Search Result

11 - 20 (47)
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014  | Last modified: 30.09.2020
3 user(s) found this FAQ helpful

Question:

How can I check out a computer and continue to work as a normal CAD user with my usual settings and permissions?



Answer:

Install the "Microsoft Loopback Adapter" driver.
This driver is necessary so that network services are running on the computer all the time.
Go to Allplan Connect for a detailed description: https://connect.allplan.com/en/faqid/000162ae.html


Sign in as the Allplan administrator to the computer.


Step 1: add the computer to workgroup manager
You must add the computer to the workgroup so that you can store data (data server) on this computer. Do the following:

Create data folders:
Create a folder - for example, “Nemdata” - on the computer and share it (full control).
Create the “Allplan” subfolder in this folder. Create two subfolders - “usr” and “prj” - in the Allplan folder.
In this example: “...\Nemdata\Allplan\prj” and “...\Nemdata\Allplan\usr”

To share a folder for the Allplan file storage

  1. Start File Explorer on the computer that you want to use for file storage and switch to the folder that you want to share (in this example, the “Nemdata” folder).
  2. Right-click the folder that you want to share and select Give access to -> Specific peopleon the shortcut menu.
  3. Select Everyoneand click Share.


Add computer:

  1. Start the Services application as the workgroup administrator.
  2. Click and select Manage computers and projects.
  3. Click the Add any computer to Allplan workgroupicon and select the computer that you want to add.
  4. Select the “Allplan” subfolder under the share and click “OK” to confirm. This computer is now listed under workgroup server.


Note:If you have problems adding the computer to workgroup manager, read the following instructions:
https://connect.allplan.com/en/faqid/20200317162849.html



Step 2: define project owner
A user can only move a project if the user is the owner of this project.
The ownership of a project can only be changed by an Allplan administrator (or the owner of the project).
Allplan -> File -> ProjectPilot ->
Go to the “Projects” node, right-click the required project and click Propertieson the shortcut menu.
Define the owner.


Step 3: move projects
Sign in as the user who wants to check out the computer.
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click the main server and select the project that you want to move.
Drag the projects one after the other to the computer to be checked out.

Important note: You can take projects with you in several ways.

1. You move the project to the computer.
Move project: Drag the project to the destination computer, or open the shortcut menu of the project and click “Cut”. After this, open the shortcut menu of the destination computer and click “Paste”.
After you have checked in the computer, move the project back to the server so that it is available to all and included in backups again.

2. You copy projects. Click a project, select and hold the Ctrl key and drag the project to the destination computer. Or: Open the shortcut menu of the project and click “Copy”. After this, open the shortcut menu of the destination computer and click “Paste”.

You can continue in two ways: Lock the original project on the server to protect it from changes. Consequently, nobody in the office can work on this project, but it is still on the server. When you check in the computer again, you unlock the project on the server, delete the project and copy your copy back to the server if you have changed the project.
Alternatively, both projects remain active. Consequently, both the project copied and the original on the server can be worked on. In this case, however, you must adjust the data manually when you are back in the office by copying the changed drawing files of the projects by using ProjectPilot.




Step 4: check out the computer
Select the Services application -> Workgroup Manager -> Manage computers and projects.
Click your computer and then click Check outin the lower-right area.
Confirm the message that tells you that there are still user folders on the computer to be checked out.
Enter a comment and click OK. Users in the office see this comment when they try to access a project that is on the computer that is checked out.
Specify the parts of the office standard you want to copy to the computer and click OK to confirm.
The first time you check out the computer, you must copy the office standard once so that the entire STD folder is on this computer. This is no longer necessary when you check out the computer afterward because the contents of the STD folder do not change very often.


Conclusion:

You can now remove the computer from the network and work on your projects when you are out of the office. To make sure that the projects are not changed in the office in the meantime, the projects that are on the computer checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.



Notes:


Download PDF  FAQ_EN_Workgroup_Manager_checking_out_computer_and_w...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 22.06.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:
Which server or server operating system can be used for data storage of Allplan.

Reply:
Since Allplan 2018 for pure data storage we recommend as a server operating system Windows Server 2012 R2 or Windows Server 2016.

Please note also the compatibility to the used client operating systems when selecting the server operating system.

Windows Server 2008 R2 - Windows 7
Windows Server 2012 R2 - Windows 8.1
Windows Server 2016 - Windows 10

When you want to install Allplan on the server operating system (e.g.Citrix), you have to consider the corresponding system requirements. For Allplan 2016/2017 that eg is: Windows Server 2012 R2.

General information about the system requirements here:

https://www.allplan.com/en/system/system-requirements/


Notes on NAS systems:

NAS server are not generally recommended. Because the product variety and quality is very diverse, no effective quality control can take place. We can give no guarantee about operability. In the past we had performance or stability problems, false representations up to the loss of data in some cases.

This phenomenon occurs most in NAS systems of the lower price segment, which have not installed sufficiently fast hardware. If nevertheless a NAS system is to be used we recommend generally a high-performance hardware and the use of the operating system "Windows Storage Server 2012".

Download PDF  FAQ_EN_Server_operating_system_for_the_data_storage_...
Version:  Allplan 2020  | Last modified: 27.11.2019
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

Allplan crashes when you open the Wall dialog - what can you do?



Answer:

Since Allplan version 2020, you can also use OpenGL in Allplan if you use an onboard graphics card. Provided this card supports the OpenGL version listed in the system requirements:

System requirements Allplan 2020

In connection with outdated grafic card drivers and current Windows updates, the described crashes may occur in individual cases.

In this case, please update the drivers of your graphics card(s) first by downloading the appropriate driver from the manufacturer's homepage and then installing it:

AMD grafics driver
Intel grafics driver
NVIDIA grafics driver

Important: please do not use the Update Driver button in the Device Manager.

If the problem is not solved after the driver update, please contact your Allplan support.

Download PDF  FAQ_EN_Allplan_crash_when_opening_the_wall_dialog.pd...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 30.09.2020
1 user(s) found this FAQ helpful

Question:

I have used the "Check out" tool to check out the computer from the network and remove the network connection.
Why is Workgroup Manager no longer working?



Answer:

Windows disables network functionality as soon as you remove the network connection (unplug the network cable).
Running Allplan, however, requires specific network protocols (even if the computer is checked out).



Solution:

To make sure that the operating system's network functionality is not interrupted, you can install a virtual network interface card.
Microsoft provides a driver for this (loopback adapter).

How to install:

Windows 8/10:
Right-click the Windows Start button -> select "Run".
Type in "hdwwiz" in the search field. Right-click the program found -> select "Run as admin".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter for KM TEST" is presented for selection on the right -> click "Next" -> click "Next".

Windows 7:
Click the Windows Start button -> type in "hdwwiz" in the search field. Right-click the program found -> select "Run as administrator".
Click Next -> select the required hardware manually in a list and install it -> click "Next".
Select "Network adapter" in the list -> click "Next".
Select "Microsoft" in the list on the left -> "Microsoft loopback adapter" is presented for selection on the right -> click "Next" -> click "Next".

Windows Vista:
Start the "Hardware Wizard" by selecting
Start -> Control Panel -> Hardware and clicking Continue -> Next.
Select "Install the hardware that I manually select from a list (advanced)" in the box and choose "Network adapter" in the list that follows.
This selects and installs the "Microsoft loopback adapter".

Download PDF  FAQ_EN_Installing_loopback_adapter_for_a_stand-alone...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 10.07.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

I want to run Allplan on a terminal server. Can I use any other terminal server than Citrix?



Answer:

Microsoft terminal server or Horizon is not approved for Allplan.
In addition, running Allplan on a terminal server requires an Allplan license server for managing the Allplan licenses.
If you have only used stand-alone licenses until now, you must purchase the additional ‘license server’ option. Should you have any questions, please contact your sales partner.


VM Ware (Horizon) or RDP is not approved for Allplan. This means that you do not get any support for this constellation.
You may not have any problems with the current Allplan version. However, future developments will not take RDP or VM Ware into account. Consequently, this functionality may be limited or not available at all in future Allplan versions.

Citrix is the only terminal server that is approved for Allplan.
You can find information at
https://www.allplan.com/de/system/systemvoraussetzungen/


Download PDF  FAQ_EN_Allplan_on_a_terminal_server.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 12.11.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

Which graphics cards are recommended for Allplan?



Answer:


Follow this link to see a list of the AMD/ATI & NVidia graphics cards manufacturers that are CERTIFIED FOR ALLPLAN.
We have tested the OpenGL functionality and the animation performance of various Allplan modules with specially prepared data with each of the cards available.
https://www.allplan.com/services/cad-software-support/grafikkarten.html

The tested drivers can be found on the homepage of the individual manufacturer. The driver versions that were used in the tests are included in the tables so that you can compare the data. However, we strongly recommend that you always installthe current driver of the manufacturer.

It is a good idea to check your system using the system tool you can find on our homepage:
https://www.allplan.com/services/cad-software-support/downloads.html



Additional information:

Allplan 2011 was revised completely for accelerated graphical representation.
To guarantee full performance support for Allplan 2011 and later, please check that your graphics cards meet the hardware requirements for DirectX 10 & OpenGL 2.0 (chip-based). In addition, you need to install the current drivers. Allplan will automatically switch to the conventional drawing method when it starts and finds old graphics cards that do not meet the requirements stated above.

For more information on graphics card specifications, go to

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Note:

We kindly ask you to understand that products of other manufacturers that are not mentioned have not been tested and therefore cannot be recommended.

Download PDF  FAQ_EN_Recommended_graphics_cards_for_Allplan.pdf ...
Version:  Allplan 2021  | Last modified: 06.10.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Information:

This document provides additional information on installing Allplan 2021.

Data backup/archiving:

We strongly recommend that you perform a complete data backup and archive this data before you upgrade to Allplan 2021!


Installation Instructions:


Detailed installation instructions can be found in the following places:

- If you have downloaded and unpacked Allplan 2021, you will find the file install.chm in the folder C:\Users\Public\Documents\Allplan 2021\HelpFiles\English


Please read these before installing Allplan 2021.

System requirements Allplan 2021

https://connect.allplan.com/de/faqid/20200930085615.html

Licenses when upgrading to Allplan 2021

https://connect.allplan.com/en/faqid/20200821110044.html


Extract from the installation instructions (see above)

If you want to switch from Allplan 2018/2019/2020 to Allplan 2021, you have three basic installation options.

1. New installation

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. No data and settings are transferred to the new installation.

The following options are available for transferring data later:

Uninstall Allplan 2021 and then upgrade Allplan 2018/2019/2020.
Integrating the data by hand (administrator knowledge required).

2. New installation with data copy from version

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. The office standard (\std), projects (\prj) and user data (\usr) can be automatically copied from an existing version 2018/2019/2020 to the new installation folder.
In this way, you can create a duplicate dataset if necessary: all projects, standards and resources can be used in both Allplan 2021 and 2018/2019/2020. This allows you to test the transition to the new version in real life, while the existing Allplan installation remains fully functional.
Note, however, that this method of working should avoid parallel processing of data in both installations, as the subsequent merging is time-consuming.

2a. Continuation of new installation with data copy from version

This option is available if a new installation with data copy has already been performed on another computer accessing the same data server and therefore the data has already been transferred.

3. Upgrade with data transfer from version 2018/2019/2020

Allplan 2021 is installed in an existing folder. The existing installation of Allplan 2018/2019/2020 is converted to Allplan 2021 and all important settings are transferred (see also Limitations for Data Transfer). Allplan 2018/2019/2020 is then no longer available.
Any existing installations older than Allplan 2018 are not affected.


Network Installations:

For network installations (shared 'central file storage folder'), only one main release version can be used - all workstations must be brought to Allplan 2021. Before starting the installation, make sure that all workstations have upgrade authorization. A mixed installation of different main versions is not technically approved. Complications that may arise are not covered by the maintenance contracts.

During the upgrade, no workstation may be running any version 2020, 2019 or 2018.

In case of an installation with Workgroupmanager all workstations must be checked in during the upgrade.




Data Conversion:

Data from older Allplan versions must be converted to version 2021. This happens automatically for projects opened in Allplan 2021. For instructions on how to convert all projects at once, click here:

https://connect.allplan.com/de/faqid/20090408124904.html

Download PDF  FAQ_EN_Hotletter_2021.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 01.10.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

Does Allplan create backup files (*.bak)?
How can I use these files?



Answer:

Allplan creates backup files when you do the following:

  1. Copy, Move Elements between Documents …
    Allplan creates a backup file of the destination drawing file or layout.
  2. Deleting drawing files and layoutsin the "Open on a project-specific basis" dialog box
    If you have selected "Create backup copies of drawing files", Allplan creates a backup file of the drawing file or layout.
  3. Importing data to drawing files
    If you have selected "Create backup copies of drawing files", Allplan creates a backup file of the drawing file.


Note on points 2 and 3:

To select the "Create backup copies of drawing files" option, click
Tools -> Options -> Desktop environment -> Save/load area (until V2009 Global Options -> Miscellaneous -> Autosave, Backup)->Create backup copies of drawing files.


Restoring:

If need be, you can restore the original drawing file or layout.
Make a note of the drawing file number or layout number and determine the corresponding project folder as follows:
Services application -> Service -> Hotline Tools -> wopro

Open this folder in Windows Explorer.

Rename the corresponding drawing file "tb000001.ndw" "tb000001.ndw.old" or the corresponding layout "pb000001.000" "pb000001.000.old.", for example.
Delete the bak extension from the corresponding bak file.

Example 1:

You have inadvertently copied the wrong elements to drawing file 4711.
1st step: exit the project in Allplan.
2nd step: delete file tb004711.ndw or rename it tb004711.ndw.old.
3rd step: find file tb004711.ndw.bak and rename it tb004711.ndw.

Example 2:

You have inadvertently copied the wrong elements to layout 815.
1st step: exit the project in Allplan.
2nd step: delete file pb000815.000 or rename it pb000815.000.old.
3rd step: find file pb000815.000.bak and rename it pb000815.000.



Note:

These backup files can considerably increase the volume of data to be backed up. So it is a good idea to delete the .bak files you no longer require before you start backing up data. To delete the .bak files, you can select the Services application and click Utilities -> Delete temporary files.

You can also find this information in the help for Allplan. Please refer to the topic "Using bak files".

Download PDF  FAQ_EN_Using_bak_files.pdf
Version:  Allplan 2019 / Allplan 2018  | Last modified: 05.05.2020
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

How can I set up Allplan Share? What are the requirements?


Answer:

1)System requirementsfor Allplan Share

Software required

Allplan Version 2018 or higher

Network infrastructure required

Minimum requirements:

A 20-Mbit/s Internet connection for downloading and uploading data

Recommended setup:

At least a 50-Mbit/s Internet connection for downloading and uploading data

2) Licensing

You have two options to buy the Allplan Share option.

1. You can visit the Allplan Shop at ‘shop.allplan.com’.

Allplan Options -> Allplan Share

a. Specify how many licenses you want to buy and add the Allplan Share option to the cart.

b. Follow the instructions displayed and buy the Allplan Share option.

After you have bought the Allplan Share option, the licenses will be assigned to your Bimplus team. You can manage these licenses using ‘My Account’ - ‘Subscriptions and Users’.

2. You can contact the Allplan sales partner in your area.

3) Assigning licenses

Regardless of how you buy the Allplan Share option, you can manage the Allplan Share licenses in the Allplan Shop. Go to the ‘Subscriptions and Users’ area. As an alternative, you can also manage the licenses on the Bimplus portal. Here, go to the ‘Team members’ area.

Allplan Shop - ‘Subscriptions and Users’

1. Log in to the Allplan Shop and open ‘My Account’.

2. Click ‘Subscriptions and Users’ to see your licenses.

3. Select the Allplan Share option on the tab.

4. You can assign one or more Allplan Share licenses to team members. To do this, select the user in the list and assign the license by selecting the check box. You can remove the license at any time by clearing the check box.

If the list does not include the user to whom you want to assign a license, click ‘Invite new Bimplus team member’, enter the email address of the new team member and select a role.

As soon as the new team member has accepted the invitation, you can find this person in the list.

4) Using Allplan Share

To use the Allplan Share option, you require Allplan 2018. The Workgroup Manager option is not necessary.

Starting a project

You have three options to start an Allplan Share project:

1. You can create a new project and save it on Bimplus by setting the location to BIMPLUS. To create a Bimplus project with Allplan Share content, you require ‘Bimplus team owner’ or ‘Bimplus team admin’ privileges.

2. You can copy an existing Allplan project to Bimplus by selecting ‘Copy to’. You can then share this project with other project partners. This does not affect the source project.

3. You can move an existing Allplan project to Bimplus by selecting ‘Move to’. This moves the source project to Bimplus. As a result, this project is no longer available on the local computer or local network.

5) Managing users and assigning users to the project

Allplan Share is a cloud-based solution. Therefore, Allplan Share uses the Bimplus user management for project collaboration. As a result, Allplan Share is independent of local user management systems like Workgroup Manager.

After you have copied or moved an existing Allplan project to Bimplus, you must reassign the users to this project. Otherwise, they cannot access this project.

To define the project members, use the Bimplus project administration. In addition, you must invite new project members to the Bimplus project.

If these Bimplus project members are to use the Allplan Share option too, you must assign an Allplan Share license to each member in advance (as described in ‘3) Assigning licenses’).


Download PDF  FAQ_EN_Allplan_Share.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 24.10.2019
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

Why is it not possible to install IBD planning data?
Why does Allplan not accept my activation code?



Answer:

If you have just installed Allplan or if you have used a trial license until now, start Allplan once with your license so that Allplan saves your customer number.
Make sure you install the correct IBD package.

IBD provides additional wizards you can use in Allplan. However, you have to purchase these additional wizards.
Should you have any questions (costs, use), please contact your sales partner.


Some notes on IBD:

IBD CAD Planning Data(building construction, industrial construction, ...) are wizards you can use in Allplan. Consequently, you can only install these wizards on a computer running Allplan.

IBD Building Components(building construction, building alteration, ... ) build on BCM/Nevaris.
If you use Nevaris, you must install IBD building components on a computer running Nevaris andAllplan.
If you want to use IBD building components for BCM, you must install this package on a computer running Allplan BCM.
As you can see, it matters whether you are trying to install IBD building components for Nevaris or BD building components for BCM.
You can find both packages on Allplan Connect.


Make sure you download the right package from Allplan Connect.

You get activation codes for the IBD packages you purchase.
You can see your activation codes on Allplan Connect at http://connect.allplan.com/license.

Pay attention to uppercase and lowercase letters in Setup.

You can find the IBD packages on Allplan Connect at
https://connect.allplan.com/de/support/downloads.html
(requires login details for Allplan Connect)

You can filter by version, such as Allplan IBD Version 2016.


Note:

There is no trial license for IBD. This means that you cannot install IBD if you run Allplan with a trial license.

You can install two IBD packages for free. You do not require codes for IBD CAD Basic Planning Data and IBD CAD Building Alteration Data. You can also find these packages on Allplan Connect.

Download PDF  FAQ_EN_IBD_installation_IBD_licensing.pdf
11 - 20 (47)
https://campus.allplan.com/ uses cookies  -  More information

Accept