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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 23.10.2020
 

Problem:

Printing with Windows printer drivers is only possible in a restricted way or not possible at all.



Solution:

Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.

Step 1

Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.

If you can print the test page but you still cannot print from Allplan -> step 2.

Step 2

Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK

If the problem still occurs -> step 3

Step 3

Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.

Now it should be possible to print without any problem.



Note:

You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.

Hewlett Packard: http://www.hp.com
Epson: http://www.epson.de
Océ: http://www.oce.de
Canon: http://www.canon.de
Brother: http://www.brother.de
Lexmark: http://www.lexmark.de

Download PDF  FAQ_EN_Resetting_Windows_printer_drivers_in_Allplan....
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 29.12.2020
 

Question:

I want to run Allplan on a terminal server. Can I use any other terminal server than Citrix?



Answer:

Microsoft terminal server or Horizon is not approved for Allplan.
In addition, running Allplan on a terminal server requires an Allplan license server for managing the Allplan licenses.
If you have only used stand-alone licenses until now, you must purchase the additional ‘license server’ option. Should you have any questions, please contact your sales partner.


VM Ware (Horizon) or RDP is not approved for Allplan. This means that you do not get any support for this constellation.
You may not have any problems with the current Allplan version. However, future developments will not take RDP or VM Ware into account. Consequently, this functionality may be limited or not available at all in future Allplan versions.

Citrix is the only terminal server that is approved for Allplan.
You can find information at
https://www.allplan.com/de/system/systemvoraussetzungen/


Download PDF  FAQ_EN_Allplan_on_a_terminal_server.pdf
Version:  Allplan 2017  | Last modified: 09.10.2017
 

Information:

This document provides further information on installing Allplan 2017.

Backing up and archiving data:

We strongly recommend that you back up and archive all your data before you upgrade to Allplan 2017.


How to install:


You can find detailed instructions on how to install Allplan 2017 in the following places:

- After you have downloaded Allplan 2017, you can find the install.chm file in the Helpfiles\English folder.
- You can find the install.chm file on the Allplan 2017 DVD in the following folder: <DVD>:\programs\x64\Allplan\Helpfiles\English.

Please read these instructions before you install Allplan 2017.

Some notes on installing Allplan 2017

If you want to switch from Allplan 2014/2015/2016 to Allplan 2017, you can choose between three installation options. We recommend using the second option: first-time installation and copy data from Allplan 2014/2015/2016.

1. First-time installation

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). Setup does transfer neither data nor settings to the new installation.

If you want to transfer data later, you have the following options:

You can uninstall Allplan 2017 and then upgrade from Allplan 2014/2015/2016.
You can integrate the data manually (requires administrative knowledge).

2. First-time installation and copy data from Allplan 2014/2015/2016

This option installs Allplan 2017 to a new folder without affecting any other Allplan installation (2016 or earlier). You can configure the program to automatically copy the office standard (\std), projects (\prj) and user data (\usr) from Allplan 2014/2015/2016 to the new installations folder.
This duplicates the data: you can use all projects, defaults and resources both in Allplan 2016 and in Allplan 2014/2015/2016. This way, you can test the new version without losing your &apos;old&apos; Allplan version.
Bear in mind, though, that you should not mix data from different versions, as merging data later involves considerable time and effort.

2a. Continue with first-time installation and copy data from version

This option is available when you have already installed <Product_Version> and copied the data to a different computer that accesses the same data server. As a result, the data have already been transferred.

3. Upgrade and transfer data from Allplan 2014/2015/2016

This option installs Allplan 2017 to an existing folder, converting Allplan 2014/2015/2016 to Allplan 2017 and transferring all important settings. Afterwards, you can no longer work with Allplan 2014/2015/2016.
This does nor affect earlier Allplan versions (Allplan 2013 or earlier).



Installing on a network:

  • If you work in a network environment (one common central file storage folder), you must upgrade all workstations to Allplan 2017. Therefore, make sure you can upgrade all workstations (deadline for Serviceplus agreement: July 1, 2016) beforeyou start installing.
  • During the upgrade, Allplan 2014/2015/2016 must not be running on any workstation.
  • When installing with Workgroup Manager, make sure all workstations are checked in before you start upgrading.



Converting data:

IBD 2017

IBD 2017 is expected to be released with the Allplan 2017-0-1 Hotfix at the end of July 2016.
https://connect.allplan.com/en/faqid/20160707142752.html


Download PDF  FAQ_EN_Hotletter_2017.pdf
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 08.05.2019
 

Question:

I would like to run the program on a different computer. How can I transfer the NemSLock license?



Information:

You can use the "Export/import - license transfer" tool to transfer an Allplan license temporarily from the registered computer to a different computer (a laptop, for example).
Licenses are always transferred between two specific computers. When you export the license from the source computer, you need to precisely specify the destination computer to which the license is to be transferred. A registered, running Allplan version must be installed on the source computer. At least a trial version of Allplan must be installed on the destination computer. Whether this trial version is still valid or has already expired is irrelevant.



Note:

The license should notbe transferred temporarily when you have bought a new computer and you want to run the program permanently on this new computer. The temporary license transfer is limited to 30 days. For more information please consult the online Help.


Answer:

Open the Services application -> Utilities -> License -> License Manager (NemSLock).

Select theExport/import - license transfertool.

You can choose between a transfer that is "Directly on the network" and one that is "Indirectly by transfer file". The direct transfer requires that the source computer and the destination computer are connected via a network. As opposed to the indirect transfer, you can also exchange licenses when you opt for the direct transfer.


A. Transferring the license directly

Preparing the destination computer for the license import

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import licenseoption.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Using the source computer to export the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Export license option. Enter the computer name or IP address of the destination computer. For the time limit, specify after how many days the license file is to be available at the source computer again. This will happen automatically as soon as this period expires.
  5. Click Finish.


Returning the license file to the source computer before the time limit expires

Source computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import license option. The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Return license option. The "Return License" dialog box appears.
  5. Enter the name or IP address of the computer to which you want to return the license and click Return. A message appears announcing that the license has been exported to the destination computer.
  6. At each computer, clickOKto confirm.



B. Exchanging licenses while online

Specify which computer is to be the master and which computer is to have a subordinate role (slave).

Preparing the slave for the license exchange

  1. At one of the two computers, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Select the "Nemetschek Softlock License Manager" tab. Click the Export/import - license transfericon at the top.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses -> Slave.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.



Exchanging license using the master

  1. Using the other computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses-> Master. Enter the computer name or IP address of the slave. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  5. Click Finish.


Returning the exchanged licenses before the time limit expires

  1. Using the slave, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Reverse license exchange -> Slave -> Reception.
  5. Using the master, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  6. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  7. Select Directly on the network.
  8. Select Reverse license exchange -> Master. Check whether the proposed computer name or IP address of the slave is correct.
  9. Click Reverse.



C. Exchanging licenses while offline


Creating computer ID files for the source and destination computers

First you need to create two computer-specific ID files: one for the source computer and one for the destination computer. These files are valid until you change the hardware of the corresponding computer. If the hardware changes (adding a hard disk or a DVD/CD drive, for example), you need to create a new computer ID file.

To create a computer-specific ID file:

  1. Start the Nemetschek License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top and select Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select Create computer ID file.
  4. Click Browse...and specify the path where you want to save the computer ID file.
  5. Click Finish.


Note:

The folder you select must exist. The computer-specific COMPUTERNAME.nslid file is created in this folder.
If the source computer and the destination computer are connected on the network, you can specify the source and destination paths over the network without having to use storage media or email attachments.

Exporting the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Export license option. The Import Computer IDdialog box is displayed.
  4. To export the license for a specific destination computer, do the following: Click Browse..., and select the computer ID file of the destination computer (name_of_destination_computer.nslid) and clickOpen. Click Next.
  5. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  6. Click Create License Transfer Fileand clickOKto confirm. A file (name_of_destination_computer_date_time.NslTransfer) is created for the destination computer.


As soon as you have exported the license, Allplan no longer starts on the source computer.

Importing the license file into the destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "License Transfer" dialog box is displayed.
  3. Select the (Re-)Import license option. Click Browse....and select the license file you want to import. Click Open.
  4. Click Import and clickOKto confirm.



Note:

Each license file can be imported just once. For this reason, the file name is preceded by the word "used_" after the import.

Returning the license file to the source computer before the time limit expires

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Return license option.
  4. Click Browse...and select the path where you want to save the license file returned. Then click OKto confirm.
  5. Click Return and clickOKto confirm.
  6. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  7. Select the "Nemetschek Softlock License Manager" tab. Click License transfer -> Offline license transfer. The "Offline License Transfer" dialog box is displayed.
  8. Select the (Re-)Import license option.
  9. Click Browse...and select the corresponding license file. Then click Open.
  10. Click Import and clickOKto confirm.
Download PDF  FAQ_EN_Transferring_NemSLock_licenses_temporarily_(i...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 23.09.2019
 

Question:
I purchased a new license and received a Product Key for Allplan. However, I work with an earlier Allplan version. How can I install and license Allplan 2015 or an earlier version despite the new license?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use Softlock (NemSLock) or hardlocks with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

For licensing earlier versions, you require the Client ID and CD Key. You can find this information in the delivery note or invoice. Instead of a temporary license, use the appropriate trial license to install Allplan 2015 or an earlier version. Then generate a registration request to license and activate the modules you purchased.

Note:
If you use a license server for which you purchased an additional license, please read the separate document or contact support.de@allplan.com. We will show you how to add the new license to the license server.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Allplan Connect:
https://connect.allplan.com/de/support/downloads.html


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Request a license registered for your computer
The trial license is valid for 30 days. It is not personalized.
Consequently, you have to enter your personal data manually when generating the registration request.
You can find the required Client ID and CD Key in the delivery note or invoice.

To generate a registration request, do the following:

Open the License Manager (Service application -> Utilities- > License -> License Manager).
Select the license entry for your seat and click 'Request license'. Please follow the instructions displayed on screen.

Note: Editing customer details requires administrator privileges. The system will issue an appropriate message. Close NemSLock License Manager and start the Services application again. To do this, click the Services desktop icon with the right mouse button and select 'Run as administrator' on the shortcut menu.


Enter the necessary details:
The Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF).

For the Client ID, enter your customer number. You can find your customer number in the letteror delivery notethat came with Allplan.
For the CD Key, enter your CD Key, which you can also find in the letter or delivery note. Make sure you use small letters and capital letters accordingly.

Note:You can find the Client ID and CD Key at top left in the delivery note. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.


Fill out all the fields. Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.
Click Next >

For the seat, change the number 94 to the license you purchased, for example, 02, 03 or 04.
Specify how to send the registration file and click Next >.

Start email program ...
The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

Save the registration file ...
The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

In addition, you can see the data that were written to the registration file.

  1. Click Finish.
  2. Click Close to exit NemSLock License Manager.

You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read.


3. Installing the license file
Shortly after we received the registration request, we will send you the final license file to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license by double-clicking the license file ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" and then "Browse..." to select the license.
    Click "Finish" to complete the installation process.
  • Your registered license is displayed in the License Manager. Clear the check box for the trial license (for example, seat 94 or 98). Make sure your registered license is the only license that is selected.




Download PDF  FAQ_EN_Installing_an_earlier_version_with_NemSLock_i...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 08.05.2019
 

Question:

I have installed Allplan using the temporary Softlock license ("customer#_seat_psd.nslock") and "Trial" is displayed for its status in the License Manager.
How can I register this license?



Answer:

You use License Manager to create a registration request and send it by email to register@nemetschek.de.
In response, you get a final license file. Installing this license removes the lime limit.
Below is a description of the necessary steps.



Notes:

  • Using the temporary license, you can start Allplan as a trial version. You can work with Allplan without any restrictions for 30 days.
    After expiration of this period, Allplan starts as a viewer only. However, you can still request and install the final license.
  • When running Windows Vista, start Nemetschek License Manager as the administrator:
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    Click "License Manager" with the right mouse button and choose "Run as administrator" on the shortcut menu.




How to proceed:

1. Request a license registered for your computer

  1. On the Windows taskbar, click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager(or Services application -> Utilities -> License -> License Manager (NemSLock)).

    When running Windows Vista, start License Manager as the system administrator: click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager.
    Click License Managerwith the right mouse button. On the shortcut menu, click Run as administrator.
  2. Select the seat you want to register so that it is highlighted in blue.

    Note:You can only register seats you have purchased. If you can see only seats with numbers between 90 and 99 (= trial licenses for temporary use), you first need to install the personal license for temporary use.
  3. Click License requestat top left.

    The License Request Wizardstarts. The Welcome to the license request wizarddialog box provides information on the steps that follow.
  4. Click Next >.
    The Customer detailsdialog box opens.

    Note: Editing customer details requires administrator privileges. If you do not have these privileges, you will see a corresponding message. Cancel NemSLock License Manager and start again by selecting the Run as administrator option on the shortcut menu.
  5. Enter the necessary details:

    - If the Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F&apos;s (FFFFFFFF), you selected the Trial license for temporary useoption when you installed Allplan.
    In this case, install the personal license for temporary use before you create the registration request.

    - If Client IDand CD Keydo not match the numbers printed on your delivery note (for example, typing errors, small letters and capital letters mixed up), you can enter Client ID and CD Key manually.

    - Fill out all the fields.

    Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.

    Note:Check the entries for Client ID(customer number) and CD Key , making sure these numbers are the same as those printed on the delivery note you received from Allplan. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.

    Tip: You can also find these numbers in the personal license file for temporary use (*_psd.nslock). Open the license file in an editor and scroll down to the end of the file. You can then copy the license codes displayed after CUSTOMERand CDKEYto the Clipboard and paste them into the appropriate boxes.
  6. Click Next >.
  7. Select the Program, Versionand Seatand click Next >.

    Note: If the Client IDis invalid (for example, when you use a trial license) you cannot confirm the dialog box by clicking OK. Instead, you will see a corresponding message.
  8. Specify how to send the registration file and click Next >.

    Start email program ...
    The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

    Save the registration file ...
    The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

    In addition, you can see the data that were written to the registration file.
  9. Click Finish.
  10. Click Close to exit NemSLock License Manager.


You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read. If you have any questions or need more information, please contact Allplan directly.



2. Install the license file

Shortly after you sent the registration request to &apos;register@nemetschek.de&apos; as described in step 1, the final license file will be sent to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license file by double-clicking it ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" at top left in Nemetschek SoftLock License Manager and select the license by clicking "Browse...".
    Click "Finish" to complete the installation process.


Note:

Do not use the same computer to register several license files for different seats. This would connect the seats. You cannot separate the seats again without the help of technical support.

Download PDF  FAQ_EN_Nemetschek_Softlock_-_first_steps.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 23.09.2019
 

Question:

I purchased a new license and received a Product Key for Allplan. However, I use earlier Allplan versions with NemSLock server in my office. How can I install Allplan 2015 or an earlier version despite the new license? How can I activate the license on NemSLock server?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use NemSLock server with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Downloading from Allplan Connect:
https://connect.allplan.com/de/support/downloads.html

FTP server:
Copy this link and paste it into the address bar of Windows Explorer. Then press ENTER.
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de
This opens the folder on our FTP server.

Go to /download/Allplan/2015/CD (choose the path in accordance with the version you need) and select the appropriate file. Then click Edit -> Copy (Ctrl+C).
Switch to a folder on your computer and select Edit -> Paste (Ctrl+V).
Extract the ZIP file. Right-click the EXE file and select "Run as administrator".
Deactivate the virus scanner during installation.


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Use NemSLock server to request a registered license for the new seat

If you have not used a license server until now, install the license server using the trial license for NemSLock Server.

Installing NemSLock Server

  • Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

  • The trial license is also on the FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/Allplan 2015 Nemslock Server Trial.nslsrv

  • Select the trial license file for NemSLock Server. This license is valid for 30 days, but it includes only seat. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below).
  • Select the full installation.
  • If the service does not start automatically after Setup, select Control Panel -> Administrative Tools -> Services and start the Nemslock Server 2006 service.



Registering licenses

  • Open NemSLock 2006 Server Consoleby clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Switch to Moduleson the left.
  • Select one of your seats.
  • Click the Registration request (register.txt)button.
  • Click Edit.
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OKto confirm.
  • Click Create registration request. Windows Explorer opens and shows the register.txt file.
    If you have closed Windows Explorer, you can find the file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is
    C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License.
  • Use an editor to open the new register.txt file.

You can find the entry for your seat in line @23@seat:. Change it and enter your new seat number instead. For example, if you purchased seat 08, change the entry to @23@seat: 08. Save the file.

  • You can now use all the options provided by Windows Explorer to copy the registration file to a computer with Internet connection. You can do this on the network or you can use a USB stick. You can then email the file to us.
  • Send the email with the registration request to register@nemetschek.de.
  • You will promptly receive your registered license for the new seat.



Installing licenses
Exit Allplan on all workstations.

  • Open NemSLock 2006 Server Console.
  • Click Stop serveron the left.
  • Switch to Moduleson the left.
  • Click Browse and select the registered license file.
  • Click Install license file.
  • After this, you can start the server again by clicking Start server.



Note:

If you purchased several new licenses, you have to generate and send a separate registration request for each seat. Just repeat the steps described above. You will then receive a registered license file for each seat. You must install each file.

Download PDF  FAQ_EN_Installing_an_earlier_version_with_NemSLock_s...
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