How can I work from home with Allplan without a direct LAN connection to a common file storage folder?
1. Working from home with direct access to the central data
If you want to work together on projects, you can use Allplan Share, Allplan’s cloud solution, to work with Allplan without a LAN connection to the central file storage folder. This is only possible if Allplan is installed as a standalone version on a computer without access to a central file storage folder; otherwise, Allplan does not start. If the computer is part of a workgroup installation, the computer must be checked out and used outside the LAN (like a standalone workstation). Data access is via cloud services.
This is only possible if you use Allplan Share for cloud storage.
Working with Allplan Share is just as simple as working at a standalone workstation. You and several other users can access and edit a project at the same time.
To get more information on Allplan Share, use the following link or contact your sales partner:
You can also find further information on Allplan Connect; use the following link:
VPN is not useful for common project storage.
Allplan exchanges many files with the data server. VPN uses advanced encryption, which considerably slows down data transfer.
A connection via VPN is not approved for Allplan because data might get damaged even if the connection is interrupted only briefly. In addition, working over the internet is extremely slow if the internet connection is not fast enough (at least 100 Mbit).
Allplan does not support a VPN connection with IPv6; Allplan detects only IPv4.
Make sure that the VPN connection does not switch to sleep mode.
Please note that we cannot provide support for this constellation.
2. Working from home without access to the central file storage (working locally):
2.1 Allplan with workgroup manager:
If workgroup manager is included in your license, you can check out a computer or laptop with projects from the workgroup environment. You can then work from home without access to the server. The projects on the computer or laptop that is checked out are locked for the CAD users on the network. These users see the comment you entered when you checked out the computer.
You can find instructions at
When you use a license server, you can get the license via a VPN connection or borrow the license beforehand:
2.2 Allplan without workgroup manager:
Using the office computer
If you have neither workgroup manager nor network access, you must uninstall Allplan and install it again by specifying the local paths. To work with a project, you must back it up and then import it to the local installation.
Using a new (private) computer
If you want to use a new computer to work from home, you must return the license at the office computer and then use this license to install Allplan on the new computer.
We recommend that you do not mix data from the office computer and the private computer. Merging data later involves considerable time and effort.
Use the following link to find out how to transfer projects:
I purchased the license server. How can I install and configure the license server?
Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.
Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.
To install the license server, download the software for the license server from Allplan Connect
or from our FTP server:
The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.
You can activate a license in online mode only if you have ...
- Internet access
- a Product Key
- a license server license; you cannot use other licenses with the license server.
Installing the license server
- You must install the license server on a 64-bit Windows system.
- Start License Server Setup on the computer you want to use as the license server.
- Click Install.
- Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
- If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
- Afterwards, start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.
Enter Localhost:22350in the address bar of your browser.
- Select Configuration -> Server -> Access server in the Network server area and click Activate.
- Click Apply.
Configuring the license server (optional)
You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.
- CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.
- Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
- Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.
After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.
CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.
Installing and configuring clients
Note for Version 2016: Install at least Allplan 2016-1-4 on the clients.
The license server license will be detected automatically on the network.
Install Allplan on the clients. When you are prompted to select the license file, click Use active license. Follow the installation instructions.
- You do not need to activatethe clients.
Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.
After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto configure license selection.
Services application -> Utilities -> License settings
- License activation: this area is not relevant to clients taking their license from the license server.
- License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
- Start as a viewer: click this button if you want to start Allplan as a viewer.
You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.
Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.
Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.
You can find detailed information on the license server in the License Settings help (F1 key).
Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.
If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.
- Why can't I create elements?
- Why can't I move a drawing?
- Why are elements not created correctly?
- Why does the program crash when I import a DXF file from the land registry office?
- Why is the outline of a circumscribed area not detected correctly?
- Why can't I calculate shadows?
- Why are elements not displayed correctly in animation?
- Why are parts of dimension text missing?
- Why do the contents of the screen suddenly rotate?
- Why can't I get a preview when I move or copy elements?
- Why are areas not calculated correctly?
Finding the reason for these problems:
Check whether an offset is set in the project settings (File -> New Project, Open Project-> select the project and open the shortcut menu -> Properties; Allplan 2009 and earlier: Tools -> Options ->Advanced Draft -> Settings). If there are offset coordinates, clear the check box.
Select Tools -> Measure(->)Coordinates.
Click in the middle of the drawing in plan view.
If there are very large values (for example, x/y/z greater than 5000 m), you have found the reason for these problems.
The system has problems calculating and displaying data with very large coordinates. The more data you have with very large coordinates, the greater this effect.
- Click Tools -> Options... -> Desktop environment -> Generaland select Optimize working with large coordinates(Allplan 2009 and earlier: Tools -> Options -> Global Options -> Miscellaneous tab -> Optimize working with large coordinates). After this you must restart Allplan. Otherwise, this setting has no effect.
This is a user setting you must define separately for each user.
- Usually, the best solution is to move the data towards the Allplan origin. Use the "Move" tool. When Allplan prompts you to specify the target point ("To point"), select Global point in the dialog line. You can find detailed information in the help for Allplan. Look for the Global pointtopic.
If the data are still not displayed correctly, do the following:
Exit Allplan -> Services application-> Service -> Hotline Tools-> cleanup -> start Allplan.
I just installed an upgrade. How can I convert all the projects at once?
Back up all the projects beforehand!
Do the following:
- Exit Allplan on all workstations.
- Only when working with Workgroup Manager:
Log in as the Allplan administrator (sysadm).
- Start the Services application.
- Only when working with Workgroup Manager:
Make sure all the computers where projects are located are up and running.
To check this, select:
Services application -> Workgroup Manager -> Information -> Display Project List(the second column displays the computer where the project is located).
- Go to the computer where you want to convert the data and set the drawing file size to the maximum value:
Services application->Service ->Hotline Tools->docsize ->512 (or 1024, if available) ->OK
After data conversion, you can set the drawing file size back to the initial value.
- Start converting the data (use the computer where you have changed the drawing file size):
Services application ->Service ->Hotline Tools -> datwaprjs: convert data of all projects
If you reply "Yes" at the following two prompts, the program will convert the data of all projects.
The time it takes to convert the data depends on various factors:
- Number of projects
- Size of each project
- Performance of the computer converting the data
- Network performance
It is possible to start data conversion from several workstations at the same time.
A new computer is to replace the existing one.
How can I transfer the existing data and settings of the existing Allplan installation to the new computer?
Please note that this solution only works with stand-alone versions.
Install the same version of Allplan on the new computer and transfer the data as follows:
1st - transferring the data:
Transfer the following folders from the old computer to the new one:
Project folder (PRJ)
Office standard folder (STD) and
User folder (USR)
You can determine the path to these folders on both the new computer and the old computer as follows:
Services application->Service->Hotline Tools->Showcfg: shows system variables ->OK
You can find the paths to the folders after PRJ, STD and USR.
2nd - transferring the toolbar configuration:
Export the configurations from the old computer by clicking View -> Toolbars -> Customize... -> Export...
You can then import the configurations to the new computer by clicking View -> Toolbars -> Customize... -> Import...
Suddenly, one of the following error messages pops up: "This license is no longer available", "CmActLicense runtime system is not installed!" or "NemAll_DataResource20.dll: Start Error 102". After this, Allplan does not start anymore. How can I solve this problem?
The local Windows service, which is used by licensing, is not running correctly.
If communication with the local Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans.
You can find this folders in the following path:
C:\Program files (X86)\Codemeter
Then restart the service:
Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.
CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.
Follow this link to find out how to configure the virus scanner in conjunction with real-time scanning. Exclude all Allplan folders with their subfolders from virus scans. You can display the paths to the Allplan folders in the Services application window.
How to update the license server and the licenses?
Allplan 2016: Before you do anything, make sure Allplan 2016-1-4 or later is running on all clients.
Allplan 2017 and higher: Check the version of the license server as described below and update the licenses.
1. Updating the license server
Check the version of your installed license server on the server. Starting with the license server version 2016-1-4, the detailed version status (Build-ID) is displayed directly in the lower left corner of the License Settings program.
The latest version 1.1196.xxx.xxx should be displayed here. If an older Build ID is displayed, then you still have an older license server in use. In any case, please update your license server. Download the software for the license server from Allplan Connect - license server version 2021 or from the following link.
The package is in the folder
Start the new License Server Setup on the server or computer you use as the license server. Right-click the *.exe file and select 'Run as administrator' on the shortcut menu.
- Click Install.
- Click Exit.
If you have not yet installed the license server or if you have not switched to Allplan 2016 or higer until now, you can find detailed step-by-step instructions at
2. Updating the licenses
Update the licenses at the license server as follows:
- Start the License Settingsprogram on the server.
- Click License activationon the left. Then click the license you want to update so that this license is highlighted in blue.
- As you can see, the 'Update license' function is now available.
- Click Update license.
- If your license includes configurations for several seats, you must update each license separately.
Note: When updating the license it can be that you will receive a higher version of the license as the version of Allplan you are using. The license is downward comatible and can be used until Allplan 2016.
Allplan from version 2011
Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.
General graphics card requirements for Allplan
To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.
For more information on graphics card specifications, go to:
Professional graphics cards versus Consumer-Level cards
Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.
Example: comparison of graphics cards
Professional graphics cards / workstation
Professional graphics cards versus Consumer-Level cards
Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:
- Extensive application tests and certifications with CAD providers
- Optimized and advanced support for API as well as further developments
- Longer product life cycles and availability
- Direct product support
- Longer warranty period
Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.
For more information on certified graphics cards, go to:
There are four different categories and areas:
|Graphics card||Application||Quality tests||Status|
|Gaming graphics cards||3D Games||Tested / not tested||Not recommended|
|Professional graphics cards||3D basis||Certified and recommended||End of life|
|Professional graphics cards||3D performance||Certified and recommended||End of life|
|Professional graphics cards||3D high performance||Certified and recommended||End of life|
Recommended graphics cards for laptops (Windows)
For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.
Graphics cards drivers for Apple Macintosh
Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.
Notes for Allplan and Macintosh:
- There is no provision for a direct installation under Macintosh.
- Access to Windows must be straight from the Boot Camp installation.
- For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.
We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.
Installing graphics cards drivers (Windows)
Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.
Graphics card drivers for laptops (Windows)
In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.
How can I update cross-section catalogs or install country-specific cross-section catalogs in Allplan 2011 and later?
To install and save cross-section catalogs in Allplan 2011 and later, select Tools -> Defaults -> Cross-Section Catalogs. A dialog box opens. You can find a folder symbol and a disk symbol at bottom left.
To install cross-section catalogs, use the folder symbol. Another dialog opens, where you can select the cross-section catalog file you want to install. Select the file to be installed and click "Open" to confirm. This installs the corresponding cross-section catalog, which you can now use in Allplan.
To install country-specific cross-section catalogs, select the "Ing" folder, which was created when you installed Allplan. You can find it in the Allplan installation path (e.g., c:\Nemetschek\Allplan 201x\New\Ing - more information on the Allplan installation path is provided below in the "Notes" section).
This folder includes the country-specify cross-section catalog files.
To save a custom cross-section catalog, use the disk symbol. Another dialog opens, where you can select any folder to save the cross-section catalogs currently used in Allplan.
To update cross-section catalogs, you may need administrator privileges. If necessary, log on as an administrator before you start the update.
To use the cross-section catalogs for a specific project only, set the path settings for the cross-section catalogs of this project to project before you install the cross-section catalogs. In Allplan, open the "File" menu and select "Open Project..." Click the corresponding project with the right mouse button. Select "Properties". A dialog box opens. In the "Path settings" area, set the "Bar and mesh cross-section catalogs" to "Project".
To determine the path where Allplan is installed, use the Services application and select Service -> Hotline Tools-> showcfg. The Services application window shows the path of the Allplan installation folder.
The following abbreviations are used for the country-specific cross-section catalogs in the file names (axyzqusr.txt):
tch Czech Republic
Printing with Windows printer drivers is only possible in a restricted way or not possible at all.
Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.
Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.
If you can print the test page but you still cannot print from Allplan -> step 2.
Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK
If the problem still occurs -> step 3
Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.
Now it should be possible to print without any problem.
You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.
Hewlett Packard: http://www.hp.com