Allplan Forum: Bug in version 2022

ChippyCat

28.04.2023 - 09:00 Uhr *

Hi everyone,
My Allplan version 2022 cannot recognize graphic card but version 2023 can. I don't know why, I asked develop team but get nothing.
Hope that someone in forum can fix that. I have a lot of work need to do in old version 2022. THanks

I am using win11 Home, Ryzen 7 5800H, Ex 6600m and 16gb of Ram.

AMD driver 23.4.3 or 31.0.14051.5006

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Hilfreichste Antwort anzeigen Hilfreichste Antwort verbergen

jvelletti

28.04.2023 - 09:19 Uhr * [Hilfreichste Antwort]

Please add the following Info:

Name of Graficcard and Model
Installed driver version

Allplan Webentwicklung

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ChippyCat

28.04.2023 - 09:57 Uhr

Zitiert von: jvelletti

Please add the following Info:
Name of Graficcard and Model

Installed driver version

I've just updated the information

jvelletti

28.04.2023 - 10:13 Uhr *

And maybe the Solution in this post helps :

https://connect.allplan.com/forum/topics/topic/topics/cad-general/allplan-doesnt-recognizes-the-offboard-nvidia-gpu-if-you-has-a-second-screen-connected-to-a-laptop-powered-by-nvidia-optimus-with-partial-solution.html#post_313972

Allplan Webentwicklung

Private messages must be private. No support request via Private message.

jvelletti

28.04.2023 - 10:16 Uhr *

PS: allplan 2022 is only tested and approved with previos driver Version.

Allplan Webentwicklung

Private messages must be private. No support request via Private message.

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ChippyCat

29.04.2023 - 14:47 Uhr

Zitiert von: jvelletti

And maybe the Solution in this post helps :
https://connect.allplan.com/forum/topics/topic/topics/cad-general/allplan-doesnt-recognizes-the-offboard-nvidia-gpu-if-you-has-a-second-screen-connected-to-a-laptop-powered-by-nvidia-optimus-with-partial-solution.html#post_313972

I've tried but it doesn't work.

ChippyCat

29.04.2023 - 14:48 Uhr

Zitiert von: jvelletti

PS: allplan 2022 is only tested and approved with previos driver Version.

My graphic card is RX 6600m so I cannot install driver of W 6600m. I think this is a bug because version 2023 runs good.