Allplan from version 2011
Parts of Allplan 2011 have been reprogrammed and are completely new. Allplan uses a graphics library, which has been developed especially for CAD programs and visualization tasks. Depending on the data type and application, the display speed of Allplan is much higher than that of earlier versions, and refresh operations are considerably shorter. What's more, you can create hidden line images in real time.
This new technology is not a one-to-one implementation of the software-based solution in the previous version. Instead, a hardware-based approach is used. When it comes to data processing, the graphics card takes on much of the work. The different behavior of these two technologies that may occur in some parts is inherent. Therefore, the resulting display and refresh operations may differ slightly from what you are used to.
General graphics card requirements for Allplan
To fully exploit hardware acceleration capabilities, you require an Open GL 2.0 and DirectX10 (chip-based) compatible graphics card with 512 MB or more memory. Although Windows XP does not support DirectX10, Allplan only requires the chip-based support of the graphics card to manage the graphics library. OpenGL 2.0 is used in 2D and in visualization windows. These changes employ the latest technology in graphic display, so selecting a capable graphics card, and using the proper drivers is essential.
For more information on graphics card specifications, go to:
Professional graphics cards versus Consumer-Level cards
Graphic card manufacturers typically have different product lines targeted for "gamers" and "professional users". While the hardware setup is very similar in case of both cards, there are key differences in their firmware and driver. "Consumer-Level cards" (such as Nvidia GeForce and AMD/ATI Radeon) are optimized for 3D games and technologically designed for DirectX10, as speed is more important than image quality.
Typically a 3D model in a game contains a low number of polygons with textures applied to them, while in CAD applications polygon count is high, and the image quality of wireframe models or shaded models is more important than navigation speed. Also, professional cards' memory usage is optimized for using multiple application windows, while in gaming this is not relevant.
Another key difference between the two product lines is the way they are delivered and supported. Professional cards (such as Nvidia Quadro and AMD/ATI FireGL/PRO) are built according to the video chip manufacturer's references, so you can always be sure that the driver delivered by the video chip manufacturer (such as Nvidia or AMD/ATI) fits your card.
The manufacturers of Consumer-Level cards (such as ASUS, Sapphire, Gigabyte, PNY and so on) may diverge from the chip manufacturer's references, so their drivers may not be compatible with the chip manufacturer's reference driver. Also, the product life cycle and driver release cycles are much shorter in case of gaming cards, usually 6 months up to 1 year at most and a 1-year warranty period maximum.
Example: comparison of graphics cards
Professional graphics cards / workstation
Professional graphics cards versus Consumer-Level cards
Professional graphics cards differ considerably from "Consumer-Level cards" for private users with regard to specific market segments with special requirements:
- Extensive application tests and certifications with CAD providers
- Optimized and advanced support for API as well as further developments
- Longer product life cycles and availability
- Direct product support
- Longer warranty period
Nemetschek Allplan GmbH cooperates with Nvidia und AMD to test graphics card drivers for the Nvidia FX Quadro/ Quadro and AMD/ATI FireGL/ Fire Pro series. These product lines are tested, certified and recommended for Allplan by Nemetschek Allplan Systems GmbH.
For more information on certified graphics cards, go to:
There are four different categories and areas:
|Graphics card||Application||Quality tests||Status|
|Gaming graphics cards||3D Games||Tested / not tested||Not recommended|
|Professional graphics cards||3D basis||Certified and recommended||End of life|
|Professional graphics cards||3D performance||Certified and recommended||End of life|
|Professional graphics cards||3D high performance||Certified and recommended||End of life|
Recommended graphics cards for laptops (Windows)
For reasons detailed above, we cannot recommend any specific card and driver combination for laptops. However, there are professional graphics cards available for high-end laptops such as NVidia FX Quadro & Quadro NVidia "M" or AMD/ATI FireGL & FirePro "Mobility".
These graphics cards are just as good as their desktop counterparts.
Laptops with Consumer-Level cards have been tested only briefly and cannot be recommended. We have had bad experience with on-board Intel graphics cards.
Graphics cards drivers for Apple Macintosh
Since Macs come with a default graphics card (on-board or gaming), and the drivers are bundled with system updates, we cannot recommend a specific card.
Graphics cards for MacOsX 10.6 (Leopard) or later and Boot Camp support Open GL 2.0 and DirectX10. Currently, there is only one series that is equipped with a professional graphics card: Mac Pro with NVidia FX4800 for Mac.
Notes for Allplan and Macintosh:
- There is no provision for a direct installation under Macintosh.
- Access to Windows must be straight from the Boot Camp installation.
- For performance reasons, Parallels Desktop cannot be used in conjunction with Nemetschek Allplan.
We kindly ask you to understand that Nemetschek Allplan cannot provide support for Boot Camp installations.
Installing graphics cards drivers (Windows)
Graphics cards only work properly if they have a hardware provider supplied driver (not system built-in driver) installed correctly. It may happen that remnants of a previous installation interfere with the current driver installation. If you experience display issues with the drivers listed below, please "clean-install" the driver again. "Clean-install" means removing all previous driver files before installing a new driver. Unfortunately, a simple uninstall may not efficiently remove all components of a driver. There are tools that can do it, like ATI's cat uninstaller or third-party tools like driver cleaner or driver cleaner pro 1.5.
Download PDF FAQ_EN_Graphics_cards_for_Allplan.pdf
Graphics card drivers for laptops (Windows)
In most cases, graphic card drivers for laptops are supplied by the laptop manufacturer, and graphic card provider supplied drivers will not install on laptops. This makes it practically impossible for us to test laptop graphics cards. If you are experiencing display issues with your laptop, and your supplier does not offer you a driver update, you might try - at your own risk - to tweak a desktop driver to work on your laptop. Note that this is obviously not encouraged by your laptop supplier.
How can I fix Allplan program data?
You can fix Allplan program data by renaming the program folders and installing an update.
Due to the new names, Allplan cannot find the resources during the update. Consequently, it creates new resources.
To fix Allplan program data, do the following:
You need the latest installation package for your version.
You can download this package from Allplan Connect (www.connect.allplan.com) or from our FTP server.
Accessing the FTP server:
Enter the following address in Windows Explorer (do not use Internet Explorer!):
You can find the installation packages in the following path:
Copy the zip file to the local computer and unzip the file.
- Open the Services application of the Allplan version you want to fix.
- Select Service -> Windows Explorer -> CAD program folder.
- Rename the "PRG" folder "PRG_OLD". If Windows Explorer tells you that a file is still in use, restart the computer and try again.
- Start the *.exe file of the installation package you just unzipped.
- Select "Update installation".
- When Setup prompts you for the license, select "Current license file" or "Use active license".
- Select "Minimum" for the Setup type.
Download PDF FAQ_EN_Fixing_Allplan.pdf
Allplan gets new program resources during installation.
As soon as the installation is complete, you can test how Allplan behaves.
If you are not sure, give these instructions to your system administrator.
Keep in mind that you install the version of the installation package you downloaded. This means that you may have to reinstall any subsequent hotfixes.
Why is it not possible to install IBD planning data?
Why does Allplan not accept my activation code?
If you have just installed Allplan or if you have used a trial license until now, start Allplan once with your license so that Allplan saves your customer number.
Make sure you install the correct IBD package.
IBD provides additional wizards you can use in Allplan. However, you have to purchase these additional wizards.
Should you have any questions (costs, use), please contact your sales partner.
Some notes on IBD:
IBD CAD Planning Data(building construction, industrial construction, ...) are wizards you can use in Allplan. Consequently, you can only install these wizards on a computer running Allplan.
IBD Building Components(building construction, building alteration, ... ) build on BCM/Nevaris.
If you use Nevaris, you must install IBD building components on a computer running Nevaris andAllplan.
If you want to use IBD building components for BCM, you must install this package on a computer running Allplan BCM.
As you can see, it matters whether you are trying to install IBD building components for Nevaris or BD building components for BCM.
You can find both packages on Allplan Connect.
Make sure you download the right package from Allplan Connect.
You get activation codes for the IBD packages you purchase.
You can see your activation codes on Allplan Connect at http://connect.allplan.com/license.
Pay attention to uppercase and lowercase letters in Setup.
You can find the IBD packages on Allplan Connect at
(requires login details for Allplan Connect)
You can filter by version, such as Allplan IBD Version 2016.
There is no trial license for IBD. This means that you cannot install IBD if you run Allplan with a trial license.
You can install two IBD packages for free. You do not require codes for IBD CAD Basic Planning Data and IBD CAD Building Alteration Data. You can also find these packages on Allplan Connect.
I want to run Allplan on a terminal server. Can I use any other terminal server than Citrix?
Microsoft terminal server or Horizon is not approved for Allplan.
In addition, running Allplan on a terminal server requires an Allplan license server for managing the Allplan licenses.
If you have only used stand-alone licenses until now, you must purchase the additional ‘license server’ option. Should you have any questions, please contact your sales partner.
VM Ware (Horizon) or RDP is not approved for Allplan. This means that you do not get any support for this constellation.
You may not have any problems with the current Allplan version. However, future developments will not take RDP or VM Ware into account. Consequently, this functionality may be limited or not available at all in future Allplan versions.
Citrix is the only terminal server that is approved for Allplan.
You can find information at
How can I work together on a project with a partner from another country?
Using Allplan 2019 and later, you can work on projects across countries.
Download PDF FAQ_EN_Country-specific_projects_-_working_together_...
How can I switch Allplan from German to English?
Allplan 2018 is the first version to include English in the license by default.
This means that by installing Allplan 2018, you automatically install the English version too.
As a result, you can switch languages using the Services application.
Important! This switch only applies to the program itself.
The content of the defaults (standards and country-specific content) does not change and is still in German.
Before starting Allplan, you can select the language using the Services application.
To do this, select Configuration -> Language. ‘Current setting’ shows the language currently selected.
Select the required language in the area at the bottom, that is, English.
A German default license only includes German and English.
Allplan now starts in English.
If English is not included in the Services application, you can install this language (or other languages you purchased) at any time.
All you need to do is download the current installation package of the version you use. You can find this package at www.connect.allplan.com
During installation, select Update installationand Use active license.
Select Customfor the Setup type.
When it comes to selecting Features, select the required language(s) in the ‘Language packages’ area.
This area lists the languages included in your license.
Do not change the other settings and click ‘Next’ to confirm the following dialog boxes.
After installation, start the Services application-> Configuration -> Language. Select the required language.
Why is it not possible to install IBD planning data?
The customer number displayed is not correct or the number 0000000 is displayed and the activation code is rejected.
The customer number depends on the license used for the installation.
Install the appropriate temporary or final license.
In addition, you need to adjust the customer number in the following places.
Services application -> Utilities -> License -> License Manager (NemSLock). Click Options at top right. Click the Customer details tab. Enter your customer number for the Client ID.
Note: If this field is not available, you need to log on as the administrator.
Services application -> Service -> Windows Explorer -> General program data (ETC, LIC) -> License(with earlier versions: Services application -> Service -> Windows Explorer (program folder)). Find the info.001 file and open it using the editor, for example. Go to the Customer line and enter your customer number. After this, save the file.
Now you can install IBD.
There is no trial license for IBD. This means that you cannot install IBD if you have installed Allplan with a trial license.
If the current IBD activation codes are not on hand, you can download them from Allplan Connect:
connect.allplan.com. After you have logged on, select "PROFILE-> License Management".