Unable Print - Reinforcement Report

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Afternoon,

I have problem in the office with one of the user. He is using Allplan 2018, the problem is when he tried to create the Reinforcement Report using his login profile the result for the report is "Blank". But when i tried the same way using my profile no issue at all.

Please advise how to solve the problem

Thank You
Jogi

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May it help, when the user ties Hotline Tool -> cleanPrint

see Step 2 in this FAQ description

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