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Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 20.09.2018
3 user(s) found this FAQ helpful

Question:

What are the differences between a major release, a service release and a hotfix?



Answer:

Major release

The major release is the first release of a new version.
You can download it from the homepage.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015


Service release

A service release is a collection of improvements to the program, including all the service releases and hotfixes that have been released until now. In addition to improvements, it may also include new features.
You can also use a service release for a new installation or an upgrade (from a previous version).
You can download it from the homepage.
New customers get it as a DVD. Serviceplus customers get it on request.
In addition, they automatically get information about service releases.

Download:
www.connect.allplan.com -> Download -> Software packages
(requires login details for Allplan Connect)

Name (example):
Allplan 2015-1


Hotfix

A hotfix is an improvement to the program that will automatically be installed by Allplan Update.
The basis for the installation is a specific major release or service release.
Hotfixes are installed one after the other in the correct order, that is to say, first Hotfix 2015-1-1 and then Hotfix 2015-1-2.

Allplan automatically installs available hotfixes when it starts.

You can find more information on hotfixes in the following FAQ:
https://connect.allplan.com/en/faqid/20101203111503.html




Tip:

Install program updates as soon as they are available.

Download PDF  FAQ_EN_Program_updates.pdf
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 23.09.2019
4 user(s) found this FAQ helpful

Question:

My computer does not have Internet access, but I would like to activate the license with the Product Key. What can I do?


Information:

The easiest way to activate and return Allplan licenses is to do this online. In other words, the computer has Internet access. However, you can also activate Allplan on a computer without Internet access (offline licensing). Offline licensing is particularly useful if some Allplan computers in your office do not have Internet access and do not use a license server either.

If the computer without Internet access and the computer with Internet access are neither close to each other (for example, the computer in the office hasInternet access, but the computer at home does not haveInternet access) nor connected with each other (for example, using LAN), offline activation is not very suitable, as you have to access both the computer with Internet access and the computer without Internet access.

Requirements for activating a license offline:

  • You have a valid Product Key.
  • You have installed Allplan on the computer without Internet access (for example, as a viewer).
  • You have another computer with Internet access.


Important: Activating a license offline involves two steps. In addition, you need to upload a receipt file so that you can return the license offline later.

There are the following basic steps:

  • Creating and uploading the license request file
  • Downloading and importing the license update file
  • Creating and uploading the receipt file


The online computer uses the following web page:
http://lc.codemeter.com/59885/depot/index.php


Note:

As both the license file and the receipt file are saved with the name of the container number by default, it may happen that you mix up these two files. Therefore we strongly recommend that you use meaningful names for the files. For example, the name could include the name of the computer and the Product Key or the words “license” and “receipt”.
This is particularly important if you want to activate several computers offline.


Answer:

A: Activating licenses offline

To activate licenses, use CodeMeter Control Center.

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. An an alternative, go to the Windows search box and type Codemeter.

You can find the container numbers in the ‘License’ area.
If you have a stand-alone license, the name of this container is Allplan GmbH and its number is 327XXXXXXX.

Select this container and click Activatelicense on the right. Select
Create license request. Create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Activate license.

You can see your license and all available updates, which should be selected. Click Offline License Transferat the bottom on the right.

You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload license request now. This creates your license, which you can download by clicking Download license update file now. Install this license on your computer.

To do this, go to CodeMeter Control Center and click File-> Importlicense.


You can see the activated license in the Services application -> Utilities -> License settingsand you can now use this license for Allplan.


Finally, upload the receipt file.
To do this, open CodeMeter Control Centeragain and select the new Allplan GmbH license with the number 128-XXXXXXX.

Then click License update -> Next -> Create receipt.
Create the receipt file for this container.
Upload this receipt file using the web page.

Take this file to the computer that is online. Click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.




B: Returning licenses offline

You can return licenses in the same way:
Start CodeMeter Control Center and select the container with the license (Allplan GmbH with the number 128-XXXXXXX). Then click License update -> Next -> Create license request.
Here, too, create a *.WibuCmRaC file for your container.

Take this file to a computer that is online.
Here, too, go to the following web page:
http://lc.codemeter.com/59885/depot/index.php

Enter your Product Keyin the “Ticket” line and click Next. You can now see your license.
Click Move license.
Click Offline License Transferat the bottom on the right.
You can now upload the *.WibuCmRaC file (Browse....) by clicking Upload request now.
Then click Download license update file now. Download the file and import it. To do this, go to CodeMeter Control Centerand click File -> Importlicense.

Then create a receipt by clicking License update -> Next -> Create receipt.
Upload this receipt file using the web page.
To do this, click Nexton the web page.
If you have already closed the web page, use the link given above and enter your Product Key once again. Then select Continue with license transfer.
Select the receipt file and click Upload receipt now.
Click OKto confirm. This completes license activation.

The license is now available again and can be used on another computer.

Download PDF  FAQ_EN_Activating_license_offline_(without_Internet_...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 24.10.2019
3 user(s) found this FAQ helpful

Question:

Allplan does not start. When you open license selection in the license settings, you can see the following message: "Cannot find a license for running Allplan." Sometimes you might also see one of the following error messages: "This license is no longer available", "CmActLicense runtime system is not installed!" or "NemAll_DataResource20.dll: Start Error 102". Allplan no longer starts after these messages. How to solve this problem?

Answer:

Check the following points:

On the client:

Open the license settings: Services application -> Utilities -> License settings

1. Has the license been blocked on the client?
Check the 'License selection' area to find out whether your license has been blocked. This is indicated by the symbol. If the license is blocked, Allplan cannot use it.
Click this symbol to unblock the license again. If you want, you can select the check box in front of the license to select it as a favorite. Allplan will then prefer this license.
If you do not select any license or if you have selected several favorites, Allplan will automatically use the first free license it finds.


2. Has the server been found?

Select the 'Find license server automatically' option. You should now see the license provided by the server.

Note: In some cases, such as VPN connections, Allplan may not be able to detect a server automatically. In this case, you can enter the server manually.


3. Is the local Windows service, which is used by licensing, running correctly?

If communication with the local Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans. You can find this folder in the following path: C:\Program files (X86)\Codemeter or C:\Programme (x86)\Codemeter

Then restart the service:

Start CodeMeter Control Center.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen and enter Codemeter.

CodeMeter Control Center -> Process -> Start CodeMeter Service
If the service is running, stop it and restart it.


On the license server:

4. Is the 'Start network server' option active?

Start CodeMeter Control Center on the server.
To do this, use the Windows start menu and select CodeMeter -> CodeMeter Control Center. As an alternative, open Search by clicking the Search button on the Start screen, enter Codemeter and press ENTER. A dialog box opens. Click WebAdmin at bottom right.

Or
Enter Localhost:22350in the address bar of your browser.

  • Select Settings -> Server -> Access serverin the Network serverarea and click Activate.


Update the license settings on the client. To do this, click Updateor open the dialog box with the license settings again. You should now see the license on the client.


5. Restart the license server service on the server

To start and stop the license server service, you can use CodeMeter Control Center.

  • CodeMeter Control Center -> Action -> Stop CodeMeter Service
  • CodeMeter Control Center -> Action -> Start CodeMeter Service


Update the license settings on the client. To do this, open the dialog box with the license settings again. You should now see the license on the client.


6. Is the virus scanner blocking the Windows service, which is used by licensing, at the server?

If communication with the Wibu service is blocked, Allplan cannot find the license anymore. This is often caused by the virus scanner.
So you need to exclude the "Codemeter" folder from virus scans.
You can find this folder in the following path: C:\Program files (X86)\Codemeter or C:\Programme (x86)\Codemeter
In addition, exclude the C:\Program Files\Allplan GmbHfolder.

Then restart the license server service:
If the service is running, stop it and restart it.


7. Check the firewall

Allplan communicates with the license server via TCP/IP. By default, communication is via port 22350 unless you change the port in CodeMeter WebAdmin. So you need to configure the firewall accordingly.

If a firewall is active on your computer, you must enable port 22350 for TCP and UDP. If the firewall filters in an application-specific manner, you have to enable the CodeMeter.exe license server service. You can find this service in the %Program Files (x86)%\CodeMeter\Runtime\bin Windows folder. Define the CodeMeter.exe service as an exception in the firewall. Some anti-virus programs also include firewall functions. If you are not sure, contact the manufacturer of the anti-virus program.

Download PDF  FAQ_EN_License_server_-_cannot_find_a_license_.pdf ...
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 28.10.2019
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Question:

During installation of license server the message appears 'installation failed'. What could be the reason for it?


Answer:

Check the following points:

  • The license server must be installed in a 64 bit windows system. License server is not working on 32 bit system.
  • Make sure the license server setup is saved local on the machine and is not executed over network
  • Stop the real time check of your virus scanner or stop the virus scanner complete during installation. Optionally stop the firewall as well - attention in most cases you have to reboot the server in order to take over the settings.
  • Run the *.exe file over context menu -> run as administrator.
  • If the license server installation still fails. The reason could be NET framework. License server uses NET framework 4.6 and in newer version 4.7. If there are components missing the setup will automatically try to install them. This happens in the background. It will be connected to webpage of Microsoft http://go.microsoft.com/fwlink/?LinkId=397708 and the missing files will be downloaded and installed. If a proxy server is blocking this page the download cannot happen and the license server installation fails. In these cases you will have to configure the proxy server settings to allow the Microsoft URL. Microsoft URL has to be trustworthy. Start installation of license server again.



Addition for license server 2017 on older sever like 2008 R2 server:

If the license server installation still fails and the setup stays at 50%, then the reason is usually .NET framework.
Try to install the .NET version in advance from Microsoft Download.


Installation of. NET framework 4.6 requires at least Windows Server 2008 R2 with SP 1.
For information, also see the following link: https://www.microsoft.com/de-de/download/details.aspx?id=49982


If the installation of the new version keeps failing, try to install a slightly older license server.
It will works the same way with ALLPLAN 2017 but still is operating with .NET 4.5.2.
Use the following link:
ftp://nemhotline: ha37jvg8f @ftp.nemetschek.de/download/Allgemein/Archiv/WiBu/Lizenzserver
Download the License server until 2017-0.

Note:

After successfully installation of license server you will have to connect via internet again in order to activate the license. If using proxy allow the access of the following URLs as well.

https://lc.codemeter.com/59885/gateways/getLicenses.php

https://lc.codemeter.com/59885/gateways/getTicketInformation.php

Download PDF  FAQ_EN_License_server_installation_failed.pdf
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015  | Last modified: 20.09.2018
3 user(s) found this FAQ helpful

Note:

You can help the technical support team to process your request by generating a support request with the Hotinfo program and sending it to us.

The generated support request will help to avoid unnecessary questions and delays, as it automatically contains all necessary information pertinent to the problem in question.


Procedure:

The Hotinfo program is installed along with Allplan; you can start it over the following ways:
1. Start -> All Programs -> Nemetschek -> Allplan [version number] -> Hotinfo [version number].
2. Allplan -> ? -> Generate support request (Hotinfo)
3. Allmenu/Services -> Service -> Create Support request (Hotinfo)


Select the team with whom you wish to communicate:
Choose the relevant entry, for example, Technical Support Allplan. The email address of the selected team is entered automatically.

Select the areas on which you have questions:
Please select the question that is pertinent to your support request.
You only need to select question 2 when Allplan support is requesting it from you.

01. General inquiry
02. Inquiry with Allplan logging

Note on question 02:
If you have selected question "02. Inquiry with Allplan logging", you can start Allplan straight form the Hotinfo after the questions.
This will generate and attach a log (trace).
Start Allplan by clicking on the button “Start Allplan”
Carefully reproduce the problem – for example, perform the steps that lead to the failure.
Then click "Next" to generate the support request with the trace.
You can click the "Take screenshot" button at any time while Allplan is running in logging mode. This way, you can quickly and easily save any error messages that may be displayed.

Enter your contact address:
Please enter your name, telephone number and email address
so that the technical support team can contact you.

Please describe the problem:
Describe the problem in detail (for example, include the exact wording of error messages).

Select the files you want to attach to the email:
You can include additional files with important information such as damaged drawing files, NID files or other files.

Note:
These files are only attached to the email when you send the Hotinfo by clicking “Finish” -> Option “Start email program…" or send it to us over File -> Send Message...".
See note further down.

Create the screenshots you want to attach to the email:
You can use the "New screenshot" button to take screenshots of the entire screen and send them as a file attachment to the Hotinfo.

Note:
These files are only attached to the email when you send the Hotinfo by clicking “Finish” -> Option “Start email program…" or send it to us over File -> Send Message...".
See note further down

Finish
Here you have the possibility over the pre-selected option "Start Email program..." to start your email program with the created Hotinfo, the generated files as a file attachment and the correct destination address. You only need to press 'Send'.

Over option "Open Hotinfo file to save it..."you can open the support request, save, and send as an email attachment to support.de (please no spam) @ (please no spam) allplan.com, if no e-mail program is installed locally.
In this case, make sure to attach in addition to the support request all additional files also. Attach the "attached files" and "generated screenshots" independently as attachment to your email.

Download PDF  FAQ_EN_Generating_a_support_request_using_Hotinfo.pd...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 01.10.2019
1 user(s) found this FAQ helpful

Question:

How can I install additional Allplan workstations on an existing network (with or without Workgroup Manager)?



Answer:

Before you install the additional workstations, find out the path to the central file storage folder on a computer where Allplan has already been installed. Open the Services application on this computer. The Services application window shows the path to the central file storage folder.

Enter this path when Setup prompts you to specify the central file storage folder.
Select "Minimum" for the Setup type.



Notes:

  • Make sure the version you are installing is the same as the one installed on the other workstations.
  • In addition, make sure all workstations are running either with Workgroup Manager or without Workgroup Manager. To find out whether Workgroup Manager is installed or not, open the Services application and check the menus: if you can see the Workgroup Manager menu, Workgroup Manager is installed.
  • Installing additional workstations does not affect the data (projects, ...) in the central file storage folder.
  • If you add new users to a new Allplan workstation, do not forget to add them to the Workgroup Manager, too.
  • Version 2014 and earlier: if one of the computers also serves as the Allplan server, you cannot use the approach described above to find out the path to the central file storage folder.
    In this case, you will see the path to a local folder instead of the central file storage folder.
    Use a different computer to find out the path to the central file storage folder.
Download PDF  FAQ_EN_Installing_Allplan_on_a_network_later.pdf ...
Version:  Allplan 2019 / Allplan 2018  | Last modified: 17.06.2019
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Question:

How can I set up Allplan Share? What are the requirements?


Answer:

1)System requirementsfor Allplan Share

Software required

Allplan Version 2018 or higher

Network infrastructure required

Minimum requirements:

A 20-Mbit/s Internet connection for downloading and uploading data

Recommended setup:

At least a 50-Mbit/s Internet connection for downloading and uploading data

2) Licensing

You have two options to buy the Allplan Share option.

1. You can visit the Allplan Shop at ‘shop.allplan.com’.

Allplan Options -> Allplan Share

a. Specify how many licenses you want to buy and add the Allplan Share option to the cart.

b. Follow the instructions displayed and buy the Allplan Share option.

After you have bought the Allplan Share option, the licenses will be assigned to your Bimplus team. You can manage these licenses using ‘My Account’ - ‘Subscriptions and Users’.

2. You can contact the Allplan sales partner in your area.

3) Assigning licenses

Regardless of how you buy the Allplan Share option, you can manage the Allplan Share licenses in the Allplan Shop. Go to the ‘Subscriptions and Users’ area. As an alternative, you can also manage the licenses on the Bimplus portal. Here, go to the ‘Team members’ area.

Allplan Shop - ‘Subscriptions and Users’

1. Log in to the Allplan Shop and open ‘My Account’.

2. Click ‘Subscriptions and Users’ to see your licenses.

3. Select the Allplan Share option on the tab.

4. You can assign one or more Allplan Share licenses to team members. To do this, select the user in the list and assign the license by selecting the check box. You can remove the license at any time by clearing the check box.

If the list does not include the user to whom you want to assign a license, click ‘Invite new Bimplus team member’, enter the email address of the new team member and select a role.

As soon as the new team member has accepted the invitation, you can find this person in the list.

4) Using Allplan Share

To use the Allplan Share option, you require Allplan 2018. The Workgroup Manager option is not necessary.

Starting a project

You have three options to start an Allplan Share project:

1. You can create a new project and save it on Bimplus by setting the location to BIMPLUS. To create a Bimplus project with Allplan Share content, you require ‘Bimplus team owner’ or ‘Bimplus team admin’ privileges.

2. You can copy an existing Allplan project to Bimplus by selecting ‘Copy to’. You can then share this project with other project partners. This does not affect the source project.

3. You can move an existing Allplan project to Bimplus by selecting ‘Move to’. This moves the source project to Bimplus. As a result, this project is no longer available on the local computer or local network.

5) Managing users and assigning users to the project

Allplan Share is a cloud-based solution. Therefore, Allplan Share uses the Bimplus user management for project collaboration. As a result, Allplan Share is independent of local user management systems like Workgroup Manager.

After you have copied or moved an existing Allplan project to Bimplus, you must reassign the users to this project. Otherwise, they cannot access this project.

To define the project members, use the Bimplus project administration. In addition, you must invite new project members to the Bimplus project.

If these Bimplus project members are to use the Allplan Share option too, you must assign an Allplan Share license to each member in advance (as described in ‘3) Assigning licenses’).


Download PDF  FAQ_EN_Allplan_Share.pdf
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 07.08.2019 10:32
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Question:

Which graphics cards are recommended for Allplan?



Answer:


Follow this link to see a list of the AMD/ATI & NVidia graphics cards manufacturers that are CERTIFIED FOR ALLPLAN.
We have tested the OpenGL functionality and the animation performance of various Allplan modules with specially prepared data with each of the cards available.
https://www.allplan.com/services/cad-software-support/grafikkarten.html

The tested drivers can be found on the homepage of the individual manufacturer. The driver versions that were used in the tests are included in the tables so that you can compare the data. However, we strongly recommend that you always installthe current driver of the manufacturer.

It is a good idea to check your system using the system tool you can find on our homepage:
https://www.allplan.com/services/cad-software-support/downloads.html



Additional information:

Allplan 2011 was revised completely for accelerated graphical representation.
To guarantee full performance support for Allplan 2011 and later, please check that your graphics cards meet the hardware requirements for DirectX 10 & OpenGL 2.0 (chip-based). In addition, you need to install the current drivers. Allplan will automatically switch to the conventional drawing method when it starts and finds old graphics cards that do not meet the requirements stated above.

For more information on graphics card specifications, go to

http://en.wikipedia.org/wiki/Comparison_of_AMD_graphics_processing_units
http://en.wikipedia.org/wiki/Comparison_of_NVIDIA_graphics_processing_units#Quadro)



Note:

We kindly ask you to understand that products of other manufacturers that are not mentioned have not been tested and therefore cannot be recommended.

Download PDF  FAQ_EN_Recommended_graphics_cards_for_Allplan.pdf ...
Version:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012  | Last modified: 28.10.2019
1 user(s) found this FAQ helpful

Task:

You have installed Allplan on several local workstations. Now you want to change the installation so that you can access a common network drive.



Note:

Before you switch to a network installation, it is essential that you back up all the data of all the workstations.
We strongly recommend that you take advantage of the expertise of Nemetschek’s technical support staff. We are happy to help you!



Solution:

The following description shows how to change several workstations where Allplan is installed locally and the project data is also stored locally on each computer to workstations with a common network drive without Workgroup Manager.

1st - getting ready
Choose one of the workstations where you will install all the projects and the office standard (hereinafter referred to as the main workstation).
First, move all the projects to the main workstation.

1.a: copying resources into projects
To make sure that the projects in your office have a uniform appearance, change the path settings for the projects' resources to 'Project'.
Make the following setting for each project:
Allplan -> File menu -> ProjectPilot - Admin -> select the individual projects one after the other -> right mouse button -> Properties -> Settings tab
Set the path settings for 'Pen and line definitions', 'Fonts', 'Patterns, hatching styles, area styles', 'Bar and mesh cross-section catalogs', 'Layer structures, line styles, drawing types' and 'Attributes proposed' from 'Office' to 'Project', if necessary.
The corresponding elements are copied from the office standard directly to the project. This ensures that the project settings stay the same even when you copy the project to the new server with the new office standard.

1.b: same folder name as project name
Open the 'General' tab and select the 'Same folder name as project name' setting if you want to proceed as described in 2b.

1.c: pen color ("Color stands for pen")
The pen color for the "Color stands for pen" setting is a user-specific setting that is not saved in the project but in the user folder (...\Usr).

2.a: backing up projects of the individual workstations and importing them to the main workstation (recommended method):
Back up the individual projects. To do this, open the Services application and select Data Backup -> Create -> Entire folders -> Projects.
You can back up several projects in a single operation.
Before you start, specify the backup folder on the network or on the local hard disk: Services application -> Configuration -> Backup path ->Browse for Folder.

The next step is to import the saved projects to the main workstation.To do this, open theServices application -> Data Backup -> Import -> Projects Before you import the individual projects, you can create new Allplan projects at the main computer. As an alternative, you can also create a new project during the import.

2.b: backing up projects of the individual workstations and importing them to the main workstation (special approach):
This approach should only be used with good reason for exceptional cases as it requires in-depth knowledge of Windows.
With this method, Windows Explorer is used to import the projects to the main workstation.
If some project names exist twice, you need to rename these projects before you back them up.

You can then rename the existing 'project.dat' file in the Prj folder of the main workstation.
Next, select the Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.
The system creates a new project administration file (project.dat), which should list all projects with names.

Now the main workstation contains the latest version of all the projects of the office.

3rd - merging project defaults
Open ProjectPilot at the individual workstations and copy the elements you want to transfer (symbols, smart symbols, lists, schedules, and so on) to the external path. Of course, you can set the external path to a common network folder that can be accessed by all workstations.
Next, open ProjectPilot at the main workstation and copy the contents of the external path to the office standard.

4th - data backup

  • Back up the projects, office standard and user settings at the main workstation:
    You can also copy the ..\prj (projects), ..\std (office standard) and ..\usr (user folder) paths to a backup folder (Nemsic, for example) on the hard disk.
  • In addition, you need to back up the ..\usr\local folder at every stand-alone computer.
  • Export the user interface setting of each user to a file: Allplan -> Tools - > Customize .... -> Export...


5th - uninstalling
Remove Allplan from all workstations.

6th - reinstalling
Before you install the same version again, create and share a folder (Nemdata, for example) on the future data server. Create a subfolder - Allplan - in this folder.

The next step is to reinstall the same version on all the workstations.

Specify the following installation paths:
Program folder:
local (C:\Programs\Nemetschek\Allplan, for example)
Central file storage folder:
Browse -> Network...
Find the sharedNemdata folder and select the Allplan folder.

After this, start installing.

7th - testing the start and restoring the backup
After the installation (check whether Allplan starts), copy the ..\prj and ..\std folders you backed up from the main workstation to the new ...\Nemdata\Allplan server folder.

Next, use Windows Explorer to copy the contents of the former user folder (…\usr\local) of the stand-alone workstation to the new user folder of the computer you just installed.

8th - updating the project administration file
Go to the project.datfile in the ...\Nemdata\Allplan\Prjfolder and rename itproject.alt.After this, do the following:
Services application -> Service -> Hotline Tools -> reorg -> Restore project management file.

9th - summary
Now all the workstations access a common network drive with the same project pool and office standard.
With this type of installation, only one user can access a project at any one time. If several users are to work on a project at the same time, you need to install Workgroup Manager.

Download PDF  FAQ_EN_Switching_from_single_installation_to_network...
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 26.07.2018
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Question:

I want to run Allplan on a terminal server. Can I use any other terminal server than Citrix?



Answer:

Microsoft terminal server or Horizon is not approved for Allplan.
In addition, running Allplan on a terminal server requires an Allplan license server for managing the Allplan licenses.
If you have only used stand-alone licenses until now, you must purchase the additional ‘license server’ option. Should you have any questions, please contact your sales partner.


VM Ware (Horizon) or RDP is not approved for Allplan. This means that you do not get any support for this constellation.
You may not have any problems with the current Allplan version. However, future developments will not take RDP or VM Ware into account. Consequently, this functionality may be limited or not available at all in future Allplan versions.

Citrix is the only terminal server that is approved for Allplan.
You can find information at
https://www.allplan.com/de/system/systemvoraussetzungen/


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