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Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 30.11.2017 17:22
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Question:

How to install and run NemSLock Server?



Answer:

Before installing, check whether the package you received includes the following items:

  • Temporary licenses for NemSLock Server, e.g. 1234567a_001_psd.nslsrv
  • Temporary licenses for clients, e.g. 1234567a_001_psd_client.nslock



How to install NemSLock Server

  • Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

  • Select one of the temporary license files for NemSLock Server. These licenses are valid for 30 days. However, each license includes only one seat of each configuration purchased. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below). If you purchased a configuration for one seat only, you will, of course, receive only one temporary license.
  • When you opt for the “Custom” setup type, you can choose between the following program features:
    Console
    You can use this program to administer NemSLock Server. You can also install the console on more workstations so that you can administer the server from a number of different locations. However, you can only connect one console to the server at any one time.
    Server
    The actual license server.
    Logviewer
    This tool analyzes the log files of NemSLock Server.

By default, Setup installs all these features.
If you have several temporary licenses for NemSLock Server, use the server console to install the remaining licenses after the installation. The procedure is described in the section "How to install licenses".


How to register licenses

  • Open NemSLock 2006 Server Console by clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Click "Modules" on the left.
  • Select the seat you want to register. If your license includes configurations for several seats, you must send a separate registration request for each seat. You will then receive a registered license file for each seat. You must install each file.
  • Click the "Registration request (register.txt)" button.
  • Click "Edit".
  • You must fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OK to confirm.
  • Click "Create registration request". Windows Explorer opens and shows the register.txt file. If this window is closed, you can find this file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is:
    C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License
  • Now you can use all the options provided by Windows Explorer to copy the registration file to a computer with Internet access on the network. Alternatively, you can also use an USB stick. You can then email this file to us.
  • Send the email with the registration request to register@nemetschek.de



How to install licenses

  • Open NemSLock 2006 Server Console.
  • Click "Stop server" on the left.
  • Click "Modules" on the left.
  • Click "Browse" to navigate to the registered license file.
  • Click "Install license file".
  • After this, you can start the server again by clicking "Start server".



How to set up users (optional)

  • predefined user ALLis created automatically. If there is no other user, each user is given the privileges of the user ALL. By default, this user can use all licenses but cannot check out any licenses. By double-clicking the user, you can change the user's privileges.
  • predefined user ALLallows all users to use licenses. In order to do this, the users must be able to access the server. You do not need to create individual user profiles until you want to assign specific rights to individual users or limit access to selected users. predefined user ALL. If you want to work only with individual users, you should deactivate the predefined user ALL by revoking the user's right to use licenses.
  • predefined user ALL has administrator privileges unless another user is created and appointed as the administrator. As soon as you have appointed an administrator, ALL no longer has administrator privileges.
  • You can enter users in the “Users.mcf” file. predefined user ALL has administrator privileges again. In addition, each user can once again administer the license server using the console.
  • The administrator user is not a special user. If there are several administrator users, only one administrator user can start the console for this license server at any one time.
  • If you are setting up users without giving administrator privileges to anyone, the program will ask you whether you want to appoint yourself as the administrator.


You can also specify a domain (user authentication for Windows server). However, this is not mandatory. If you do not specify a domain, the program uses the Windows user name for each user.

The program writes the user accounts and the associated access rights as ASCII text to the users.mcf file.

You can find this file in the \Programs folder of the NemSLock Server installation. You cannot rename, delete or move this file. If the program can no longer connect to this file, you must exit NemSLock Server, restart it and enter all users again from scratch. predefined user ALLis retained.

Note:
Experienced administrators can use the PowerShell script NemGenUsers.ps1. This file is in the \Programs folder of the NemSLock Server installation or you can find it as an FAQ in Allplan Connect:

connect.allplan.com/en/faqid/20120907161911.html



How to install and configure clients

  • Use one of the nslock license files you received to install the clients. Do not use the trial license or the license server license. It is irrelevant which of the client licenses you use, as the actual license will come from the license server later.
  • You do not need to register the clients.
  • When switching from Hardlock to NemSLock (server), you need to update the client using a nslock license file.


After having installed the client, you need to switch to the license server:

  • Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
  • If the license server window is not visible, select "Configure NemSLock Server" at the bottom. Lock this window. All you need to do is click the drawing pin icon.
  • Enter the computer name or IP address of the license server in the empty box. Then click the "Update” icon to the right.
  • Now the user can select one of the seats provided.
  • After having successfully connected to the license server, clear the check boxes for the trial licenses in the area at the top.
  • Click "Close" to complete the configuration. Now you can start Allplan.



Notes:

  • If a user selects several configurations for a seat and starts Allplan, the license server will provide the required licenses; in other words, starting Allplan once might require two licenses. Consequently, fewer licenses are available to other users.
  • 2014-1 and later: If the latest version of License Manager is installed (file version 1. 0. 26. 153 or later, see License Manager- Options- System), you can also select several licenses. If one of the selected licenses is currently being used by someone else, the program will automatically select the next available license.
  • Clients communicate with the server by TCP/IP via port 10977. So you need to configure the firewall accordingly.
  • The license server and the licenses are downward compatible; they can be used in conjunction with older Allplan versions.
Download PDF  FAQ_EN_Installing_and_configuring_NemSLock_Server.pd...
Version:  Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Last modified: 26.03.2019 11:14
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Question:

I purchased a new license and received a Product Key for Allplan. However, I use earlier Allplan versions with NemSLock server in my office. How can I install Allplan 2015 or an earlier version despite the new license? How can I activate the license on NemSLock server?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use NemSLock server with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Downloading from Allplan Connect:
https://connect.allplan.com/de/support/downloads.html

FTP server:
Copy this link and paste it into the address bar of Windows Explorer. Then press ENTER.
ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de
This opens the folder on our FTP server.

Go to /download/Allplan/2015/CD (choose the path in accordance with the version you need) and select the appropriate file. Then click Edit -> Copy (Ctrl+C).
Switch to a folder on your computer and select Edit -> Paste (Ctrl+V).
Extract the ZIP file. Right-click the EXE file and select "Run as administrator".
Deactivate the virus scanner during installation.


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Use NemSLock server to request a registered license for the new seat

If you have not used a license server until now, install the license server using the trial license for NemSLock Server.

Installing NemSLock Server

  • Start the Setup program for NemSLock Server. You can find the latest Setup program on our FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/2014/allplan2014-nemslock-lizenz.zip

  • The trial license is also on the FTP server:

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/Lizenzserver/Allplan 2015 Nemslock Server Trial.nslsrv

  • Select the trial license file for NemSLock Server. This license is valid for 30 days, but it includes only seat. The full number of seats purchased will be available to you as soon as you have installed the registered licenses (see below).
  • Select the full installation.
  • If the service does not start automatically after Setup, select Control Panel -> Administrative Tools -> Services and start the Nemslock Server 2006 service.



Registering licenses

  • Open NemSLock 2006 Server Consoleby clicking the corresponding icon on the desktop or by selecting Start -> All Programs -> NemSLock 2006 Server -> NemSLock 2006 Server Console.
  • Switch to Moduleson the left.
  • Select one of your seats.
  • Click the Registration request (register.txt)button.
  • Click Edit.
  • Fill out all fields marked with an asterisk (*). Make sure you enter your email address correctly, because the registered license file will be sent to this address (and not to the address of the person who sent the registration request!). Click OKto confirm.
  • Click Create registration request. Windows Explorer opens and shows the register.txt file.
    If you have closed Windows Explorer, you can find the file in the program folder of NemSLock Server. If you installed the program to the path proposed, the path is
    C:\Program Files (x86)\Nemetschek\NemSLock Server 2006\Programs\License.
  • Use an editor to open the new register.txt file.

You can find the entry for your seat in line @23@seat:. Change it and enter your new seat number instead. For example, if you purchased seat 08, change the entry to @23@seat: 08. Save the file.

  • You can now use all the options provided by Windows Explorer to copy the registration file to a computer with Internet connection. You can do this on the network or you can use a USB stick. You can then email the file to us.
  • Send the email with the registration request to register@nemetschek.de.
  • You will promptly receive your registered license for the new seat.



Installing licenses
Exit Allplan on all workstations.

  • Open NemSLock 2006 Server Console.
  • Click Stop serveron the left.
  • Switch to Moduleson the left.
  • Click Browse and select the registered license file.
  • Click Install license file.
  • After this, you can start the server again by clicking Start server.



Note:

If you purchased several new licenses, you have to generate and send a separate registration request for each seat. Just repeat the steps described above. You will then receive a registered license file for each seat. You must install each file.

Download PDF  FAQ_EN_Installing_an_earlier_version_with_NemSLock_s...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 11.07.2016
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Question:

How can I temporarily transfer the NemSLock license of a registered computer to a different computer?
How can I interchange the NemSLock licenses of two registered computers?



Answer:

You can use Nemetschek's Softlock License Manager to transfer the license temporarily (up to 30 days) to a different computer. Of course, you can return the license to the original computer before this time limit expires.

Open the License Manager by selecting the Services application -> Utilities -> License -> License Manager (NemSLock).
Select Export/import - License transfer

You can choose between a transfer that is "Directly on the network" and one that is "Indirectly by transfer file". The direct transfer requires that the source computer and the destination computer are on the same network. As opposed to the indirect transfer, you can also exchange licenses when you opt for the direct transfer.


Direct license transfer
First, set the destination computer to reception mode by selecting Directly on the network -> (Re-)Import license-> Selection.
Now you can transfer the license form the source computer to the destination computer using Directly on the network -> Export license -> Transfer.
Detailed information on this topic is provided in the Help (press F1).

Direct license exchange
You can use this option to exchange the licenses of two computers temporarily. This is very useful if the licenses of these two computers contain different program configurations.
Specify which computer is to be the master and which computer is to serve as the slave.
At the computer that is to serve as the slave, select Directly on the network -> Exchange licenses -> Slave and set it to Reception.
At the computer that is to serve as the master, click Directly on the network-> Exchange licenses -> Master.
Detailed information on this topic is provided in the Help (press F1).

Offline license transfer
You can also transfer the license to a computer that is not on the network.
To do this, select Indirectly by transfer file.
This requires that you create a computer-specific Computer IDof the destination computer. You only need to do this once. The next step is to export the license file for the specific computer ID on the source computer. You can use an USB stick to transfer the exported license to the other computer. You can also send it by email. Finally, install the license on the destination computer.
Detailed information on this topic is provided in the Help (press F1).



Notes:

  • If you have a new computer where you want to use the license permanently, use the Relocate licenses -> Transfer licenses permanently to a computertool .
    In this case, the license is returned to Nemetschek and you receive a registered license for the new computer. Follow this link for detailed instructions: https://connect.allplan.com/de/faqid/0003f5ca.html
Download PDF  FAQ_EN_Transferring_NemSLock_licenses_temporarily_(o...
Version:  Allplan 2017  | Last modified: 08.05.2019
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Question:

What license issues do I need to consider when upgrading from Allplan 2014/2015/2016 to Allplan 2017?



Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. Allplan 2017 uses this protection system, too.




1. Upgrading stand-alone workstations

1a. Stand-alone workstation - upgrading from Allplan 2016
The license for Allplan 2017 updates automatically. Start Setup and follow the instructions displayed. When you are prompted to select the license file, click 'Use active license'.
Follow the installation instructions.

Note: The licenses only update automatically when you upgrade. To install Allplan 2017 on a new computer, please read the following instructions: https://connect.allplan.com/en/faqid/20150618131629.html

You can find your Product Key in Allplan Connect as usual. Go to http://connect.allplan.com/license

1b. Stand-alone workstation - upgrading from Allplan 2014 or 2015
Start Setup and follow the instructions displayed. When you are prompted to select the license file, click 'License activation'. Enter your Product Key (26-digit code) and click 'Activate license'. By activating your license, you connect it with your computer. Follow the installation instructions.
You can find detailed information at
https://connect.allplan.com/en/faqid/20150618130717.html





2. Upgrading license server workstations

2a. License server workstations - upgrading from Allplan 2016
Start by updating your license(s) at the license server. After this, upgrade the clients.

Check the version of the license server. If you use the license server 2016-1-4 or later, you can find the version number (Build-ID) at bottom left in the License Settingsprogram. The version number should be at least 1.614.x.x. If you cannot see the Build-ID, you work with an older license server. In this case, update the license server first. Download the software for the license server from Allplan Connect.

You can find detailed information at
https://connect.allplan.com/en/faqid/20160527114300.html

After having updated the licenses, you can upgrade Allplan at the clients. Start Setup and follow the instructions displayed. The license server license will be detected automatically on the network. When you are prompted to select the license file, click 'Use active license'. Follow the installation instructions.

Note: You can update the licenses only at a license server you have already installed. If you want to switch to Allplan 2017 and move the license server to a new server, please read the following instructions:
https://connect.allplan.com/en/faqid/20150618134224.html
You can find your Product Key for Allplan 2016 in Allplan Connect as usual. Go to http://connect.allplan.com/license

2b. License server workstations - upgrading from Allplan 2014 or 2015

Start by installing the license server. After this, upgrade the clients.
You can find detailed information at
https://connect.allplan.com/en/faqid/20150618084450.html


Downloading licenses from Allplan Connect

You can find your license for Allplan 2014 BCM and the activation code for Allplan 2017 IBDin Allplan Connect. As an extra servicewe provide the old licenses for hardlock stand-alone workstations, the temporary licenses for NemSLock and the Product Keys for the new software protection system. Click
Profile > License administration.
Only administrators can use this function.

Download PDF  FAQ_EN_How_to_handle_licenses_when_upgrading_to_Allp...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011 / Allplan 2009  | Last modified: 11.07.2016
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Question:

How can I move NemSLock License Server to a new server?



Answer:

If you want to run NemSLock 2006 Server on a different or new server, you first need to render the license ineffective. For this, you still require the old server. After this, you need to contact Nemetschek Allplan Systems GmbH in order to activate the license for the new server.

As soon as you return the license, the status of the existing license is set to trial for 48 hours; then it will expire.

Note:Transfer the license to the new server while the old server is still available.

Do the following:

  • At the new server:install NemSLock 2006 Server with the temporary license files provided with the program.
  • At the clients:Exit Allplan on all workstations.
  • At the old server:return the license(s). Open NemSLock 2006 Server Console, click "Stop server", switch to "Modules" and click "Transfer license permanently". Then select "Next" and "Create". Click the "Send" button to send the .hwchs file you just created to "register@nemetschek.de" (provided an email program is installed and configured on this server). Otherwise, click "Browse" to open the folder with the .hwchs file in Windows Explorer. Now you can use any computer to send this file to the address mentioned above.
    Finally, click "Start server". The existing licenses are valid for two more days.
  • At the clients:for the time being the clients can continue to work with the old license server.
  • At the new server:After a few minutes, our server will send you an email confirming that the licenses have been returned. Now you can generate registration requests for all licenses. Next, install the licenses.
  • At the clients:Now you can switch the clients one after the other to the new server. To do this, open the License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek Softlock 2006 -> License Manager.




Tip:

To transfer the existing users to the new server, back up the Users.mcf file, which you can find in the program folder of NemSLock 2006 Server, and copy this file to the new server after the installation. Prior to copying the file, stop the "NemSLock Server 2006" Windows service, copy the file to the program folder and start this service again.

Download PDF  FAQ_EN_Moving_NemSLock_Server_to_a_new_server_(short...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 17.05.2017
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Question:

I want to update the operating system of my computer. As far as I know, I have to return the license. How should I proceed?


Answer:

Use your computer to return the license before you switch to another operating system.

  • To return the license, select
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    (Services application -> Utilities -> License -> License Manager (NemSLock)).

    Click "Relocate licenses-> Transfer licenses permanently to a computer" -> click "Next" and then "Create". The 'Send hardware change file (*.hrdwchg)' dialog box opens. Click 'Browse'.
    The program creates and saves the COMPUTERNAME.hrdwchgfile. Then Windows Explorerstarts and the folder with the hardware change file opens. You can now use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer having Internet access and so on. Email this file to register@nemetschek.de.


Note:
After you have created this file, the Allplan license of your old computer will still be valid for two more days.
As soon as we have removed the registration, we will send you a confirmation by email.


You can now switch to the new operating system.
After having done this, you need to register the license for the new system.

  • To register the license, select
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    (Services application -> Utilities -> License -> License Manager (NemSLock)).
  • Select the license entry for your seat and click "Request license". Follow the instructions
    displayed on screen.
  • Create a new registration request (register.txt) and email this file to register@nemetschek.de.



You will promptly receive the final license.
Finally, install this license file to complete the switch.


Download PDF  FAQ_EN_Returning_license_because_of_new_operating_sy...
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 30.11.2017
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Question:

Why is it not possible to install IBD planning data?
The customer number displayed is not correct or the number 0000000 is displayed and the activation code is rejected.


Answer:

The customer number depends on the license used for the installation.
Install the appropriate temporary or final license.

In addition, you need to adjust the customer number in the following places.

Services application -> Utilities -> License -> License Manager (NemSLock). Click Options at top right. Click the Customer details tab. Enter your customer number for the Client ID.
Note: If this field is not available, you need to log on as the administrator.

Services application -> Service -> Windows Explorer -> General program data (ETC, LIC) -> License(with earlier versions: Services application -> Service -> Windows Explorer (program folder)). Find the info.001 file and open it using the editor, for example. Go to the Customer line and enter your customer number. After this, save the file.

Now you can install IBD.


Note:

There is no trial license for IBD. This means that you cannot install IBD if you have installed Allplan with a trial license.

If the current IBD activation codes are not on hand, you can download them from Allplan Connect:
connect.allplan.com. After you have logged on, select "PROFILE-> License Management".

Download PDF  FAQ_EN_Activation_code_is_rejected.pdf
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