[Frage] License problems


Hi,

I just reinstall windows, and now I'm trying to install Allplan. But I can't do this.
In menu: "Specify your license configuration" I tried all options.
When I choose "License activation" and enter product key, there was message: "License is already activated".
Than I tried "License selection", also nothing: "There is no license available for this Allplan version".

How can I fix this problem?

Kind regards,
Igors Trofimovs

You had to release the license before reinstalling windows, you will have to contact your dealer or support now. They would help you fix your problem.