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Problemas con la licencia

JRChirlaque
JRChirlaqu…
27.07.2017 - 17:06

Buenas tardes.
Desde hace tiempo vengo observando que mi Allplan 2017 va perdiendo funciones. Se perdió la ayuda, que volvió a aparecer a la semana, se perdieron los filtros recientes, que no han vuelto a aparecer, a veces no se pueden borrar elementos de ningún tipo, otras no se pueden crear forjados. El comportamiento es muy errático. Compré un nuevo equipo para intentar conseguir trabajar de manera fluida, pero, al parecer, Allplan se empeña en hacerme la vida imposible, haciéndome perder un tiempo infinito y muy valioso reiniciando el equipo y reinstalando el programa; y está a punto de hacerme perder la paciencia.
Me dijeron en el soporte técnico que el problema era de mi licencia; que el Codemeter no tenía acceso a internet y no sé que más. También me dijeron, amablemente, que mientras no pagase me abstuviese de molestarles con preguntas. No quier pensar que pasará el día que no pueda arrancar el ordenador en el que está la licencia, que llegará. He probado y comprobado todo lo que he sabido, pero el problema persiste. El registro de eventos del Codemeter arroja un listado interminable de avisos y erores. Pego su contenido por si algún lector me puede dar una pista de lo que me está pasando. Sé que por aquí pulula gente que domina el tema.

Muchas gracias.

2017-07-27 17:32:52: Logging activated.
2017-07-27 17:32:52: CodeMeter for Windows (B6.50.2626.501.32.180)
2017-07-27 17:32:52: Running on Microsoft Windows 10 Pro 1703, 64-Bit
2017-07-27 17:32:52: Execution path: C:\Program Files (x86)\CodeMeter\Runtime\bin
2017-07-27 17:32:52: Found IPv4 address: 127.0.0.1 | 192.168.0.60
2017-07-27 17:32:52: Found IPv6 address: ::1 | fe80::d84:bab4:4143:8703%4
2017-07-27 17:32:52: Used Communication Mode (Client): IPv6 IPv4 SharedMemory
2017-07-27 17:32:52: Used Communication Mode (Server): IPv6 IPv4 SharedMemory
2017-07-27 17:32:52: Used IP address: default address
2017-07-27 17:32:52: Used IP port: 22350
2017-07-27 17:32:52: Used CmWAN port: 22351
2017-07-27 17:32:52: Multicast server search: not available
2017-07-27 17:32:52: Run as network server: no
2017-07-27 17:32:52: Run as CmWAN server: no
2017-07-27 17:32:52: Run as system service: yes
2017-07-27 17:32:52: Box Access: use direct access mode
2017-07-27 17:32:52: License file "5000505_128-11987078.wbb" loaded successfully.
2017-07-27 17:32:52: License file "5000505_128-7821073.wbb" loaded successfully.
2017-07-27 17:32:52: The list of available CmContainers has been updated!
2017-07-27 17:32:52: Detecting CmContainer with Serial Number 128-11987078
2017-07-27 17:32:53: Detecting CmContainer with Serial Number 128-7821073
2017-07-27 17:32:53: A new CmContainer is available (currently found 2)!
2017-07-27 17:32:53: The list of available CmContainers has been updated!
2017-07-27 17:32:53: The list of available CmContainers has been updated!
2017-07-27 17:32:53: Found new entries: 2
2017-07-27 17:32:53: Access from local(IPV6) to SubSystem (Handle 16)
2017-07-27 17:32:53: Handle 16 released
2017-07-27 17:32:53: Access from local(IPV6) to SubSystem (Handle 24)
2017-07-27 17:32:53: Handle 24 released
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón,NemAll_DataResource20.dll) to FCC=5000505:41900000 with NoUserLimit (Handle 32)
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón,NemAll_Lic3Support.dll) to FCC=5000505:41900000 with NoUserLimit (Handle 34)
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to FC=5000505 (Handle 35)
2017-07-27 17:33:06: Handle 35 released
2017-07-27 17:33:06: Entry (5000384:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Entry (6000100:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Entry (6000115:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Handle 34 released
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón,NemAll_Lic3Support.dll) to FCC=5000505:41900000 with NoUserLimit (Handle 40)
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to SubSystem (Handle 41)
2017-07-27 17:33:06: Handle 41 released
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to FC=5000505 (Handle 42)
2017-07-27 17:33:06: Handle 42 released
2017-07-27 17:33:06: Entry (5000384:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Entry (6000100:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Entry (6000115:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:06: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to FCC=5000505:41900000 with NoUserLimit (Handle 46)
2017-07-27 17:33:06: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:06: EBL-Trace: M1
2017-07-27 17:33:06: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:06: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:06: EBL-Trace: M1
2017-07-27 17:33:06: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:06: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:06: EBL-Trace: M1
2017-07-27 17:33:06: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:06: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:06: EBL-Trace: M1
2017-07-27 17:33:06: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:06: Handle 46 released
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to FCC=5000505:999 with NoUserLimit (Handle 47)
2017-07-27 17:33:06: Handle 47 released
2017-07-27 17:33:06: Access from local(IPV6)(JR6\Juan Ramón) to FCC=5000505:999 with UserLimit (Handle 48)
2017-07-27 17:33:07: Access from local(IPV6)(JR6\Juan Ramón,NemAll_Lic3Support.dll) to FCC=5000505:41900000 with NoUserLimit (Handle 50)
2017-07-27 17:33:07: Access from local(IPV6)(JR6\Juan Ramón) to FC=5000505 (Handle 51)
2017-07-27 17:33:07: Handle 51 released
2017-07-27 17:33:07: Entry (5000384:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:07: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:07: Entry (6000100:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:07: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:07: Entry (6000115:0) not found - Event WB0200 (ENTRY NOT FOUND), Request IP-Address local(IPV6)(JR6\Juan Ramón) with NoUserLimit
2017-07-27 17:33:07: API Error 200 (ENTRY NOT FOUND) occurred!
2017-07-27 17:33:07: Access from local(IPV6)(JR6\Juan Ramón) to FCC=5000505:41900000 with NoUserLimit (Handle 55)
2017-07-27 17:33:07: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:07: EBL-Trace: M1
2017-07-27 17:33:07: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:07: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:07: EBL-Trace: M1
2017-07-27 17:33:07: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:07: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:07: EBL-Trace: M1
2017-07-27 17:33:07: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:07: Box Event HW26-507 (7821073) occurred.
2017-07-27 17:33:07: EBL-Trace: M1
2017-07-27 17:33:07: API Event WB26 (PRODUCT ITEM OPTION MISSED) occurred (returned to caller)
2017-07-27 17:33:07: Handle 55 released
2017-07-27 17:33:07: Access from local(IPV6)(JR6\Juan Ramón) to FCC=5000505:999 with NoUserLimit (Handle 56)
2017-07-27 17:33:07: Handle 56 released
2017-07-27 17:33:07: Handle 50 released

mtl
mtl
30.07.2017 - 10:27

Si el problema es con la licencia no creo que funcione lo siguiente, pero por probar...

A mí Codemeter me ha dejado de funcionar alguna vez, cuando Allplan se cierra con un error. Y luego no me deja iniciar Allplan. Lo que hago es:

Clic derecho en el icono de Codemter, clic en "Show". Clic en el menú "Process", clic en "Restart Codemeter Service".

Con eso todo vuelve a funcionar.

Si tienes un antivirus, asegurate de que no impide el acceso de Codemeter a la red.

Suerte