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Версия:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Последнее изменение: 16.10.2020
 

Question:

How can I install additional Allplan workstations on an existing network (with or without Workgroup Manager)?



Answer:

Before you install the additional workstations, find out the path to the central file storage folder on a computer where Allplan has already been installed. Open the Services application on this computer. The Services application window shows the path to the central file storage folder.

Enter this path when Setup prompts you to specify the central file storage folder.
Select "Minimum" for the Setup type.



Notes:

  • Make sure the version you are installing is the same as the one installed on the other workstations.
  • In addition, make sure all workstations are running either with Workgroup Manager or without Workgroup Manager. To find out whether Workgroup Manager is installed or not, open the Services application and check the menus: if you can see the Workgroup Manager menu, Workgroup Manager is installed.
  • Installing additional workstations does not affect the data (projects, ...) in the central file storage folder.
  • If you add new users to a new Allplan workstation, do not forget to add them to the Workgroup Manager, too.
  • Version 2014 and earlier: if one of the computers also serves as the Allplan server, you cannot use the approach described above to find out the path to the central file storage folder.
    In this case, you will see the path to a local folder instead of the central file storage folder.
    Use a different computer to find out the path to the central file storage folder.
Загрузка PDF  FAQ_EN_Installing_Allplan_on_a_network_later.pdf ...
Версия:  Allplan 2019  | Последнее изменение: 04.03.2019
 

Question:


How can I activate my licenses for Allplan Online products and assign these licenses to other people?


Answer:



1. Components required

Internet connection and internet browser

2. Purchasing licenses

You can purchase Allplan Online products in two ways.

2.1 Allplan Shop (shop.allplan.com)

Allplan Options, Bimplus Options
a. Specify how many licenses you want to buy and add the Allplan Online product to the cart.
b. Follow the instructions displayed and buy the Allplan Online product.
After you have bought the Allplan Online product, the licenses will be assigned to your Bimplus team. You can manage these licenses using “My Account” - “Subscriptions and Users”.

2.2 Contact the Allplan sales partner in your area.

3. Assigning licenses

You can manage your licenses for the Allplan Online product in the Allplan Shop. Go to the “Subscriptions and User” area. As an alternative, you can also use the Bimplus portal. Here, go to the “Team members” area.

3.1 Sign in to the Allplan Shop or the Bimplus portal.

• Allplan Shop: Select “My Account” - “Subscriptions and Users”.
• Bimplus portal: Select “Team members”.

3.2 Select the Allplan Online product.

3.3 You can now assign one or more Allplan Online product licenses to team members. Select the user in the list and assign the license by selecting the check box. You can remove the license at any time by clearing the check box.
If the list does not include the user to whom you want to assign an Allplan Online product license, click “Invite new Bimplus team member”, enter the email address of the new team member and select a role.

Important: Do not assign the role of team administrator to a new team member unless this is absolutely necessary. A team administrator has more rights than a project administrator. You can define project administrators in the Bimplus project and user management.

You can find the new team member in the list as soon as this new team member has accepted the invitation.

4. Managing users and assigning users to the project

Allplan Online products are cloud-based solutions. Therefore, the Bimplus user management is used for project collaboration.
To define the project members, use the Bimplus project administration. You must invite new project members to the Bimplus project.
If these Bimplus project members also want to use Allplan Online products, you must assign an Allplan Online product license to each project member (see “Assigning licenses”).

Загрузка PDF  FAQ_EN_Licensing_Allplan_Online_products.pdf
Версия:  Allplan 2020 / Allplan 2019  | Последнее изменение: 08.04.2020
 

Question:

You may ask yourself on which occasions or user actions Allplan synchronizes drawing files and plans with the Bimplus Cloud in an Allplan Share project.


Answer:

The following cases apply to drawing files:


Case 1:
Drawing files in a share project are uploaded to the Bimplus cloud for synchronization if all three of the following conditions apply:

  • A change has occurred on the drawing files
  • The drawing files have been changed to gray or deselected
  • Open on a project-specific basis is closed


If other users have the drawing file which meets all the criteria in case one, grayed out (i.e. it is passively in the background), then after the first user has carried out all three steps, they will automatically receive a message informing them that there have been changes to the drawing file. They can then either display or reject these changes.
If the other users do not see this message, they should make sure that they are using the latest version of their Allplan installation and that the check mark is set in the options for
Options -> Desktop Environment -> Save/Load -> For changes in reference drawing files show message. If the check mark is not set, simply set it and restart Allplan.

Case two:
In Allplan, click on Allplan A in the top left-hand corner and select Save all -> all drawing files that have changes are synchronized.

In this case too, as in case 1, a message is sent to all users who have the drawing file, to which all the criteria from case 1 apply, in grey (i.e. passively in the background).

Case three:
Even if you simply open the function New project, Open Project, all drawing files that have been modified are synchronized

Case four:
When you call up the Layout Editor, all drawing files that have been changed are also synchronized



The following applies to plans:
If drawing file contents in the plan change, then the plan is NOT uploaded - no need . Plans are only uploaded if either something changes in the plan layout (move or delete a plan element in the plan, etc.) or, for example, the scale or drawing type of a plan element is changed. The upload then takes place automatically when you change the plan or leave the plan layout.




Note:

In Allplan version 2018, these notes also apply accordingly; only case 2 for drawing files does not work in this version.

Загрузка PDF  FAQ_EN_When_do_Allplan_share_projects_synchronize_dr...
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 08.05.2019
 

Question:

I would like to run the program on a different computer. How can I transfer the NemSLock license?



Information:

You can use the "Export/import - license transfer" tool to transfer an Allplan license temporarily from the registered computer to a different computer (a laptop, for example).
Licenses are always transferred between two specific computers. When you export the license from the source computer, you need to precisely specify the destination computer to which the license is to be transferred. A registered, running Allplan version must be installed on the source computer. At least a trial version of Allplan must be installed on the destination computer. Whether this trial version is still valid or has already expired is irrelevant.



Note:

The license should notbe transferred temporarily when you have bought a new computer and you want to run the program permanently on this new computer. The temporary license transfer is limited to 30 days. For more information please consult the online Help.


Answer:

Open the Services application -> Utilities -> License -> License Manager (NemSLock).

Select theExport/import - license transfertool.

You can choose between a transfer that is "Directly on the network" and one that is "Indirectly by transfer file". The direct transfer requires that the source computer and the destination computer are connected via a network. As opposed to the indirect transfer, you can also exchange licenses when you opt for the direct transfer.


A. Transferring the license directly

Preparing the destination computer for the license import

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import licenseoption.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Using the source computer to export the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Export license option. Enter the computer name or IP address of the destination computer. For the time limit, specify after how many days the license file is to be available at the source computer again. This will happen automatically as soon as this period expires.
  5. Click Finish.


Returning the license file to the source computer before the time limit expires

Source computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the (Re-)Import license option. The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.


Destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select the Return license option. The "Return License" dialog box appears.
  5. Enter the name or IP address of the computer to which you want to return the license and click Return. A message appears announcing that the license has been exported to the destination computer.
  6. At each computer, clickOKto confirm.



B. Exchanging licenses while online

Specify which computer is to be the master and which computer is to have a subordinate role (slave).

Preparing the slave for the license exchange

  1. At one of the two computers, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Select the "Nemetschek Softlock License Manager" tab. Click the Export/import - license transfericon at the top.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses -> Slave.The computer name and IP address are displayed in a dialog box. You require one of these pieces of information to start the online transfer at the source computer.
  5. Click Reception.



Exchanging license using the master

  1. Using the other computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top. The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Exchange licenses-> Master. Enter the computer name or IP address of the slave. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  5. Click Finish.


Returning the exchanged licenses before the time limit expires

  1. Using the slave, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  3. Select Directly on the network.
  4. Select Reverse license exchange -> Slave -> Reception.
  5. Using the master, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  6. Click Export/import - license transfer.The "License Transfer Wizard" dialog box opens.
  7. Select Directly on the network.
  8. Select Reverse license exchange -> Master. Check whether the proposed computer name or IP address of the slave is correct.
  9. Click Reverse.



C. Exchanging licenses while offline


Creating computer ID files for the source and destination computers

First you need to create two computer-specific ID files: one for the source computer and one for the destination computer. These files are valid until you change the hardware of the corresponding computer. If the hardware changes (adding a hard disk or a DVD/CD drive, for example), you need to create a new computer ID file.

To create a computer-specific ID file:

  1. Start the Nemetschek License Manager by clicking Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click the Export/import - license transfericon at the top and select Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select Create computer ID file.
  4. Click Browse...and specify the path where you want to save the computer ID file.
  5. Click Finish.


Note:

The folder you select must exist. The computer-specific COMPUTERNAME.nslid file is created in this folder.
If the source computer and the destination computer are connected on the network, you can specify the source and destination paths over the network without having to use storage media or email attachments.

Exporting the license file for the destination computer

  1. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Export license option. The Import Computer IDdialog box is displayed.
  4. To export the license for a specific destination computer, do the following: Click Browse..., and select the computer ID file of the destination computer (name_of_destination_computer.nslid) and clickOpen. Click Next.
  5. For the time limit, specify after how many days the license file is automatically returned to the source computer.
  6. Click Create License Transfer Fileand clickOKto confirm. A file (name_of_destination_computer_date_time.NslTransfer) is created for the destination computer.


As soon as you have exported the license, Allplan no longer starts on the source computer.

Importing the license file into the destination computer

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. At the top click Export/import - license transfer -> Indirectly by transfer file.The "License Transfer" dialog box is displayed.
  3. Select the (Re-)Import license option. Click Browse....and select the license file you want to import. Click Open.
  4. Click Import and clickOKto confirm.



Note:

Each license file can be imported just once. For this reason, the file name is preceded by the word "used_" after the import.

Returning the license file to the source computer before the time limit expires

  1. Using the destination computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  2. Click Export/import - license transfer -> Indirectly by transfer file.The "Offline License Transfer" dialog box is displayed.
  3. Select the Return license option.
  4. Click Browse...and select the path where you want to save the license file returned. Then click OKto confirm.
  5. Click Return and clickOKto confirm.
  6. Using the source computer, start the Nemetschek License Manager by clickingStart -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager.
  7. Select the "Nemetschek Softlock License Manager" tab. Click License transfer -> Offline license transfer. The "Offline License Transfer" dialog box is displayed.
  8. Select the (Re-)Import license option.
  9. Click Browse...and select the corresponding license file. Then click Open.
  10. Click Import and clickOKto confirm.
Загрузка PDF  FAQ_EN_Transferring_NemSLock_licenses_temporarily_(i...
Версия:  Allplan 2015  | Последнее изменение: 08.06.2020
 

Question:

An error occurs during installation of hotfix 2015-1-11 or later. What can I do?



Answer:

To install this and future Allplan 2015 hotfixes using auto-update, you must update the installation service. Requirement: Allplan 2015-1-10 is installed.

1. You can find a batch file attached to this FAQ. Save and extract this file and execute it on every Allplan workstation (right-click this file -> select "Run as administrator" on the shortcut menu...). The batch file looks for the "InstallAULService.exe" file in the local PRG folder of the Allplan installation and runs it as the administrator. This updates the installation service.
Be careful: this requires administrator privileges.

If your e-mail program blocks this file, you can also download it from our FTP server.
Enter the following address in WindowsExplorer (do not use Internet Explorer!):

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/2015/Hotfix/2015-1/UpdAUL.bat


2. Auto-update should now work as usual.



Note:


As an alternative, you can also install the full version of Allplan 1/12/2015. This also updates the installation service.
You can download the full version fromhttps://connect.allplan.com/deor from our FTP server:

To access our FTP server, you require a current Windows operating system. Do the following:
Enter the following address in Windows Explorer (do not use Internet Explorer!):

ftp://nemhotline:ha37jvg8f@ftp.nemetschek.de/download/Allplan/2015/CD/DoWn-allplan2015-1-12-cad.zip

Download the corresponding ZIP file and extract it. Right-click the exe file and start it using "Run as administrator".
Install the update.

Загрузка PDF  FAQ_EN_Automatic_update_fails_to_install_hotfix_2015... Загрузка UpdAUL.zip
Версия:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Последнее изменение: 08.05.2019
 

Question:

I have installed Allplan using the temporary Softlock license ("customer#_seat_psd.nslock") and "Trial" is displayed for its status in the License Manager.
How can I register this license?



Answer:

You use License Manager to create a registration request and send it by email to register@nemetschek.de.
In response, you get a final license file. Installing this license removes the lime limit.
Below is a description of the necessary steps.



Notes:

  • Using the temporary license, you can start Allplan as a trial version. You can work with Allplan without any restrictions for 30 days.
    After expiration of this period, Allplan starts as a viewer only. However, you can still request and install the final license.
  • When running Windows Vista, start Nemetschek License Manager as the administrator:
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    Click "License Manager" with the right mouse button and choose "Run as administrator" on the shortcut menu.




How to proceed:

1. Request a license registered for your computer

  1. On the Windows taskbar, click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager(or Services application -> Utilities -> License -> License Manager (NemSLock)).

    When running Windows Vista, start License Manager as the system administrator: click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager.
    Click License Managerwith the right mouse button. On the shortcut menu, click Run as administrator.
  2. Select the seat you want to register so that it is highlighted in blue.

    Note:You can only register seats you have purchased. If you can see only seats with numbers between 90 and 99 (= trial licenses for temporary use), you first need to install the personal license for temporary use.
  3. Click License requestat top left.

    The License Request Wizardstarts. The Welcome to the license request wizarddialog box provides information on the steps that follow.
  4. Click Next >.
    The Customer detailsdialog box opens.

    Note: Editing customer details requires administrator privileges. If you do not have these privileges, you will see a corresponding message. Cancel NemSLock License Manager and start again by selecting the Run as administrator option on the shortcut menu.
  5. Enter the necessary details:

    - If the Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF), you selected the Trial license for temporary useoption when you installed Allplan.
    In this case, install the personal license for temporary use before you create the registration request.

    - If Client IDand CD Keydo not match the numbers printed on your delivery note (for example, typing errors, small letters and capital letters mixed up), you can enter Client ID and CD Key manually.

    - Fill out all the fields.

    Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.

    Note:Check the entries for Client ID(customer number) and CD Key , making sure these numbers are the same as those printed on the delivery note you received from Allplan. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.

    Tip: You can also find these numbers in the personal license file for temporary use (*_psd.nslock). Open the license file in an editor and scroll down to the end of the file. You can then copy the license codes displayed after CUSTOMERand CDKEYto the Clipboard and paste them into the appropriate boxes.
  6. Click Next >.
  7. Select the Program, Versionand Seatand click Next >.

    Note: If the Client IDis invalid (for example, when you use a trial license) you cannot confirm the dialog box by clicking OK. Instead, you will see a corresponding message.
  8. Specify how to send the registration file and click Next >.

    Start email program ...
    The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

    Save the registration file ...
    The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

    In addition, you can see the data that were written to the registration file.
  9. Click Finish.
  10. Click Close to exit NemSLock License Manager.


You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read. If you have any questions or need more information, please contact Allplan directly.



2. Install the license file

Shortly after you sent the registration request to 'register@nemetschek.de' as described in step 1, the final license file will be sent to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license file by double-clicking it ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" at top left in Nemetschek SoftLock License Manager and select the license by clicking "Browse...".
    Click "Finish" to complete the installation process.


Note:

Do not use the same computer to register several license files for different seats. This would connect the seats. You cannot separate the seats again without the help of technical support.

Загрузка PDF  FAQ_EN_Nemetschek_Softlock_-_first_steps.pdf
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016  | Последнее изменение: 23.09.2019
 

Question:
I purchased a new license and received a Product Key for Allplan. However, I work with an earlier Allplan version. How can I install and license Allplan 2015 or an earlier version despite the new license?


Answer:

Allplan 2016 introduced a new protection system. Since then licensing has been based on CodeMeter by Wibu Systems AG. You can no longer use Softlock (NemSLock) or hardlocks with Allplan. For running Allplan, you get a Product Key by email. Using this key, you can activate your license online.

This new license is not downward compatible. Consequently, you cannot use it for earlier Allplan versions.

For licensing earlier versions, you require the Client ID and CD Key. You can find this information in the delivery note or invoice. Instead of a temporary license, use the appropriate trial license to install Allplan 2015 or an earlier version. Then generate a registration request to license and activate the modules you purchased.

Note:
If you use a license server for which you purchased an additional license, please read the separate document or contact support.de@allplan.com. We will show you how to add the new license to the license server.

If you want to install Allplan 2015 or an earlier version, use a trial license to install the version you need.

Downloading Allplan:
Make sure the Allplan version you install is always up-to-date. In other words, it should include the latest hotfixes and service releases.
You can download the current Allplan version from Allplan Connect or the FTP server.
Allplan Connect:
https://connect.allplan.com/de/support/downloads.html


1. Install Allplan with a trial license
Install Allplan. In the 'Select License Information' dialog box, choose 'Trial license for temporary use' and select the license for 'Architecture' or 'Engineering'.

Important: If you work with Workgroup Manager, select 'Different trial license' -> 'Next'. Open the Workgroup folder for your country and select the appropriate license. Then follow the instructions and install Allplan. Make sure you enter the paths correctly.


2. Request a license registered for your computer
The trial license is valid for 30 days. It is not personalized.
Consequently, you have to enter your personal data manually when generating the registration request.
You can find the required Client ID and CD Key in the delivery note or invoice.

To generate a registration request, do the following:

Open the License Manager (Service application -> Utilities- > License -> License Manager).
Select the license entry for your seat and click 'Request license'. Please follow the instructions displayed on screen.

Note: Editing customer details requires administrator privileges. The system will issue an appropriate message. Close NemSLock License Manager and start the Services application again. To do this, click the Services desktop icon with the right mouse button and select 'Run as administrator' on the shortcut menu.


Enter the necessary details:
The Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF).

For the Client ID, enter your customer number. You can find your customer number in the letteror delivery notethat came with Allplan.
For the CD Key, enter your CD Key, which you can also find in the letter or delivery note. Make sure you use small letters and capital letters accordingly.

Note:You can find the Client ID and CD Key at top left in the delivery note. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.


Fill out all the fields. Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.
Click Next >

For the seat, change the number 94 to the license you purchased, for example, 02, 03 or 04.
Specify how to send the registration file and click Next >.

Start email program ...
The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

Save the registration file ...
The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

In addition, you can see the data that were written to the registration file.

  1. Click Finish.
  2. Click Close to exit NemSLock License Manager.

You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read.


3. Installing the license file
Shortly after we received the registration request, we will send you the final license file to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license by double-clicking the license file ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" and then "Browse..." to select the license.
    Click "Finish" to complete the installation process.
  • Your registered license is displayed in the License Manager. Clear the check box for the trial license (for example, seat 94 or 98). Make sure your registered license is the only license that is selected.




Загрузка PDF  FAQ_EN_Installing_an_earlier_version_with_NemSLock_i...
Версия:  Allplan 2020 / Allplan 2019 / Allplan 2018  | Последнее изменение: 27.12.2019
 

Question:

What are the reasons why I cannot modify the format properties (pen thickness, color, ...) of elements in a DWG/DXF file I have just imported?



Answer:

There are four reasons why these elements cannot be modified.

1st -the elements are smart symbols:

  • To retain the smart symbols but still be able to modify the elements, select Modify -> Bonus Tools -> Smart Symbols -> Modify Smart Symbol(until V2006: Modify -> Bonus Tools -> Smart Symbols -> Modify Display Parameters) and click the relevant element. Now you can modify it (using Modify Format Properties, for example). For more detailed information on how to modify smart symbols, please contact us.
  • If you do not want to retain the smart symbol, you can also resolve it: Modify -> Bonus Tools -> Smart Symbols -> Unlink Smart Symbol, select the smart symbol(s) you want to resolve and click the right mouse button to confirm.
  • To resolve the smart symbols during import, select the file to be imported, click the"Options..."button,open the "Advanced Settings" tab (until Allplan 2008 "Advanced Transfer Settings")and select the"Smart symbol"check box in the"Explode elements" area. To confirm the dialog box, click OKand open the file.


2nd - theelements are composite elements:

  • To explode a composite element, select Modify -> Advanced Draft -> Explode Composite Element. Select the composite element(s).
  • To resolve the composite elements during import, select the file to be imported, click the "Options..." button, open the"Advanced Settings" tab" (until Allplan 2008: "Advanced Transfer Settings") andselect the "Composite elements"check box in the"Explode compounds" area. To confirm the dialog box, click OKand open the file.


3rd - the elements are on frozen layers:

  • To modify these elements, you first have to set the corresponding layers to modifiable. Open the layer selection by clickingFormat -> Select, Set Layers.On theSelect Layer/Visibilitytab, set all the layers to modifiable.


4th - the elements have the "from layer" format property:

  • To find this out, click an element with the right mouse button and selectFormat Propertieson the shortcut menu: pen thickness, line type or line color is not available for elements with the "from layer" format property.
  • To modify the format properties of the layer, select Format -> Select, Set Layers and open the'Format Definition' tab. Check that the''Match from layer based on line style, pen, line, color assigned (fixed setting)"optionis selected in the"Layers' format properties" area. Next, select the layer on which the element resides and change its format properties.
  • To remove this property, clickEdit -> Modify Format Properties, select the"Change 'from layer' for pen, line and color" option(pen thickness, line type and line color must not be selected) and select the elements.
  • To resolve the "from layer" property during import, select the file to be imported, click the "Options..." button, open the"Advanced Settings" tab" (until Allplan 2008: "Advanced Transfer Settings") andselect the "From layer"check box in the"Explode compounds" area. To confirm the dialog box, click OKand open the file.




Note:

If you have any further questions regarding data exchange, this topic is described in detail in the online Help. All you need to do is press the F1 key. Open the Index tab and selectInterfaces.

Загрузка PDF  FAQ_EN_Elements_cannot_be_modified_after_import.pdf ...
Версия:  Allplan BCM 2014 / Allplan BCM 2013 / Allplan BCM 2012 / Allplan BCM 2011 / Allplan BCM 2009  | Последнее изменение: 28.07.2015
 

Question:

How can I export and import projects using Allplan Building Costs?



Note:


The following FAQ describes this topic only briefly.
For detailed information, please refer to the help by clicking Help -> Contents and Index:
Backing up data and archiving projects -> Backing up and archiving projects using archive administration -> Backing up projects


Note:

If you have received data from us or if you send data to us, please read the 'Important information' section at the end of this FAQ!

Exporting:

  • SelectProject data -->Archive...; the Archive Administration dialog box opens.
  • Click Pathand set the archive folder.
  • Please make sure that Formatis set to Archive (version 4.0 and later).You can find this setting at bottom right.
  • Select the project you want to archive in the list box on the left.
  • ClickArchive projectto start backing up the data.
  • The project appears in the list box on the right.
  • As a result, the program has created an XXX.arafile.


Importing:

  • StartAllplan Building Costs.
  • SelectProject data -->Archive...
  • Click Pathand set the archive folder.
  • The project appears in the list box on the right; select it and click Restore archive.
  • If the program asks whether you want to create a copy, you are advised to do this to protect existing data.
  • The project appears in the list box on the left; you can now edit it.




Important information:

You can use this type of archiving to back up project data. Please note that this backup does not contain the complete database!
This type of archiving is very useful if you want to transfer data to technical support.
If you send a project, please do not forget to provide us with a detailed description of the problem.
This description should include the following information:

  • Program and version
  • When does the error occur? Or what did you do when the error occurred?
  • What does the error message say? A screenshot would be very helpful.
    (Pressing the Printkey copies the current contents of the screen to the Clipboard. Using CTRL+V, you can paste this screenshot into a Word document, save this file and send it to us.)
  • Office name or customer number and telephone number so that we can contact you.

We kindly ask you not to make any changes in the project in the meantime.

A note on fixed projects:
Please do not copy any data from a corrupt project to a fixed project as this may transfer the corrupt data to your current project!

Загрузка PDF  FAQ_EN_Exporting_importing_projects_.pdf
Версия:  Allplan 2016  | Последнее изменение: 30.11.2017
 

Question:

Can I "automate" the installation of Allplan?


Answer:

You can install Allplan 2016 in silent mode. This installation mode is fully automatic; you do not need to enter anything. Silent installation is particularly useful if you want to install Allplan 2016 with the same settings on a large number of workstations on a network.

You can only install in silent mode if ...

  • You take the licenses for the clients from a license server.
  • You have installed the license server.
  • You have activated the license of the license server.

For more information on the license server, go to https://connect.allplan.com/en/faqid/20150618084450.html

Some more tips:

  • Before you start installing, unzip the Allplan installation package (for example, using the 7_Zip program) and make sure this package is in a folder that can be accessed by all the clients you want to install.
  • Start the command prompt for running the setup program always as a local administrator. To do this, open the shortcut menu and select "Run as administrator".
  • Setup will automatically install any Microsoft components required by Allplan such as Microsoft .NET-Framework or Microsoft Report Viewer without prompting you to confirm.




Installing in silent mode involves three steps:

Creating the log file for installing in silent mode

Start by installing Allplan 2016 with the /r option on a typical workstation. During installation, Setup automatically writes all entries to a log file named setup.iss. You can then use this file to install the program on the other workstations.

Installing in silent mode

Next, install Allplan with the /s option on all other workstations. Installation is based on the setup.iss log file you created in the first step.

Checking the installation

Finally, you should check the setup.log file, which was created automatically during setup, to see whether everything was installed correctly.

Note: When installing in silent mode, Setup usually uses the same setup.iss file to install the program on all workstations. However, you can edit some settings of the setup.iss file if you want to adjust paths. For more information, see Adjusting the setup.iss file.

To install Allplan in silent mode, do the following:


1. First installation:
Start by creating a record file. To do this, run setup with the settings you need. You only need to do this once.
Setup writes the license settings to the %AppData%\Nemetschek\Lic3.ini file.
Use the command prompt to start this installation with the "/r" option (for record):

To run the setup program, open the command prompt as a local administrator and type the following:
setup.exe /r

Setup starts and runs as usual.

When you are prompted to choose the license configuration, select the Use active licenseoption.

Setup logs the entire installation process, writing everything to the setup.iss file.

If you want, you can change the name and folder of this file:

setup.exe /r /f1<folder>:\Setup.iss
For example:
setup.exe /r /f1c:\Setup.iss
In this case, the file is saved directly to C:\.

Be careful:
enter "f1" and the folder without any blanks!

Copy the %AppData%\Nemetschek\Lic3.inifile to the %AppData%\Nemetschek folder of every client.
If you install Allplan on a client for the first time, you need to create the Nemetschek folder in %AppData% first (for example, C:\Users\Username\Appdata\Roaming\Nemetschek).

2. Silent installation:

Check that the Lic3.ini file is in the %AppData%\Nemetschek\ folder and that setup can access the setup.iss file.

Setup logs the entire installation process again, writing everything to the setup.log file. You can find this file in the same folder as the setup.iss file. With the /f2 option, you can specify a different folder and file name for the setup.log file.

To start installing Allplan in silent mode on a client, open command prompt as a local administrator and type the following:

setup.exe /s /f1<folder>:\Setup.iss/f2<folder>:\Setup.log

For example:
setup.exe /s /f1c:\Setup.iss/f2c:\Setup.log
In this case, the file is saved directly to C:\.

Check the setup.log file to see whether everything has been installed correctly. The [ResponseResult] section should return the &apos;ResultCode=0&apos; value.


Note:

If you have several licenses or license servers, select the required license for each client using the Services application - Utilities - License settings.

Refer to the online help for detailed information on installing in silent mode.
To open the help system, press the F1 key during setup. Go to the "Contents" tab, select "Installing" and then "Installing in silent mode".

You can also find information in the help for the license settings:
Services application -> Utilities -> License settings
To open the help system, press the F1 key. Go to the "Contents" tab, select "Licensing Allplan using a license server" and then "Installing in silent mode".


Please note that we cannot provide support for this installation method.

Загрузка PDF  FAQ_EN_Allplan_silent_installation_(Allplan_2016_and...
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