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Version:  Allplan 2021  | Last modified: 17.06.2021 11:24
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Information:

This document provides additional information on installing Allplan 2021.

Data backup/archiving:

We strongly recommend that you perform a complete data backup and archive this data before you upgrade to Allplan 2021!


Installation Instructions:


Detailed installation instructions can be found in the following places:

- If you have downloaded and unpacked Allplan 2021, you will find the file install.chm in the folder C:\Users\Public\Documents\Allplan 2021\HelpFiles\English


Please read these before installing Allplan 2021.

System requirements Allplan 2021

https://connect.allplan.com/de/faqid/20200930085615.html

Licenses when upgrading to Allplan 2021

https://connect.allplan.com/en/faqid/20200821110044.html


Extract from the installation instructions (see above)

If you want to switch from Allplan 2018/2019/2020 to Allplan 2021, you have three basic installation options.

1. New installation

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. No data and settings are transferred to the new installation.

The following options are available for transferring data later:

Uninstall Allplan 2021 and then upgrade Allplan 2018/2019/2020.
Integrating the data by hand (administrator knowledge required).

2. New installation with data copy from version

Allplan 2021 is installed in a new folder. Any existing installations of Allplan (2020 or older) are not affected. The office standard (\std), projects (\prj) and user data (\usr) can be automatically copied from an existing version 2018/2019/2020 to the new installation folder.
In this way, you can create a duplicate dataset if necessary: all projects, standards and resources can be used in both Allplan 2021 and 2018/2019/2020. This allows you to test the transition to the new version in real life, while the existing Allplan installation remains fully functional.
Note, however, that this method of working should avoid parallel processing of data in both installations, as the subsequent merging is time-consuming.

2a. Continuation of new installation with data copy from version

This option is available if a new installation with data copy has already been performed on another computer accessing the same data server and therefore the data has already been transferred.

3. Upgrade with data transfer from version 2018/2019/2020

Allplan 2021 is installed in an existing folder. The existing installation of Allplan 2018/2019/2020 is converted to Allplan 2021 and all important settings are transferred (see also Limitations for Data Transfer). Allplan 2018/2019/2020 is then no longer available.
Any existing installations older than Allplan 2018 are not affected.


Network Installations:

For network installations (shared 'central file storage folder'), only one main release version can be used - all workstations must be brought to Allplan 2021. Before starting the installation, make sure that all workstations have upgrade authorization. A mixed installation of different main versions is not technically approved. Complications that may arise are not covered by the maintenance contracts.

During the upgrade, no workstation may be running any version 2020, 2019 or 2018.

In case of an installation with Workgroupmanager all workstations must be checked in during the upgrade.




Data Conversion:

Data from older Allplan versions must be converted to version 2021. This happens automatically for projects opened in Allplan 2021. For instructions on how to convert all projects at once, click here:

https://connect.allplan.com/de/faqid/20090408124904.html

Download PDF  FAQ_EN_Hotletter_2021.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 17.06.2021 11:11
4 user(s) found this FAQ helpful

Question:

I purchased the license server. How can I install and configure the license server?



Answer:

Allplan is using since version 2016 a new protection system. Licensing is based on CodeMeter by Wibu Systems AG since then. You can no longer use NemSLock Server with Allplan 2016 and higher.

Allplan requires a Product Key. Using this key, you can activate your license online. The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.
You can find your Product Key in Allplan Connect. Go to http://connect.allplan.com/license
Note: The license is downwards compatible til version Allplan 2016-1-4 even if a higher version is displayed.



To install the license server, download the software for the license server from Allplan Connect


The Wibu license server is part of the CodeMeter driver, which is installed along with Allplan. If you have already installed Allplan on the license server, you do not have to install additional software. But you can also install the license server separately; you do not have to install Allplan.
In any case, install and activate the license server before you install Allplan on the clients.

You can activate a license in online mode only if you have ...

  • Internet access
  • a Product Key
  • a license server license; you cannot use other licenses with the license server.




Installing the license server

  • You must install the license server on a 64-bit Windows system.
  • Start License Server Setup on the computer you want to use as the license server.
  • Click Install.
  • Start the license server by starting the License Settings program. Go to the License activation area, enter your Product Key and click Activate license.
  • If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
  • Afterwards, start CodeMeter Control Center.

To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen: enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

  • Select Configuration -> Server -> Access server in the Network server area and click Activate.
  • Click Apply.



Configuring the license server (optional)

You can use the CodeMeter WebAdmin application to administer the license server.
To start and stop the license server service, you can use CodeMeter Control Center.

  • CodeMeter Control Center -> Action -> Start or Stop CodeMeter Service


Access control
By default, all users on the LAN, who have installed the CodeMeter driver, can use a license from the license server.

  • Basic access control: you can enter a list of client computer names or IP addresses that are allowed to access the license server.
  • Advanced access control: you can specify global access rules (for all licenses) to control access to the licenses.


License tracking
To activate license tracking, you have to set the HKEY_LOCAL_MACHINE\SOFTWARE\WIBU-SYSTEMS\CodeMeter\Server\CurrentVersion\LogLicenseTracking registry entry to 1 and restart CodeMeter Service.

After having activated this key, you can use CodeMeter WebAdmin to create a report showing details about the licenses used over a specific period of time. To do this, open CodeMeter WebAdmin and go to the 'Server' - 'License Tracking' page. Select the period of time and the license for which you want to generate a report. Then click 'Create report'. If you click a single bar, you will get detailed analyses per day or per hour.

CodeMeter WebAdmin saves the reports to C:\ProgramData\CodeMeter\Logs.



Installing and configuring clients

Note for Version 2016: Install at least Allplan 2016-1-4 on the clients.

The license server license will be detected automatically on the network.
Install Allplan on the clients. When you are prompted to select the license file, click Use active license. Follow the installation instructions.

  • You do not need to activatethe clients.


Allplan automatically finds the license server on the local network. If you have not selected a license, Allplan automatically selects the first available license.

After having installed Allplan on the clients, you can use the 'License Settings' dialog boxto configure license selection.
Services application -> Utilities -> License settings

Areas:

  • License activation: this area is not relevant to clients taking their license from the license server.
  • License selection: use this section if you get the license from a license server or if you have several licenses and you want to select the preferred license.
  • Start as a viewer: click this button if you want to start Allplan as a viewer.



License selection

You can see the names of the available licenses with their seat numbers.
The 'Available' column indicates how many licenses are still available. Click the dropdown arrow to see a list of users currently working with a license.

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see Additional server name).
Note: Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click 'Update' to see the licenses of the license server. Use semicolons to separate several server names.


Note:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350 unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Download PDF  FAQ_EN_Installing_and_configuring_the_license_server...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015  | Last modified: 17.06.2021 11:22
4 user(s) found this FAQ helpful

Note:

You can help the technical support team to process your request by generating a support request with the Hotinfo program and sending it to us.

The generated support request will help to avoid unnecessary questions and delays, as it automatically contains all necessary information pertinent to the problem in question.


Procedure:

The Hotinfo program is installed along with Allplan; you can start it over the following ways:
1. Start -> All Programs -> Nemetschek -> Allplan [version number] -> Hotinfo [version number].
2. Allplan -> ? -> Generate support request (Hotinfo)
3. Allmenu/Services -> Service -> Create Support request (Hotinfo)


Select the team with whom you wish to communicate:
Choose the relevant entry, for example, Technical Support Allplan. The email address of the selected team is entered automatically.

Select the areas on which you have questions:
Please select the question that is pertinent to your support request.
You only need to select question 2 when Allplan support is requesting it from you.

01. General inquiry
02. Inquiry with Allplan logging

Note on question 02:
If you have selected question "02. Inquiry with Allplan logging", you can start Allplan straight form the Hotinfo after the questions.
This will generate and attach a log (trace).
Start Allplan by clicking on the button “Start Allplan”
Carefully reproduce the problem – for example, perform the steps that lead to the failure.
Then click "Next" to generate the support request with the trace.
You can click the "Take screenshot" button at any time while Allplan is running in logging mode. This way, you can quickly and easily save any error messages that may be displayed.

Enter your contact address:
Please enter your name, telephone number and email address
so that the technical support team can contact you.

Please describe the problem:
Describe the problem in detail (for example, include the exact wording of error messages).

Select the files you want to attach to the email:
You can include additional files with important information such as damaged drawing files, NID files or other files.

Note:
These files are only attached to the email when you send the Hotinfo by clicking “Finish” -> Option “Start email program…" or send it to us over File -> Send Message...".
See note further down.

Create the screenshots you want to attach to the email:
You can use the "New screenshot" button to take screenshots of the entire screen and send them as a file attachment to the Hotinfo.

Note:
These files are only attached to the email when you send the Hotinfo by clicking “Finish” -> Option “Start email program…" or send it to us over File -> Send Message...".
See note further down

Finish
Here you have the possibility over the pre-selected option "Start Email program..." to start your email program with the created Hotinfo, the generated files as a file attachment and the correct destination address. You only need to press 'Send'.

Over option "Open Hotinfo file to save it..."you can open the support request, save, and send as an email attachment to support.de (please no spam) @ (please no spam) allplan.com, if no e-mail program is installed locally.
In this case, make sure to attach in addition to the support request all additional files also. Attach the "attached files" and "generated screenshots" independently as attachment to your email.

Download PDF  FAQ_EN_Generating_a_support_request_using_Hotinfo.pd...
Version:  Allplan 2021  | Last modified: 24.08.2021
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Question:

What does this error message mean and how can I fix it? How can I change the path and switch from server to local?

Response:

For the use of Allplan Share, a defined path for the "LocaldataPath" is used for the temporary storage of the project data to be edited. In Allplan 2021, a default setting was made so that the LocaldataPath should always be in the Windows user folder. However, for customers who place their users on the server, this causes the problem that 80 characters are exceeded.
Since hotfix 2021-0-3 there is a possibility to change this path to local by creating a registry entry.


Note:

The procedure described below is done at your own risk.
Questions about this should be clarified before the practical implementation.
Always make a copy of a file before making any changes to it.
Before changing registry entries, create a backup of the registry key to be modified by exporting the key in the registry editor under File->export.
We recommend that you have this work done by an experienced technician.


After you have installed at least version 2021-0-3 of Allplan, proceed as follows:

Be sure to exit Allplan before making the change to prevent data loss and errors.

  1. On a local C: or D: drive of the computer used for Allplan, create a new folder with the name "Local data" and the subfolder "Allplan" (e.g. C:\Local data\Allplan) .
  2. In Windows, as an administrator, start the Windows Registry Editor (Start-> Run-> Regedit) .
  3. In the registry, in the left column, open the key: HKEY_LOCAL_MACHINE\SOFTWARE\Nemetschek\Allplan\2021.0\InstallRoot.
  4. In the right window, right-click and select New -> String Value. Create a string value with the names LocalDataDrive and a string value with the name LocalDataPath.
  5. Now activate the edit mode for the "LocalDataDrive" key in the right column of the registry editor by double-clicking the left mouse button and enter here only the drive you have chosen for the local file storage (e.g. C: ) and confirm the change with "OK". Thus the change is taken over in the registration editor.
  6. Then activate the edit mode for the "LocalDataPath" key in the right column of the registry editor by double-clicking the left mouse button and enter the additional path defined for the local file storage (e.g. \LocalDataPath ) and confirm the change with "OK". The change will be applied to the registry editor. The result should look as follows:


  7. Close the registration editor. Allplan now uses the newly defined path for the Allplan Share cache.

Restart the Allmenu and you will see the local path displayed there.


Download PDF  FAQ_EN_Error_message_LocalDataPath_exceeds_maximum_l...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 14.09.2021
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Question:

How can I move the license server to a new server?



Answer:
If you activated the license(s) online by entering a Product Key, you can return the license(s) and then use them on a different server. You can return licenses only if the server has Internet access.


Returning a license

To return a license in online mode

  • Start the license server by opening the License Settings.
  • Click License activationon the left. Then click the license you want to return.
  • Click Return license.
  • Do this for each license until you have returned all licenses.


You can now activate the license(s) on a different server.


To install the license server on the new server, download the software for the license server from Allplan Connect.
You can activate a license in online mode only if you have ...

  • Internet access
  • a Product Key



Installing the license server on the new server

  • Start License Server Setupon the new server.
  • Click Install.
  • Start the license server by starting the License Settingsprogram. Go to the License activationarea, enter your Product Key and click Activate license.
  • If you have more licenses for the license server, enter the respective Product Keys and activate the licenses.
  • Afterwards, start CodeMeter Control Center.
    To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

    Or Enter Localhost:22350in the address bar of your browser.
  • Select Settings -> Server -> Access serverin the Network serverarea and click Activate.
  • Click Apply.



Configuring the clients

The license server license will be detected automatically on the network; the clients display the license(s) provided by the new server.

Check the license selection in the license settings of the client:

Services application -> Utilities -> License settings -> License selection

Priority:
Select the check box in front of a license to select this license as a favorite. You can mark as many licenses as you want. Allplan will then prefer these licenses. Click to select one ore more licenses Allplan is not to use. If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.

Find license server automatically:
When you select this option, Allplan automatically detects a license server on the LAN. In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually (see additional server name).
Note:Only the Windows administrator can change this option.

Additional server name:
If 'Find license server automatically' is not active or Allplan has not automatically found a license server, you can manually enter the name or the IP address of the server. If 'Find license server automatically' is active, you can enter an additional server. After having entered the server name, click Updateto see the licenses of the license server. Use semicolons to separate several server names.


Notes:

You can find detailed information on the license server in the License Settings help (F1 key).

Allplan communicates with the license server via TCP/IP. By default, communication is via Port 22350unless you change the port in CodeMeter WebAdmin.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Download PDF  FAQ_EN_Moving_license_server_to_a_new_server.pdf ...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 17.06.2021 11:08
8 user(s) found this FAQ helpful

Question:

I have renewed my license or purchased an additional option or additional licenses for a license server license. How can I update the license?


Answer:

If you have purchased an additional option, such as terrain, or additional licenses for a license server license, you have to update your license to include this new option.

To update a license

License for a stand-alone workstation:

  • Open the 'License settings' dialog box: Services application -> Utilities -> License settings
  • Click License activationon the left. Then click the license you want to update.
  • The 'Update license' button is no longer grayed out.
  • Click Update license.


On the license server:

  • Start the License Settingsprogram on the server.
  • Click License activationon the left. Then click the license you want to update.
  • The 'Update license' button is no longer grayed out.
  • Click Update license.


Note:
Check the version of the license server. You can find detailed information on the version (Build-ID) at bottom left in the License Settings program.
Make sure the version of the license server you use is at least 1.614.x.x. If you cannot see the Build-ID, you work with an older license server.


Download PDF  FAQ_EN_Updating_license.pdf
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019  | Last modified: 17.06.2021 11:24
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Question:
How can I work together on a project with a partner from another country?

Answer:
Using Allplan 2019 and later, you can work on projects across countries.
You can define projects in a country-specific manner. This means that a project gets the resources (for example, hatching, patterns, layers and so on) and reinforcement settings of a specific country. Depending on your license, you can install one or more additional country packages. For example, you can then create a project with resources and settings for Germany and another one with resources and settings for the UK.


Requirements:

Whether you can use country packages depends on the Allplan license.

Only the ‘Cubed’ and ‘Exponential’ license types include country packages.
These license types enable you to use as many country packages as you like. You can create and open projects with any country code.

The ‘Lineared’ and ‘Squared’ license types only include one country package by default. This also applies to all conventional license types such as ‘Architecture’ and ‘Engineering’. In other words, you can only create and open projects with this country code.

Installing country packages:

When installing Allplan 2019 for the first time or upgrading from Allplan 2018 or earlier, you must explicitly install the additional country packages.

A default installation onlyinstalls the country package of your country. If you want to use different country packages, you must do a custom installation. Only a custom installation allows you to select the country packages you want to install.
You can do this whenever you want - be it the first installation or an upgrade or update.

Doing a custom installation:
Start Setup.

Select Customfor the Setup type.
When it comes to selecting Features, you can select the language packages you want to install.
You can see a list of all Allplan languages included in your license.
After this, you can select the countries. Select the country packages you want to install.
Click ‘Next’ to confirm all other dialog boxes.

Note:Please note that the more country packages you select, the longer the installation will take and the more hard disk space will be required.

Using country packages in Allplan:

You must define the country when you create a project. You cannot change the country later.

Creating a new project:
When creating a new project, you can select the county in country-specific templates.
Select the country and the template you need.

    If you do not select a project template, you must select the required country in the next dialog box.


      In the project:
      The status bar shows the country set for a project.
        The units for length entries and reinforcement set in the Options are project-specific settings. These units are preset depending on the country selected.



        Important note:
        • When checking out a project in a workgroup environment, you can choose which country-specific office standard you want to check out.
        • Click in the ‘License Settings’ to see which countries are included in your license.
        • There is a default country, which is usually the country entered in your license. Setup always installs the data for this default country in the STD and ETC folders. During installation, Setup creates a STD.??? folder and an ETC.??? folder for each additionalcountry package selected (??? stands for the country code). The office path and default path are always based on the country set for the project that is currently open. That is to say, when you open a project and save a favorite or library element in the office path or default path, these elements will only be available in projects with the same country settings. ProjectPilot is an exception; here, the office path and default path always refer to the STD and ETC folders.


        Download PDF  FAQ_EN_Country-specific_projects_-_working_together_...
        Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 17.06.2021 11:08
        1 user(s) found this FAQ helpful

        Question:

        How can I install additional Allplan workstations on an existing network (with or without Workgroup Manager)?



        Answer:

        Before you install the additional workstations, find out the path to the central file storage folder on a computer where Allplan has already been installed. Open the Services application on this computer. The Services application window shows the path to the central file storage folder.

        Enter this path when Setup prompts you to specify the central file storage folder.
        Select "Minimum" for the Setup type.



        Notes:

        • Make sure the version you are installing is the same as the one installed on the other workstations.
        • In addition, make sure all workstations are running either with Workgroup Manager or without Workgroup Manager. To find out whether Workgroup Manager is installed or not, open the Services application and check the menus: if you can see the Workgroup Manager menu, Workgroup Manager is installed.
        • Installing additional workstations does not affect the data (projects, ...) in the central file storage folder.
        • If you add new users to a new Allplan workstation, do not forget to add them to the Workgroup Manager, too.
        • Version 2014 and earlier: if one of the computers also serves as the Allplan server, you cannot use the approach described above to find out the path to the central file storage folder.
          In this case, you will see the path to a local folder instead of the central file storage folder.
          Use a different computer to find out the path to the central file storage folder.
        Download PDF  FAQ_EN_Installing_Allplan_on_a_network_later.pdf ...
        Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 17.06.2021 11:10
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        Question:

        How can I move NemSLock Server to a new server?



        Answer:

        Reinstalling NemSLock Server

        • Select one of the temporary license files for NemSLock server (for example, 1234567a_001_psd.nslsrv). These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
        • When you opt for the “Custom” setup type, you can choose between the following program features:
          Console
          You can use this program to administer NemSLock Server. The console can be installed on several workstations. This way, you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
          Server
          The actual license server.
          Logviewer
          This tool analyzes the log files of NemSLock Server.
          User List Generator
          You can use this tool to create the users for NemSLock Server from a text file or based on a server.
          By default, Setup installs all these features.
        • If your license includes configurations for several seats, you need to install the additional temporary license files for NemSLock server after the installation (see below).


        Transferring the user administration from the old server (if users are available)

        • You can find the user administration in the program folder of the license server. Copy the "users.mcf" file to the program folder of the new license server.
        • Stop the license server service on the new server before you copy the file. To do this, start the "stopService.bat" program, which is also in the program folder of the license server.
        • After copying, start the license server service again. To do this, use the "startService.bat" program.


        Returning the registered licenses

        • Open NemSLock 2006 Server Console on the old server by clicking the icon on the desktop or Start -> (All) Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
        • Click "Stop server".
        • Click "Modules".
        • Click "Transfer license permanently".
        • Confirm the following dialog boxes. Click “Browse”.Windows Explorer starts and opens the folder with the hcws-format file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send this file by email to register@nemetschek.de.
        • We will send you an email, confirming that we have received the licenses.
        • You always have to return all licenses.
        • After you have done this, they are only valid for two more days.


        Registering the license(s) on the new server

        • Open NemSLock 2006 Server Console on the new license server.
        • Click "Modules" on the left.
        • Select the seat you want to register. If your license contains configurations for several seats, read the notes further down.
        • Click "Registration request (register.txt)".
        • Click "Edit".
        • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
        • Click "Create registration request".Windows Explorer starts and opens the folder with the "register.txt" file. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.Send the registration request by email to register@nemetschek.de.


        If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.

        How to install licenses

        • Open NemSLock 2006 Server Console.
        • Click "Stop server" on the left.
        • Click "Modules" on the left.
        • Click ”Browse” to navigate to the registered license file.
        • Click "Install license file".
        • After this, you can start the server again by clicking "Start server".


        Configuring the clients

        • Now you need to change each client to the new license server.
        • Click Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
        • If the license server window is hidden, click "Configure NemSLock Server"at the bottom. It is a good idea to lock this window. All you need to do is click the drawing pin icon.
        • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
        • Now the user can select one of the seats provided. Click "Close" to complete the configuration. Now you can start Allplan.
        • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.


        Notes:

        • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
        • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
        • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
        • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
        Download PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server.pdf ...
        Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 17.06.2021 11:10
        1 user(s) found this FAQ helpful

        What are the advantages of the new licensing method?

        • Better protection; easier to use (for example, when you want to transfer the license to a different computer).


        What is the Product Key?

        • The Product Key is a unique, 26-digit character string. You can use it to activate a license for Allplan.


        How do I get my Product Key(s)?


        How do I transfer my activated license to a different computer or to a new computer?


        How do install Allplan or activate my license on a computer without Internet access?


        How can I update a license (for example, after I have purchased an additional option)?


        Can I still use hardlocks?

        • No, you can't. Allplan 2016 no longer supports hardlocks.


        How do I install Allplan as a trial version?

        • Download Allplan 2016 from Allplan Connect. You will receive the Product Key for the trial version by email.



        Download PDF  FAQ_EN_General_information_on_the_new_licensing_meth...
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