Question:

What are the differences between a major release, a service release and a hotfix?



Answer:

Major release

The major release is the first release of a new version.
You can download it from the homepage.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015


Service release

A service release is a collection of improvements to the program, including all the service releases and hotfixes that have been released until now. In addition to improvements, it may also include new features.
You can also use a service release for a new installation or an upgrade (from a previous version).
You can download it from the homepage.
New customers get it as a DVD. Serviceplus customers get it on request.
In addition, they automatically get information about service releases.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015-1


Hotfix

A hotfix is an improvement to the program that will automatically be installed by Allplan Update.
The basis for the installation is a specific major release or service release.
Hotfixes are installed one after the other in the correct order, that is to say, first Hotfix 2015-1-1 and then Hotfix 2015-1-2.

Allplan automatically installs available hotfixes when it starts.

You can find more information on hotfixes in the following FAQ:
https://connect.allplan.com/en/faqid/20101203111503.html




Tip:

Install program updates as soon as they are available.

Question:
How can I work together on a project with a partner from another country?

Answer: Using Allplan 2019 and later, you can work on projects across countries. You can define projects in a country-specific manner. This means that a project gets the resources (for example, hatching, patterns, layers and so on) and reinforcement settings of a specific country. Depending on your license, you can install one or more additional country packages. For example, you can then create a project with resources and settings for Germany and another one with resources and settings for the UK. Requirements: Whether you can use country packages depends on the Allplan license. Only the ‘Cubed’ and ‘Exponential’ license types include country packages. These license types enable you to use as many country packages as you like. You can create and open projects with any country code. The ‘Lineared’ and ‘Squared’ license types only include one country package by default. This also applies to all conventional license types such as ‘Architecture’ and ‘Engineering’. In other words, you can only create and open projects with this country code. Installing country packages: When installing Allplan 2019 for the first time or upgrading from Allplan 2018 or earlier, you must explicitly install the additional country packages. A default installation onlyinstalls the country package of your country. If you want to use different country packages, you must do a custom installation. Only a custom installation allows you to select the country packages you want to install. You can do this whenever you want - be it the first installation or an upgrade or update. Doing a custom installation: Start Setup. Select Customfor the Setup type. When it comes to selecting Features, you can select the language packages you want to install. You can see a list of all Allplan languages included in your license. After this, you can select the countries. Select the country packages you want to install. Click ‘Next’ to confirm all other dialog boxes. Note:Please note that the more country packages you select, the longer the installation will take and the more hard disk space will be required. Using country packages in Allplan: You must define the country when you create a project. You cannot change the country later. Creating a new project: When creating a new project, you can select the county in country-specific templates. Select the country and the template you need. If you do not select a project template, you must select the required country in the next dialog box. In the project: The status bar shows the country set for a project. The units for length entries and reinforcement set in the Options are project-specific settings. These units are preset depending on the country selected. Important note: When checking out a project in a workgroup environment, you can choose which country-specific office standard you want to check out. Click in the ‘License Settings’ to see which countries are included in your license. There is a default country, which is usually the country entered in your license. Setup always installs the data for this default country in the STD and ETC folders. During installation, Setup creates a STD.??? folder and an ETC.??? folder for each additionalcountry package selected (??? stands for the country code). The office path and default path are always based on the country set for the project that is currently open. That is to say, when you open a project and save a favorite or library element in the office path or default path, these elements will only be available in projects with the same country settings. ProjectPilot is an exception; here, the office path and default path always refer to the STD and ETC folders.

Question:

How can I move NemSLock Server to a new server?



Answer:

Reinstalling NemSLock Server

• Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:
  ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

• Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
• When you opt for the “Custom” setup type, you can choose between the following program features:
  Console
  You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
  Server
  The actual license server.
  Logviewer
  This tool analyzes the log files of NemSLock Server.
  User List Generator
  You can use this tool to create the users for NemSLock Server from a text file or based on a server.
  By default, Setup installs all these features.
• If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).

Transferring the user administration from the old server (if users are available)

• You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
• Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
• After copying, start the license server service again. To do this, use the "startService.bat" program.

Returning the registered licenses

• Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
• Click "Stop server".
• Click "Modules".
• Click "Transfer license permanently".
• Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
• We will send you an email, confirming that we have received the licenses.
• You always have to return all licenses.
• After you have done this, they are only valid for two more days.

Registering the license(s) on the new server

• Open NemSLock 2006 Server Console on the new license server.
• Click "Modules" on the left.
• Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
• Click "Registration request (register.txt)".
• Click "Edit".
• Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
• Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.

If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

How to install licenses

• Open NemSLock 2006 Server Console.
• Click "Stop server" on the left.
• Click "Modules" on the left.
• Click ”Browse” to navigate to the registered license file.
• Click "Install license file".
• After this, you can start the server again by clicking "Start server".

Configuring the clients

• Now you need to change each client to the new license server.
• Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
• If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
• Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
• Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
• After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.

Notes:

• If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
• 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
• Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
• The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.

Question:

How can I remove NemSLock completely from a computer?



Answer:

Do the following:

1. Uninstall Softlock 2006 by clicking Start -> Control Panel -> Programs and Features.
   
3. 
   Select "Nemetschek SoftLock 2006" and then click "Uninstall/Change". Select "Remove" -> Next -> Yes.
   
4. Extract the "NSLFixer2006.zip" file attached and copy it to any folder on your computer. If your email provider or firewall software has blocked this file, you can also download it from our webdrive. Use this link:
   
   https://webdrive.allplan.com/index.php/s/4LrjrymoxESzC6p
   
   The tool "NSLFixer2006.exe" is under Allgemein/Nemslock
   
   (click on the right hand side next to file size on the three dots and chose 'herunterladen')
   
   
5. Start NSLFixer2006.exe by double-clicking it.
   Important note:
   If you are running Windows Vista or a newer operating system, click the program with the right mouse button and select "Run as administrator". Confirm the following message.
   
6. Create the key by clicking "Generate/Enter a key" (1).
   
7. 
   
8. Select the line to the right of "Generate/Enter a key" (2), "1F02E74917D3F6E7348C1F02E74917D35E2599A254864A233C549A25ADD2EDFD", for example, and press "Ctrl+C". Paste this key into an email and send it to "support.de@allplan.com".
   
9. We will send you another key. Please copy this key to the second line (3). If you need to restart the program, paste the key you created into the first line (see step 3, do not click "Generate/Enter a key" again!). Then click "Validate twin key" (4). After you have done this, you should see the following message: "System cleaned. Reinstall NemSLock".
   
10. Update your current Allplan version. Use the temporary license file ("psd" can be found in its file name). You can also find your current temporary licenses at www.connect.allplan.com. Go to "Profile -> License administration".
    Students should use the Allplan Setup program which they can download from Allplan Campus (http://www.allplan-campus.com -> log on -> select "Software" at the top -> download Allplan). Use the trial license provided by Setup.

After this, request a new license by sending a new registration request (Services application -> Utilities -> License -> License Manager). Select the license entry for your seat and click "Request license".
If you work with a license server, reconnect the client with the server.

Question:

How to install and run NemSLock Server?



Answer:

Before installing, check whether the package you received includes the following items:

• Temporary licenses for NemSLock Server, e.g. 1234567a_001_psd.nslsrv
• Temporary licenses for clients, e.g. 1234567a_001_psd_client.nslock

How to install NemSLock Server

• Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

• Select one of the temporary license files for NemSLock Server. These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
• When you opt for the “Custom” setup type, you can choose between the following program features:
  Console
  You can use this program to administer NemSLock Server. You can also install the console on more workstations so that you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
  Server
  The actual license server.
  Logviewer
  This tool analyzes the log files of NemSLock Server.
  

By default, Setup installs all these features.
If you have several temporary licenses for NemSLock Server, use the server console to install the remaining licenses after the installation. The procedure is described in the section "How to install licenses".


How to register licenses

• Open NemSLock 2006 Server Console by clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
• Click "Modules" on the left.
• Select the seat you want to register. If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.
• Click the "Registration request (register.txt)" button.
• Click "Edit".
• You must fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
• Click "Create registration request". Windows Explorer opens and shows the register.txt file. If this window is closed, you can find this file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is:
  C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License
• Now you can use all the options provided by Windows Explorer to copy the registration file to a computer with Internet access on the network. Alternatively, you can also use an USB stick. You can then email this file to us.
• Send the email with the registration request to register@nemetschek.de

How to install licenses

• Open NemSLock 2006 Server Console.
• Click "Stop server" on the left.
• Click "Modules" on the left.
• Click "Browse" to navigate to the registered license file.
• Click "Install license file".
• After this, you can start the server again by clicking "Start server".

How to set up users (optional)

• predefined user ALLis created automatically. If there is no other user, each user is given the privileges of the user ALL. By default, this user can use all licenses but cannot check out any licenses. By double-clicking the user, you can change the user's privileges.
• predefined user ALLallows all users to use licenses. In order to do this, the users must be able to access the server. You do not need to create individual user profiles until you want to assign specific rights to individual users or limit access to selected users. predefined user ALL. If you want to work only with individual users, you should deactivate the predefined user ALL by revoking the user's right to use licenses.
• predefined user ALL has administrator privileges unless another user is created and appointed as the administrator. As soon as you have appointed an administrator, ALL no longer has administrator privileges.
• You can enter users in the “Users.mcf” file. predefined user ALL has administrator privileges again. In addition, each user can once again administer the license server using the console.
• The administrator user is not a special user. If there are several administrator users, only one administrator user can start the console for this license server at any one time.
• If you are setting up users without giving administrator privileges to anyone, the program will ask you whether you want to appoint yourself as the administrator.

You can also specify a domain (user authentication for Windows server). However, this is not mandatory. If you do not specify a domain, the program uses the Windows user name for each user.

The program writes the user accounts and the associated access rights as ASCII text to the users.mcf file.

You can find this file in the \Programs folder of the NemSLock Server installation. You cannot rename, delete or move this file. If the program can no longer connect to this file, you must exit NemSLock Server, restart it and enter all users again from scratch. predefined user ALLis retained.

Note:
Experienced administrators can use the PowerShell script NemGenUsers.ps1. This file is in the \Programs folder of the NemSLock Server installation or you can find it as an FAQ in Allplan Connect:

connect.allplan.com/en/faqid/20120907161911.html



How to install and configure clients

• Use one of the nslock license files you received to install the clients. Do not use the trial license or the license server license. It is irrelevant which of the client licenses you use, as the actual license will come from the license server later.
• You do not need to register the clients.
• When switching from Hardlock to NemSLock (server), you need to update the client using a nslock license file.

After having installed the client, you need to switch to the license server:

• Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
• If the license server window is not visible, select "Configure NemSLock Server" at the bottom. Lock this window. All you need to do is click the drawing pin icon.
• Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
• Now the user can select one of the seats provided.
• After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.
• Click "Close" to complete the configuration. Now you can start Allplan.

Notes:

• If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
• 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
• Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
• The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.

Question:

How can I switch Allplan from German to English?



Answer:

Allplan 2018 is the first version to include English in the license by default.
This means that by installing Allplan 2018, you automatically install the English version too.
As a result, you can switch languages using the Services application.

Important! This switch only applies to the program itself.
The content of the defaults (standards and country-specific content) does not change and is still in German.

Before starting Allplan, you can select the language using the Services application.
To do this, select Configuration -> Language. ‘Current setting’ shows the language currently selected.
Select the required language in the area at the bottom, that is, English.
A German default license only includes German and English.





Allplan now starts in English.



Note:

If English is not included in the Services application, you can install this language (or other languages you purchased) at any time.

All you need to do is download the current installation package of the version you use. You can find this package at www.connect.allplan.com

During installation, select Update installationand Use active license.

Select Customfor the Setup type.

When it comes to selecting Features, select the required language(s) in the ‘Language packages’ area.
This area lists the languages included in your license.
Do not change the other settings and click ‘Next’ to confirm the following dialog boxes.




After installation, start the Services application-> Configuration -> Language. Select the required language.