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Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017 / Allplan 2016 / Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 01.10.2021 16:38:58
2 user(s) found this FAQ helpful

Problem:

Printing with Windows printer drivers is only possible in a restricted way or not possible at all.



Solution:

Resetting all the files with the default values in question involves several steps.
Work through these steps one after the other and check whether the problem is solved after each step.

Step 1

Check whether you can print a test page.
Start -> Control Panel -> Devices and Printers -> select the printer -> Printer properties -> General tab -> Print Test Page.

If you can print the test page but you still cannot print from Allplan -> step 2.

Step 2

Carry out the cleanprint hotline tool.
Exit Allplan, start the Services application and do the following:
Services application -> Service -> Hotline Tools -> cleanprint -> OK

If the problem still occurs -> step 3

Step 3

Reset the plastw.dat file.
Exit Allplan, start the Services application and do the following:
Service -> Hotline Tools -> cleanstd: resets CAD defaults -> OK
Information is displayed. Confirm it by clickingOK.
question: would you like to reset all CAD settings? It is essentialthat you clickNo.
A dialog box with a list is displayed. Select the plastw.dat file and confirm by clicking OK.

Now it should be possible to print without any problem.



Note:

You can find up-to-date printer drivers provided by the printers' manufacturers on the Internet.
If you have problems with the printer, please download the current driver and install it.

Hewlett Packard: http://www.hp.com
Epson: http://www.epson.de
Océ: http://www.oce.de
Canon: http://www.canon.de
Brother: http://www.brother.de
Lexmark: http://www.lexmark.de

Download PDF  FAQ_EN_Resetting_Windows_printer_drivers_in_Allplan....
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 28.09.2021 15:32:41
2 user(s) found this FAQ helpful

Question:

I have installed Allplan using the temporary Softlock license ("customer#_seat_psd.nslock") and "Trial" is displayed for its status in the License Manager.
How can I register this license?



Answer:

You use License Manager to create a registration request and send it by email to register@nemetschek.de.
In response, you get a final license file. Installing this license removes the lime limit.
Below is a description of the necessary steps.



Notes:

  • Using the temporary license, you can start Allplan as a trial version. You can work with Allplan without any restrictions for 30 days.
    After expiration of this period, Allplan starts as a viewer only. However, you can still request and install the final license.
  • When running Windows Vista, start Nemetschek License Manager as the administrator:
    Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager
    Click "License Manager" with the right mouse button and choose "Run as administrator" on the shortcut menu.




How to proceed:

1. Request a license registered for your computer

  1. On the Windows taskbar, click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager(or Services application -> Utilities -> License -> License Manager (NemSLock)).

    When running Windows Vista, start License Manager as the system administrator: click Start - (All) Programs - Nemetschek - Nemetschek Softlock 2006 - License Manager.
    Click License Managerwith the right mouse button. On the shortcut menu, click Run as administrator.
  2. Select the seat you want to register so that it is highlighted in blue.

    Note:You can only register seats you have purchased. If you can see only seats with numbers between 90 and 99 (= trial licenses for temporary use), you first need to install the personal license for temporary use.
  3. Click License requestat top left.

    The License Request Wizardstarts. The Welcome to the license request wizarddialog box provides information on the steps that follow.
  4. Click Next >.
    The Customer detailsdialog box opens.

    Note: Editing customer details requires administrator privileges. If you do not have these privileges, you will see a corresponding message. Cancel NemSLock License Manager and start again by selecting the Run as administrator option on the shortcut menu.
  5. Enter the necessary details:

    - If the Client IDhas eight zeros (00000000) and the CD Keyhas eight capital F's (FFFFFFFF), you selected the Trial license for temporary useoption when you installed Allplan.
    In this case, install the personal license for temporary use before you create the registration request.

    - If Client IDand CD Keydo not match the numbers printed on your delivery note (for example, typing errors, small letters and capital letters mixed up), you can enter Client ID and CD Key manually.

    - Fill out all the fields.

    Make sure you enter your email address correctly, because registered licenses and replies to status queries of license will be sent to the address you specify here.

    Note:Check the entries for Client ID(customer number) and CD Key , making sure these numbers are the same as those printed on the delivery note you received from Allplan. The CD Keyusually consists of the numbers 0 to 9 and the capital letters A to F.

    Tip: You can also find these numbers in the personal license file for temporary use (*_psd.nslock). Open the license file in an editor and scroll down to the end of the file. You can then copy the license codes displayed after CUSTOMERand CDKEYto the Clipboard and paste them into the appropriate boxes.
  6. Click Next >.
  7. Select the Program, Versionand Seatand click Next >.

    Note: If the Client IDis invalid (for example, when you use a trial license) you cannot confirm the dialog box by clicking OK. Instead, you will see a corresponding message.
  8. Specify how to send the registration file and click Next >.

    Start email program ...
    The program creates and saves the register.txt file before it opens your default email program. The program automatically attaches the registration file to the email and enters register (please no spam) @ (please no spam) nemetschek.defor the address.

    Save the registration file ...
    The program creates and saves the register.txt file before it opens the folder with the registration file in Windows Explorer. Now you can use all the options provided by Windows Explorer: for example, you can attach the file to an email, copy it to a computer with Internet access and so on.

    In addition, you can see the data that were written to the registration file.
  9. Click Finish.
  10. Click Close to exit NemSLock License Manager.


You will receive a reply by email within a few minutes. This email provides information on the registration process and usually includes the registered license file.

Note: The registered license file is generated by an automated system. Consequently, any additional comments in incoming emails are not read. If you have any questions or need more information, please contact Allplan directly.



2. Install the license file

Shortly after you sent the registration request to 'register@nemetschek.de' as described in step 1, the final license file will be sent to the email address you specified in the registration request.
Install this license file as follows:

  • Save the license file to any folder on the hard disk.
    If the license comes as a zip file, extract it.
  • Next, install the license file by double-clicking it ("customer#_seat.nslock").
    Confirm the dialog box.
  • As an alternative, you can also use License Manager to install the license file (Start -> (All) Programs -> Nemetschek -> Nemetschek SoftLock 2006 -> License Manager).
    Click "Install - Install license" at top left in Nemetschek SoftLock License Manager and select the license by clicking "Browse...".
    Click "Finish" to complete the installation process.


Note:

Do not use the same computer to register several license files for different seats. This would connect the seats. You cannot separate the seats again without the help of technical support.

Download PDF  FAQ_EN_Nemetschek_Softlock_-_first_steps.pdf
Version:  Allplan 2013 / Allplan 2012 / Allplan 2011  | Last modified: 05.10.2021 14:24:45
2 user(s) found this FAQ helpful

Question:

How can I use Allplan to create PDF documents (Portable Document Format) that can be opened and viewed using PDF viewers such as the free Acrobat Reader?



Answer:

You can export PDF files directly from Allplan.
In addition to the design, bitmap areas and text, the direct export tool transfers layers, OLE objects, transparency and gradients.
Of course, you can also use external programs such as Adobe PDF and FreePDF to create PDF files. However, these programs do not provide all the options mentioned above. For example, transparency is not transferred.

Allplan provides the following options for exporting PDF data:

1. using the layout editor:
Create -> Plot Layout -> Export PDF Data

2. using the print preview:
Click the Export PDF Data icon in the toolbar at the top

3. exporting 3D PDF files from the animation window:
You can create a PDF file from the animation window. This file contains the 3D model displayed in the animation window.
This option is not described any further in this FAQ.


General settings:

When exporting PDF data, you specify the file name in a dialog box, where you can also make basic settings for the PDF file:

  • Resolution (in dpi)
  • Document size (paper size (with margin) or printable area (without margin))
  • Entire layout content
  • Archiving format PDF/A 1a
  • Export layers
  • Embed TrueType fonts
  • ...
  • Add to file (first select an existing PDF file in this dialog box and then select this option -> the PDF file is attached as a new page to the existing file)
  • Grayscale (version 2011 and later)
  • Open file with associated application (should be selected. After you have created it, the PDF file automatically opens in this application so that you can check it.)



Note on the page format (new in Allplan 2011):

In Allplan 2011 and later versions, you set up a page in Allplan. The page size should be used as the size for the PDF file.
You need to exactly define the size you require for the page.

To use the page size for exporting the PDF file, select the following options:

  • Select 'Paper size (with margin)'.
  • Clear the 'Entire layout content' check box, if necessary.



Notes on 1. settings in the Plot Layout module:

You can make advanced settings in the "Plot Layouts" dialog box.
The following settings are used for exporting PDF data:

  • Plot elements / options (Selection tab)
  • Paper format and orientation (Output tab); see the above notes on the page format.
  • Resizing: Resizing factor, resize pen thickness and rotation by 90° (Settings tab)
  • Pen and color assignments... (Settings tab)
    -> Line thickness for monochrome output and line colors for color output
    -> Line display in color, black or using shades of gray (can only be changed when you select a color printer beforehand)
    -> Gamma correction
  • No pen optimization/ Use one pen only (number:)
  • Plot profile (Settings tab)




Notes on 2. settings in the print preview:

The PDF file is exported as it is currently displayed on screen.
You can make the settings that are used for the "Print" tool directly in the print preview (Display tab in the Print Preview Options).



Notes:

To export PDF data in color, you need to install a printer driver that supports color and select this driver in the layout before you start exporting the PDF data.
It is advisable to install a printer driver for a large-format color plotter such as an HP DesignJet even if your office is not equipped with a large-format printer/plotter.
[Install as a local printer/ without plug & play, port: FILE, do not share the printer, do not print a test page.]

Download PDF  FAQ_EN_Creating_PDF_files.pdf
Version:  Allplan 2015 / Allplan 2014 / Allplan 2013  | Last modified: 01.10.2021 16:38:50
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

After I have installed Allplan, the program no longer accepts the parallel dongle connected to the computer. Allplan starts as a viewer.
What can I do?



Answer:

The dongle query changed with Allplan 2013. The dongles causing these problems are usually parallel dongles that are connected to a port (LPT3) that was added later.

Determine the I/O range of the LPT port:

Open the Control Panel and then the Device Manager.

  • Select "Ports -> ECP Printer Port" for a direct parallel port.
  • Select "Multifunction adapter" and the corresponding port for a parallel adapter (e.g., SUNIX).


Properties -> Resources

Note down the first value in the first line below resource settings.

For example:

Resource typeSetting
I/O range0378 – 037F
I/O range0778 – 077F



In this example, the value is 0378.

Open Allplan's license settings:
Services application -> Utilities -> License -> License Settings

Switch to:
License check tab -> Specify searching order ... (or environment variable...)

Enter theI/O value followed by a "p"in the "HL_SEARCH=..." box. For example,
0378p

Click "OK" and then "Apply".


Download PDF  FAQ_EN_Parallel_dongle_is_no_longer_accepted_after_i...
Version:  Allplan 2021 / Allplan 2020 / Allplan 2019 / Allplan 2018 / Allplan 2017  | Last modified: 05.10.2021 09:51:17
Not voted yet. Be the first to vote this FAQ as helpful!

Question:

I have some questions about large radii of circles:

How can I display them so that they are completely circular?
How can I transfer them correctly using PDF export?
How can I display them correctly in printouts?



Answer:


What large radii of circles look like depends on the settings in the ‘Options’.
Select Tools -> Options -> Desktop environment -> Display ->Hardware acceleration -> graphics -> Speed / quality and move the slide bar to the right: ‘Perfect’ setting.

When it comes to PFD files, you can use the settings in the ‘PDF Export’ dialog box to define how large radii of circles look.
Select the Export document of better qualitycheck box in this dialog box.

When it comes to printouts, you can use the settings in the palette to define how large radii of circles look.
Do the following: Create -> Layout Editor -> Print Layouts -> ‘Printer’ tab- More settingsarea
Select the ‘Print at highest quality’ check box.

Download PDF  FAQ_EN_Large_radii_of_circles_on_screen_and_in_print...
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