[Question] Problem with activation on diffrent computer [Solved]

Tags:
  • Allplan
  • 2019
  • Architecture
arkus
arkus
07.11.2022 - 16:29

Hello,

At the end of November, you had problems transferring licenses between computers. This was also posted on your website.
Now, even though you fixed the problem, I can't transfer the license from my computer to my laptop.
Attached are screenshots showing this issue.

Please solve the problem quickly, because I urgently need a license on my laptop.

Thanks for your reply and have a nice day,
Miran

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Show solution Hide solution

Bertrand_C
Bertrand_C
07.11.2022 - 17:26

Hello,

Please contact Allplan support.
Here, it is only a forum between users. We cannot reset your licenses.
Allplan will be able to do it.


Progettisti_Associati
Progettist…
07.11.2022 - 16:37

You can try to manage your license on the site: http://lc.codemeter.com/59885/depot
“Ticket” is your Allplan Product Key.

arkus
arkus
07.11.2022 - 17:04

I was trying to do that, but I see that the problem is that CmContainer is locked!

Attachments (1)

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Bertrand_C
Bertrand_C
07.11.2022 - 17:26 [Solution]

Hello,

Please contact Allplan support.
Here, it is only a forum between users. We cannot reset your licenses.
Allplan will be able to do it.