Privacy Policy

As of: 25th May, 2018

Preamble

In the following privacy policy, you will be informed about thecollection ofpersonal data when using our website. Personal data is all data related to you personally, such as name, address, e-mail address or user behavior.

Responsible party / DSB

Responsible party
for the data processing

Data protection officer
of the responsible party

ALLPLAN Deutschland GmbH

Konrad-Zuse-Platz 1

81829 Munich

Germany

 

Legal representative:

Richard Brotherton, Managing Director

Mr. Christian Dürschmied

Consultant for data protection and attorney

intersoft consulting services AG

Marsstraße 37

D-80335 Munich

 

Can be reached by e-mail at:

General data collection when accessing our website

Data must be collected to provide the website and the data must be stored in log files to operate the website. However, the user has no option to object. Every time ALLPLAN's website is accessed, usage data is determined by the respective Internet browser and stored in server log files. The data sets saved here contain the following data: The date and time of access, name of the site accessed, IP address, referrer URL (origin URL from which you came to the website), the transferred amount of data as well as the product and version information of the browser used.

The user’s IP addresses are deleted or anonymized after the end of usage. During an anonymization, the IP addresses are changed so that the details of personal or professional relationships can no longer be assigned to a certain or identifiable natural person or it cannot be done without a disproportionately large amount of time, money and effort.

ALLPLAN analyzes these log file data sets in anonymized form to improve the website further and make it more user-friendly, to find and correct errors faster and to control server capacities. In addition, analyzing the log files makes it possible to identify and correct errors on the website faster.

As part of the consideration of interests as per article 6 (1) lit. f GDPR, we have taken into consideration and weighed our interest in the provision and your interest in a data protection-compliant processing of your personal data. Since the data below is sometimes technically required to provide our service so that we can offer you our website and also ensure stability and safety, especially in order to offer protection against misuse, we have come to the conclusion that this data (with a state-of-the-art guarantee of data security) can be processed, whereby your interest in a data protection-compliant processing is reasonably taken into consideration.

Data

Purpose of processing

Duration of storage

Operating system used

Evaluation by devices in order to ensure an optimized display of the website

The data is deleted or anonymized (change the IP address so that individual information can no longer be assigned to a certain or identifiable natural person or it cannot be done without a disproportionately large amount of time, money and effort) once the respective session is over.

Information about the type of browser and the version used

Evaluation of the browser used in order to optimize our websites for this purpose

The Internet service provider of the user

Evaluation of the Internet service provider

IP address

Display of the website on the respective device

The data and time of the access

Ensuring the proper operation of the website.

If necessary, the manufacturer and type designation of the smartphone, tablet or other end devices

Evaluation of the device manufacturer and types of mobile end devices for statistical purposes

Name of the site accessed

Ensuring the proper operation of the website

Referrer URL (source URL from which you came to the website)

Ensuring the proper operation of the website

Log files

Ensuring the proper operation of the website

Collection, Processing and Use of Your Personal Data

ALLPLAN strictly complies with the statutory provisions, especially the General Data Protection Regulation (GDPR), when collecting, processing and using your personal data. ALLPLAN collects, stores and processes your data to fully complete your registration, application or shop order, including any subsequent warranties, for services, technical administrator and their own marketing purposes.

Your personal data is only disclosed to third parties or otherwise if this is required for the purpose of contract execution or billing or you have consented otherwise. As part of the order processing, the service providers (sales partners) utilized by ALLPLAN, for example, will receive the necessary data for the order processing. The data disclosed in this way may only be used by service providers to fulfill their task. Any other use of the information is not permitted.

For registration, ALLPLAN requires your correct name and address information. Additional payment information is required for your shop order. Your e-mail address is required so that ALLPLAN can confirm the registration or order entry, provide services (e.g. product downloads) and communicate with you. In addition, the e-mail address is required for identification (customer login).

Your personal data is then deleted if not opposed by retention obligations and if you have made a claim for deletion if the data is no longer required for the purpose intended with the data storage or if its storage is not permitted for other legal reasons.

The following personal data is generally collected and stored as part of the provision of services by ALLPLAN: Address data (name and address), email address as well as optionally the telephone number.

Personal data is also used to:

  • provide content requiring registration, including product downloads, webinars, shop orders;
  • conduct market research and provide information about news, offers and promotions, if consent for this was granted;
  • improve services on the website for users, which measure the interest in different services,
  • offer other services described during the collection of data.

     

Registration

You can register with us and create a customer account. We collect and save the following data from you for the registration:

Data

Purpose of processing

Legal basis for processing

Duration of storage

User name

Creation of the customer account

Execution of a user contract

Until revocation / objection

E-mail address

Creation of the customer account

Execution of a user contract

Until revocation / objection

Password

Creation of the customer account

Execution of a user contract

Until revocation / objection

IP address when logging in

Data transfer when registering on the web server

Execution of a user contract

Until revocation / objection

*Title

Direct approach

Consent

Until revocation / objection

*First name

Direct approach / proper invoicing and proof of collected taxes

Consent / initiation / execution of the contractual relationship

Until revocation / objection

*Last name

Direct approach / proper invoicing and proof of collected taxes

Consent / initiation / execution of the contractual relationship

Until revocation / objection

*Telephone number

Communication with the customer

Consent

Until revocation / objection

*Address

Direct approach / proper invoicing and proof of collected taxes

Consent / initiation / execution of the contractual relationship

Until revocation / objection

*Company address

Direct approach / proper invoicing and proof of collected taxes

Consent / initiation / execution of the contractual relationship

Until revocation / objection

* optional information

 

Cookies – General Information

Our website uses cookies. Cookies are text files that are stored in the Internet browser or that are stored by the Internet browser on the user's computer system. If a user accesses a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that makes it possible to uniquely identify the browser the next time the website is accessed.

Cookies – Different Types of Cookies

a) Technically required cookies

We use cookies to make our website more user-friendly. Some elements of our website require the accessing browser to be identifiable after switching sites.
 

(1) Google Tag Manager

We use the following technology of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”):

For reasons of transparency, we would like to note that we use the Google Tag Manager. The Google Tag Manager itself does not collect any personal data. The Tag Manager makes it easier for us to incorporate and manage our tags/cookies. Tags/cookies are small code elements that, among other things, serve to measure traffic and visitor behavior, to record the effectiveness of online advertising and social channels, to set up remarketing aimed at audience targeting and to test and optimize websites. If you have opted out, this opt-out will be taken into consideration by the Google Tag Manager. For additional information about the Google Tag Manager, see: https://www.google.com/intl/de/tagmanager/use-policy.html.
 

b) Cookies for reach measurement

Cookies for reach measurement collect information about the way our website is used, such as website accesses or error messages. These cookies cannot save any information that permits the user to be identified. The information collected is only aggregated and thus is evaluated in anonymous form.
 

(1) Matomo (formerly Piwik)

This website uses the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, (“Matomo”) to collect and store data based on our legitimate interest in the statistical analysis of the user behavior for optimization and marketing purposes as per article 6(1) lit. f GDPR. This data can be used to create and evaluate pseudonymized usage profiles for the same purpose. For this purpose, cookies may be used. Cookies are small text files that are stored locally in the cache of visitor‘s web browser. Among other things, cookies make it possible to recognize the Internet browser. The data collected with the Matomo technology (including its pseudonymized IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym.

If you do not agree to this data from your visit being stored and evaluated, then you can object to the storage and use at any time by clicking below. In this case, an opt-out cookie will be placed in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie will be deleted too and you may need to activate it again.