[Question] Allplan won't start


Hi so I installed Allplan 2020 a bunch of days ago and I've been trying to fix it for way too long and nothing seems to work I've attached some pictures so you can see what I mean by that I just cannot open the program. I reinstalled it 5 times already and it doesn't work.

Attachments (3)

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Allplan 1.png
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Downloaded 8 times
Size: 20,49 KiB
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Allplan 2.png
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Downloaded 10 times
Size: 14,74 KiB
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Allplan 4.png
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Downloaded 6 times
Size: 13,30 KiB

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Heelo,

Perhaps your user rights to the Allplan folder are not the same as your administrator rights.
Check this out.
And be careful, it looks like you have 3 or 4 folders for Allplan ("Allplan 2020_3") in one of your images.
Uninstall Allplan, delete old folders and reinstall it.


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Heelo,

Perhaps your user rights to the Allplan folder are not the same as your administrator rights.
Check this out.
And be careful, it looks like you have 3 or 4 folders for Allplan ("Allplan 2020_3") in one of your images.
Uninstall Allplan, delete old folders and reinstall it.


Hi again so I managed to do what you told me and the missing folders error kept going on so I created them myself. Allplan almost launched but I got this at the end any idea what I can do what file I need to transfer into the folder I made or anything like that its like im almost there but something keeps popping

Attachments (2)

img
Allplan 6.png
Type: image/png
Downloaded 8 times
Size: 11,19 KiB
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Allplan 7.png
Type: image/png
Downloaded 6 times
Size: 11,98 KiB

Hello,

All this is not normal.
Contact Allplan support to get everything back to normal.


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