the Boot Camp installation.
• For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.

We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.



Installing graphics cards drivers (Windows)

Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.

Graphics card drivers for laptops (Windows)

In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.

Question:


How can the "central file storage folder" of an existing Allplan installation be moved to a new server?

General:

Before the changeover, make sure that a current data backup of the central file storage is available.
The data is not moved but copied during the changeover.
To avoid duplicate data storage, all workstations of the existing network installation should be migrated in this way. These instructions apply equally to installations with and without workgroup manager.


Answer:

1. Before the changeover, create a folder on the new server (e.g. Data) and share this folder with everyone with full access (e.g. as Data). Create a subfolder Allplan under it. (e.g. \\Server\Daten\Allplan).Allplan works with UNC path. This means that for a network installation, a folder must exist for the central file storage on which Allplan 2022 is to be installed, which is shared by all computers.
2. Exit Allplan on all workstations.
3. Open the Allplan Diagnostic Tool via Allmenu->Service->Allplan Diagnostics. There you switch to the tab "Settings"
4. Under the "Workgroup Settings" field press "Browse". In the browser that appears, you can browse for the new share by entering the UNC name of the new server or the complete path at the top and confirming with Enter. Select your new central file storage folder and confirm with OK. Note that if you are using the Workgroup Manager, the new path must be entered in a UNC-compliant way only. (e.g.: \\Servername\ nemdata\2022)
5. To start the changeover, press the "Set" button. The copy process starts and the configuration is changed. The data is not moved but copied and this workstation is now converted and accesses the new data store.

Note:

To avoid duplicate data storage, all workstations of the existing network installation should now be converted via the same path. For the other workstations, the copying process of the project and STD folder is prevented with a corresponding note, since the routine already recognizes these folders on the new server. only the configurations on the computer are changed.

Important note when using Workgroupmanager if data has been copied in advance via Explorer:

If you have already copied the data from the old server to the new one, only the path will be adjusted in the Diagnostic Tool, because the path already contains the relevant folders "prj" and "std" and "net". I.e. the important files which are relevant for the workgroup manager are not adapted and must be edited afterwards absolutely by hand!

Changes on the server
Enter the new server name in the following files on the new server. You can find these files in the NET folder, which is a subfolder of the central file storage folder. You can open the files in an editor and edit them there.

data.cfg
· Enter the server name in CAPITAL LETTERS (also applies to user.cfg and project.dat!), for example, SERVER.
· Do not delete the blanks after the server name.
· If the share name or folder name has changed, you need to enter the new name after the blanks.

user.cfg
· Since Allplan 2014 this file is encrypted and is saved in ANSI format
· Open the files with editor. After the = change the server name to new name, use CAPITAL LETTERS (without any blanks).
· When finished click on file in the left top and chose save file as
· File name: user.cfg
· File type: text file (*.txt)
· Encyryption(Coding): ANSI
· Save

Note: if the server name is not shown in user.cfg please contact us again by sending your fuser.cfg and the new server name.

project.dat
· Rename the "project.dat.xml" file "project.alt.xml".
· Then go to step "2. Changes on the workstations". Complete the process for one workstation!
· When you have finished, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file -> OK

Question:

How can I restore a lost building structure or layout structure?



Answer:

To restore a lost or corrupt building structure or layout structure, you can do the following:

• Close Allplan.
  
• Open Windows Explorer, go to the central file storage folder of Allplan and open the "Prj"folder. Open the corresponding project folder and the "BIM" subfolder.
  
  Note:
  If the "Same folder name as project name" option is not selected for the project, a number is used for the folder name in the "Prj"folder. In this case, open the Services applicationand select the woprohotline tool (Services application -> Service -> Hotline Tools -> wopro). Select the corresponding project by double-clicking its name. An information dialog box shows the folder and file name of the project.
  
• You can find an XML file for each structure in the BIM subfolder.

Building structure:
Allplan_BIM_BuildingStructure.xml

Objects derived from building structure:
Allplan_BIM_Views.xml

Plane model:
Allplan_BIM_LevMo_"name of model".xml

Layout structure:
Allplan_BIM_LayoutStructure.xml

• To restore the building structure from a backup, rename the existing file "Allplan_BIM_BuildingStructure.xml" "Allplan_BIM_BuildingStructure.xml.old", for example.
  
• Switch to the "Backup"folder, which you can also find in the"BIM"folder.
  
• Select the most recent file that had been created beforethe building structure was deleted, for example, "Allplan_BIM_BuildingStructure.xml.27.5.2008--10-32-21.bak". The characters in bold indicate the date and time of the backup. Copy this file to the "BIM"folder.
  
• Rename this file by deleting the characters after ".xml". Now the file name is "Allplan_BIM_BuildingStructure.xml".
  
• Restart Allplan. The last version of the building structure is displayed in the "Open on a project-specific basis"dialog box again.

Note:

Using Allplan 2009-2 and later, you can restore the layout structure from a *.bak file straight from the "Open on a project-specific basis: layouts"dialog box.

• Right-click the topmost structural level in the layout structure (project name) and select Load layout structure favoriteon the shortcut menu.
  
• Open the last version of the Allplan_BIM_LayoutStructure.xml file in the backup folder mentioned above.

If the *.bak files are not displayed, please follow the steps described above.

Task:

You have installed Allplan on several workstations in the network and now additionally want to work on this shared network drive with Workgroupmanager.



Notes:

Before making this change, it is essential to make a complete data backup on the server and on all workstations.
The conversion may only be carried out within one version, i.e. if necessary, the upgrade to the same version should be carried out first and only after the upgrade has been completed should the conversion described here be carried out.
Please ensure in advance that your license contains the "Workgroup manager" option or has been updated accordingly. Otherwise Allplan cannot be started after the conversion.


Response:

1. Exit Allplan on all workstations. Start the changeover on any workstation in the network. Open the Allplan Diagnostic Tool via Allmenu->Service->Allplan Diagnostics. Switch to the "Settings" tab.
3. Under the field "Workgroup Settings" check the box "Workgroup Manager" and confirm with "Set". Confirm the two messages stating that STD and PRJ already exist and will not be copied with "Yes". The first workstation is now converted.
5. This window user has been created as Allplanuser in the workgroup manager environment as a user with administrator rights. Now all users should be added to the workgroup manager via:
   
   Allmenu -> Workgroupmanager -> Manage users -> Right click -> Create user.
   
   Under "User name", a freely selectable Allplan user name with a length of up to 8 characters can be assigned.
   
   Under "Windows user name", the user name that the user uses when logging on to the computer must be specified.
   
   Important: If the user logs on to the computer via a domain, this must also be specified under "Windows user name", e.g.: DOMAIN\User. Under "User group" the administration right can be granted: Administrator" must be selected in the drop-down menu. Existing users can also be given the administration right later.
7. If all users have been added you can ad the remaining workplaces by going on each workstation and adding Workgroup Manager under Allmenu->Service->Allplan Diagnostics->Settings the checkbox "Workgroup Manager" can be set and confirmed with "Set".

Important:

If the check mark at "Workgroup Settings" cannot be activated, it is because the central file storage folder "Net Path" is not entered UNC compliant. (e.g.: \\Servername\ nemdaten\2022). Change this if necessary. Under "Browse" the UNC name of the new server (e.g.: \Servername) or the complete path (e.g.: \Servername) can be entered in the browser above.
(e.g.: \\Servername\ nemdaten\2022) and confirm with Enter. Select your central file storage folder and confirm with "OK".

Frage:

Wie werden Grafikkartentreiber aktualisiert?



Antwort:

Je nachdem, welcher Hersteller die eingebaute Grafikkarte produziert, können Sie über die entsprechende Herstellerwebseite den aktuellen Grafikkartentreiber herunterladen und per Doppelklick installieren.

Hersteller und Modell werden wie folgt ermittelt:

• Mit Rechtsklick auf "Arbeitsplatz" bzw. "Computer" den Unterpunkt "Verwalten" auswählen
• In der Computerverwaltung rechts "Gerätemanager" anklicken, und den linken Unterpunkt "Grafikkarte" erweitern

Wenn die Modellnummer mit ATI beginnt, wechseln Sie bitte auf die Webseite des Herstellers AMD:
http://www.amd.com

Wenn die Modellnummer mit NVidia beginnt, wechseln Sie bitte auf die Webseite des Herstellers NVidia:
http://www.nvidia.de


Suchen Sie die entsprechende Verlinkung auf der Webseite zu den Treibern. Dort müssen Sie unter Angabe der Modellnummer und des Betriebssystems die entsprechenden Treiber auswählen, herunterladen und per Doppelklick installieren.

Bitte starten Sie nach der Installation der Grafikkarten-Treiber in jedem Fall Ihren Rechner neu!

Wählen Sie bei Grafikkarten von NVidia auf der Herstellerseite die Download-Option "NVIDIA Treiber automatisch erkennen lassen", um die korrekten Treiber automatisch suchen zu lassen.


Hinweise:

Falls Sie einen Laptop einsetzen, ist es möglich, dass Sie vom Grafikkartenhersteller direkt auf die Webseite des Laptopherstellers weitergeleitet werden. Suchen Sie bitte in diesem Fall dort nach den aktuellen Treibern.

Falls Ihnen als Modellname "Chipset" angezeigt wird, besitzt Ihr Rechner eine On-Board-Grafikkarte. Diese integrierten Grafiklösungen sind für CAD-Programme wie Allplan ungeeignet.

Problem:

Printing with Windows printer drivers is only possible in a restricted way or not possible at all.



Solution:

Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.

Step 1

Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.

If you can print the test page but you still cannot print from Allplan -> step 2.

Step 2

Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK

If the problem still occurs -> step 3

Step 3

Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.

Now it should be possible to print without any problem.



Note:

You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.

Hewlett Packard: http://www.hp.com
Epson: http://www.epson.de
Océ: http://www.oce.de
Canon: http://www.canon.de
Brother: http://www.brother.de
Lexmark: http://www.lexmark.de

Question:

I purchased the license server. How can I install and configure the license server?



Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.

To install the license server, download the software for the license server from Allplan Connect


The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.

You can activate a license in online mode only if you have ...

• Internet access
• a Product Key
• a license server license; you cannot use other licenses with the license server.

Installing the license server

• You must install the license server on a 64-bit Windows system.
• Start License Server Setup on the computer you want to use as the license server.
• Click Install.
• Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
• If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
• Afterwards, start CodeMeter Control Center.

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

• Select Configuration -> Server -> Access server in the Network server area and click Activate.
• Click Apply.

Configuring the license server (optional)

You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.

• CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service

Access control
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.

• Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
• Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.

License tracking
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.

After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.

CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.



Installing and configuring clients

Note for Version 2016: Install at least Allplan 2016-1-4 on the clients.

The license server license will be detected automatically on the network.
Install Allplan on the clients. When you are prompted to select the license file, click Use active license. Follow the installation instructions.

• You do not need to activatethe clients.

Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto configure license selection.
Services application -> Utilities -> License settings

Areas:

• License activation: this area is not relevant to clients taking their license from the license server.
• License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
• Start as a viewer: click this button if you want to start Allplan as a viewer.

License selection

You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.


Note:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Question:

Suddenly, one of the following error messages pops up: "This license is no longer available", "CmActLicense runtime system is not installed!" or "NemAll_DataResource20.dll: Start Error 102". After this, Allplan does not start anymore. How can I solve this problem?


Answer:

The local Windows service, which is used by licensing, is not running correctly.

If communication with the local Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans.
You can find this folders in the following path:
C:\Program files (X86)\Codemeter
C:\Program files\Codemeter
C:\ProgramData\CodeMeter

Then restart the service:

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.

CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.



Important note:

Follow this link to find out how to configure the virus scanner in conjunction with real-time scanning. Exclude all Allplan folders with their subfolders from virus scans. You can display the paths to the Allplan folders in the Services application window.

https://connect.allplan.com/en/faqid/20091126145752.html